If I could give 0 stars I would. I placed an order for chicken nuggets and coffee through Uber Eats. The driver was extremely professional and nice. Someone at this location made the chicken nuggets disgusting and I was not able to eat them. The chicken nuggets were freezing cold, a weird colour and very wet inside the box. The coffee was some how hot and tasted fine. I called to complain and I asked for the manager.
I asked her why the chicken nuggets are cold, wet and look weird? She was almost screaming at me through the phone “WE ARE BUSY!” She argued with me and she said “There is no way it is wet and cold from here.” It is not from the driver because he was extremely happy he was getting a tip. He was very professional. This is the second time my food has been gross from here. Horrible customer service to yell at the customer over their own mistakes. Why would I call to complain if that didn’t happen? Yes, I did get a refund from Uber Eats, but you still need to fix your customer service skills and not make the food disgusting. This wasn’t a mistake on the drivers part at all. He was extremely professional and when I called this McDonald’s it was the manager who was disregulated, disrespectful and rude. I will not be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
Lovie Sharma
Staff is so lazy. They are working in slow motion even it is not busy
Sobana Sathiya
Horrible !!!! I understand it being busy but when you work slow motion honestly no wonder customers are waiting over 20 minutes just to get their order of fries
Andre Lepine
Always 15 mins for food. Staff couldn't care less about you. Avoid at all costs.
Atmosphere: 1
Food: 3
Service: 1
Hope So
Great costumer experience with staff, manager have great skill of conversation , i visited today dec 9, last minute and still got a fresh and hot food . Must visit …
Atmosphere: 5
Food: 5
Service: 5
R.k Sardarni
Happy meal is to much tasty .
Atmosphere: 5
Food: 5
Service: 5
FMR
Sukmandeep is the worst supervisor ive ever seen at mcdonalds, she displays zero customer service skills and really needs to be retrained. A simple order made wrong 3 times.. instead of conducting herself professionally she gets rude. Not only does my uber eats orders come wrong so does ordering at the counter!
Atmosphere: 1
Food: 1
Service: 1
WG
Total experience
Atmosphere: 4
Service: 4
Luxshanna Venutharan
Been going there since my high school times but this time I had a very bad experience at this McDonald’s location. When placing my order, the staff member a tall Black woman who appeared to be looked like a manager was not welcoming. Later, when my number was called, she pushed my food across the counter instead of handing it properly. I felt disrespected as a customer. This behavior is unacceptable, especially from someone in a management role l I believe.
Atmosphere: 1
Food: 1
Service: 1
Bibi Samad
Cashier was very polite and friendly. Service was very good and helpful. Very clean and tidy.
I don’t why these staffs here are rude, unprofessional and lacking customer service. I think they are frustrated with their life or have the bad upbringing. The staff named Shanae is very rude and lacks customer service
Atmosphere: 1
Food: 1
Service: 1
Meili Zhang
i took my dinner a few times. very long line up, but, cashier worked very fast, food also ready very fast. thank U so much.
Atmosphere: 5
Food: 5
Service: 5
Chris Draper
It's McDonald's. Same kinda service and food at every McDonald's. 50/50 on getting your order right. In this instance my wife and I got a free big Mac combo... We ordered two, they gave us three 😂😂😂
Atmosphere: 3
Food: 3
Service: 3
Deeksha Ummat
I tried the veggie burger at McDonald’s and it was surprisingly fresh and delicious. The flavors were spot on and the quality really impressed me. Even though it was their closing time, the staff didn’t rush at all. Great service, great food. Amazing experience overall!
If I could give 0 stars I would. I placed an order for chicken nuggets and coffee through Uber Eats. The driver was extremely professional and nice. Someone at this location made the chicken nuggets disgusting and I was not able to eat them. The chicken nuggets were freezing cold, a weird colour and very wet inside the box. The coffee was some how hot and tasted fine. I called to complain and I asked for the manager.
I asked her why the chicken nuggets are cold, wet and look weird? She was almost screaming at me through the phone “WE ARE BUSY!” She argued with me and she said “There is no way it is wet and cold from here.” It is not from the driver because he was extremely happy he was getting a tip. He was very professional. This is the second time my food has been gross from here. Horrible customer service to yell at the customer over their own mistakes. Why would I call to complain if that didn’t happen? Yes, I did get a refund from Uber Eats, but you still need to fix your customer service skills and not make the food disgusting. This wasn’t a mistake on the drivers part at all. He was extremely professional and when I called this McDonald’s it was the manager who was disregulated, disrespectful and rude. I will not be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
Staff is so lazy. They are working in slow motion even it is not busy
Horrible !!!! I understand it being busy but when you work slow motion honestly no wonder customers are waiting over 20 minutes just to get their order of fries
Always 15 mins for food. Staff couldn't care less about you. Avoid at all costs.
Atmosphere: 1
Food: 3
Service: 1
Great costumer experience with staff, manager have great skill of conversation , i visited today dec 9, last minute and still got a fresh and hot food . Must visit …
Atmosphere: 5
Food: 5
Service: 5
Happy meal is to much tasty .
Atmosphere: 5
Food: 5
Service: 5
Sukmandeep is the worst supervisor ive ever seen at mcdonalds, she displays zero customer service skills and really needs to be retrained. A simple order made wrong 3 times.. instead of conducting herself professionally she gets rude. Not only does my uber eats orders come wrong so does ordering at the counter!
Atmosphere: 1
Food: 1
Service: 1
Total experience
Atmosphere: 4
Service: 4
Been going there since my high school times but this time I had a very bad experience at this McDonald’s location. When placing my order, the staff member a tall Black woman who appeared to be looked like a manager was not welcoming. Later, when my number was called, she pushed my food across the counter instead of handing it properly. I felt disrespected as a customer. This behavior is unacceptable, especially from someone in a management role l I believe.
Atmosphere: 1
Food: 1
Service: 1
Cashier was very polite and friendly. Service was very good and helpful.
Very clean and tidy.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
dirty washroom
Atmosphere: 2
Food: 3
Service: 3
I don’t why these staffs here are rude, unprofessional and lacking customer service. I think they are frustrated with their life or have the bad upbringing. The staff named Shanae is very rude and lacks customer service
Atmosphere: 1
Food: 1
Service: 1
i took my dinner a few times. very long line up, but, cashier worked very fast, food also ready very fast. thank U so much.
Atmosphere: 5
Food: 5
Service: 5
It's McDonald's.
Same kinda service and food at every McDonald's.
50/50 on getting your order right.
In this instance my wife and I got a free big Mac combo... We ordered two, they gave us three 😂😂😂
Atmosphere: 3
Food: 3
Service: 3
I tried the veggie burger at McDonald’s and it was surprisingly fresh and delicious. The flavors were spot on and the quality really impressed me. Even though it was their closing time, the staff didn’t rush at all. Great service, great food. Amazing experience overall!
Food: 5
Service: 5
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