Osmow's Shawarma
1 Kennedy Rd S, Brampton
(905) 459-8000
Recent Reviews
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Changed extra price less food 25.69 large chicken rice with extra chicken the chicken quantity go down price go up scammers
Atmosphere: 1
Food: 1
Service: 5
Really good place. Worth it to get it from your store
Atmosphere: 5
Food: 5
Service: 5
I tried the Junior Falafel here and it was absolutely delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Falafel
Absolutely unacceptable experience. I ordered a chicken shawarma expecting a decent meal, but what I got was a ridiculously spicy mess. It was so overpowering that it completely ruined the taste and made it inedible. When I politely raised the issue, instead of owning up or offering a quick fix, the staff argued with me — saying it was “just two lines of spicy sauce.” That’s not how you handle feedback, especially from regular customers who’ve supported your business.
I’d been hungry since morning and was left with no choice but to force myself to eat it out of sheer hunger. Only after I had nearly finished it did they casually offer a replacement — which was pointless at that stage. No empathy, no professionalism, and certainly no customer care.
If this is how you treat loyal customers, then I’ll gladly take my business elsewhere. Terrible service. Not coming back.
Atmosphere: 1
Food: 1
Service: 1
Nice people nice food tasty
Good service
Atmosphere: 5
Food: 5
Service: 5
** no so professional staff to deal with **
Recently, It was my first and last time I tried chicken on rocks here. Too dried to enjoy well.
Today, I walked again, cause its close to my home, asked for extra sauce for extra charges, till here its was okay. The moment I ask to put extra sauce on rice for me, lady refused with an attitude. I request that I am not asking for a favor, I am paying for it, she still refuse to listen and cooperate.
Excusing that HEAD OFFICE HAS ORDERED TO NOT TO DO IT. I have never heard such a lame excuse in whole food sector ever!
Do your head office has ordered you to cut on sauce? As I can read a lot of customers has complained for NOT ENOUGH SAUCE on.
Next, when I visit another Osmow’s location BCC, same name, same menu, but staff over there made it just as I asked for.
Re: to reply:
** not permitted ** Is it a offense to ask to put sauce at middle? The sauce, customer paying extra for!
Atmosphere: 1
Food: 1
Service: 1
Really rude staff.
Service: 1
Exprince is very bad
Amazing people specially both girls are great feel very comfortable. Food are great they know how make good food good atmosphere recommend to everyone go there. 5⭐️
Atmosphere: 5
Food: 5
Service: 5
The rice I got smelled horrible. Something off about it. Not fresh at all.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Isha and baljinder excellent service
Atmosphere: 5
Food: 5
Service: 5
Halal sacrificial meat is used here.
Atmosphere: 1
Food: 1
Service: 1
Cooked
superr slow service👎
Atmosphere: 1
Food: 1
Service: 1
Make sure you put confirmed quantity of spice level. And remember the order. Please
Atmosphere: 1
Food: 1
Service: 1
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