It's the first time I've visited the restaurant at this location. Upon entering, you immediately proceed to a table and have menus and a piece of paper to write your order on the table of your choosing. The server brought over hot tea and gave us a few minutes to get our order together. We got the vegan pad Thai and a green curry. Both dishes were delicious and had a good serving size. I feel the green curry had too many vegetables to curry and tofu. Make sure you specify to make it vegan if you're vegetarian, the helpful server informed us that it has fish sauce otherwise. Good food, but ultimately I'm giving it four stars because I've had better Thai food in other restaurants.Vegetarian options: Vegan and vegetarian optionsDietary restrictions: Vegan optionsParking: Lots of parking and optionsWheelchair accessibility: All over level
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pad Thai
Shell Liza
Was disappointed at first because the “medium” portion felt so small, shrinkflation is definitely a thing. The pho didn’t taste great, was very mid and the server acted like hated being there. Very cold, didn’t talk at all and looked upset the entire time. The cherry on top was the bug I found in my food, I had finished my first lime and was going for a second when I saw it smashed into the lime. I advised our server who asked me if it ended up there after she served it and I was like no, is smushed in, it was served like that. Gave the owner an opportunity to do something about it and they just said sorry. Horrible customer service. I didn’t finish my pho and had to leave because I was getting queasy thinking about it.
Atmosphere: 1
Food: 1
Service: 1
TRACY D
They have excellent customer service, very quick to serve you. Pho soups are very tasty, clean, and organized restaurant. Unfortunately, the amount of soup they serve is smaller than other pho restaurants.
Atmosphere: 5
Food: 5
Service: 5
Amy
Saigon House offers Vietnamese cuisine with generous portions ideal for sharing among groups of any size. Their vegetable tofu fried rice and chicken pad Thai are standout dishes, bursting with flavor and satisfaction. With a diverse menu featuring a wide range of options, there's something to please every palate. The unique self-checkout dining experience adds a touch of novelty to your meal, making Saigon House a must-visit for those seeking both delicious food and an interactive dining experience.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pad Thai
michael harvey
Great flavourful profile with the Phô broth. Interior is pleasant and very clean. Service is fast. Price isn't cheap , but nothing is after the vid.Rice paper roll $9Soup medium $15After tax and tip a single person is spending $30-40Easily.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Beef Pho, Fresh Rolls
Sibyl R
I come here all the time and it's great! HOWEVER...I ordered on the Uber Eats app today because I wasn't able to come into the store.The quality was VERY disappointing.Firstly the portion size was MUCH less.Then you have to pay $1.00 for Siracha sauce, another $1.00 for hoison sauce. Each condiment that you want, is an extra $1.00. I don't understand if it's free in store, why do I need to pay an extra $1.00 for each condiment for take out?Additionally, there were zero limes packed in my package. Usually it comes with two pieces of lime. There were none.They DID pack some hoison sauce when I asked in the special instructions HOWEVER there was BARELY any hoison sauce in the container. I would say about 1/4 of a teaspoon. And although I asked for Siracha sauce, they provided one pack of chilli sauce. As much as I appreciate these efforts, they were very minimal.I am very disappointed because we come here all the time and it's usually good. But I am very disappointed how they pack their Uber Eats orders, it's VERY minimal.
Atmosphere: 5
Food: 1
Service: 5
G M
If this is Brampton's only surviving Thai restaurant, then I am disappointed. Had high hopes when I ordered take-out from here on Friday: spicy basil chicken and shrimp fried rice ($19), green curry chicken ($18), and spicy Thai basil beef tenderloin stir fry with vegetables ($20). Price point is very high for what you get. I don't mind the prices, as long as the quality and taste of the food makes it worthwhile. In this case, it sadly does not. The green curry tasted okay, but the vegetables described include eggplant, broccoli, mushrooms, peppers, onions, etc. There were two tiny pieces of eggplant, and two pieces of broccoli, but the rest were peppers and onions.The rest of my order was even more pathetic. Very skimpy on protein. The chicken in the fried rice was very dry and there were 3 pieces of shrimp. Lots of plain rice though - not spicy at all, with frozen mixed veggies. I specifically asked the basil beef stir fry to be made spicy - it was not. The beef tenderloin: a few pieces of beef, but mainly said peppers and onions.Half of the container in the stir fry consisted of white rice. They don't pack the stir fry and the rice separately - no doubt to provide a smaller portion. Even the green curry container was only 1/2 full. Never coming back here again. There are better Pho/Thai places in Vaughan that are further, but the food is spectacular.
Atmosphere: 2
Food: 2
Service: 3
Nish
Just had the most amazing experience at Saigon House! From the moment I walked in, I could tell it was going to be a great meal. The atmosphere was so chill, with funky décor and music that just put me in a good mood. And let me tell you about the food – it was out of this world! Each dish was packed with flavor and had me going back for more. But what really stood out was the friendly staff. They were so welcoming and made sure we had everything we needed. Can't wait to go back and try even more of their delicious dishes!
Atmosphere: 5
Food: 5
Service: 5
Randy C.
Great selection of tasty dishes. Service can be slow at busy times.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pad Thai
Kelly Anderson
We love everything about this restaurant Food service and
I don’t thik they understand the spice level. I ordered pad thai with medium spicy. But it was bland no taste at all. No taste of sauce or anything just plain boiled noodles. I was so disappointed . wasted my money. And when i called the other day to ask for new order or my money back. The said that’s how we make it we can do anything. I couldn’t go on the same night cause it was too late and they were closed. So i called next morning,i also offered to bring the food as i didn’t eat it. The lady was so rude to me. No customer service. I was surprised to see how they deal with unhappy customer
Kimberly Rodrigues
The beef ribs my husband and I ordered wasn't fresh. It was so dry and chewy. Quite a disappointment and definitely not worth paying $26 per plate for poor quality of the food.
Atmosphere: 1
Food: 1
Service: 1
Sebastien Renaud
Great spot with amazing food. Good service and friendly staff. The place is clean and well decorated. Highly recommend ✌️
Atmosphere: 5
Food: 5
Service: 5
Jason Becbec
Came here with my mom during a snowstorm. Service was good; soup was nice and Hot. Staff was really accommodating. Would totally come back for my Pho cravings. Although I wish prices were lower but you know...inflation everywhere, what can you do.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pho
Enrique De Vera
Can't go wrong at this place when you like Pho. Haven't changed in quality since I've eaten last the 2 years. Usually order the house special, spring rolls and the fried rice with short ribs and shrimps.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Spring Roll, Mango Salad, House Special Pho Phở ĐẶC Biệt
It's the first time I've visited the restaurant at this location. Upon entering, you immediately proceed to a table and have menus and a piece of paper to write your order on the table of your choosing. The server brought over hot tea and gave us a few minutes to get our order together. We got the vegan pad Thai and a green curry. Both dishes were delicious and had a good serving size. I feel the green curry had too many vegetables to curry and tofu. Make sure you specify to make it vegan if you're vegetarian, the helpful server informed us that it has fish sauce otherwise. Good food, but ultimately I'm giving it four stars because I've had better Thai food in other restaurants.Vegetarian options: Vegan and vegetarian optionsDietary restrictions: Vegan optionsParking: Lots of parking and optionsWheelchair accessibility: All over level
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pad Thai
Was disappointed at first because the “medium” portion felt so small, shrinkflation is definitely a thing. The pho didn’t taste great, was very mid and the server acted like hated being there. Very cold, didn’t talk at all and looked upset the entire time. The cherry on top was the bug I found in my food, I had finished my first lime and was going for a second when I saw it smashed into the lime. I advised our server who asked me if it ended up there after she served it and I was like no, is smushed in, it was served like that. Gave the owner an opportunity to do something about it and they just said sorry. Horrible customer service. I didn’t finish my pho and had to leave because I was getting queasy thinking about it.
Atmosphere: 1
Food: 1
Service: 1
They have excellent customer service, very quick to serve you. Pho soups are very tasty, clean, and organized restaurant. Unfortunately, the amount of soup they serve is smaller than other pho restaurants.
Atmosphere: 5
Food: 5
Service: 5
Saigon House offers Vietnamese cuisine with generous portions ideal for sharing among groups of any size. Their vegetable tofu fried rice and chicken pad Thai are standout dishes, bursting with flavor and satisfaction. With a diverse menu featuring a wide range of options, there's something to please every palate. The unique self-checkout dining experience adds a touch of novelty to your meal, making Saigon House a must-visit for those seeking both delicious food and an interactive dining experience.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pad Thai
Great flavourful profile with the Phô broth. Interior is pleasant and very clean. Service is fast. Price isn't cheap , but nothing is after the vid.Rice paper roll $9Soup medium $15After tax and tip a single person is spending $30-40Easily.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Beef Pho, Fresh Rolls
I come here all the time and it's great! HOWEVER...I ordered on the Uber Eats app today because I wasn't able to come into the store.The quality was VERY disappointing.Firstly the portion size was MUCH less.Then you have to pay $1.00 for Siracha sauce, another $1.00 for hoison sauce. Each condiment that you want, is an extra $1.00. I don't understand if it's free in store, why do I need to pay an extra $1.00 for each condiment for take out?Additionally, there were zero limes packed in my package. Usually it comes with two pieces of lime. There were none.They DID pack some hoison sauce when I asked in the special instructions HOWEVER there was BARELY any hoison sauce in the container. I would say about 1/4 of a teaspoon. And although I asked for Siracha sauce, they provided one pack of chilli sauce. As much as I appreciate these efforts, they were very minimal.I am very disappointed because we come here all the time and it's usually good. But I am very disappointed how they pack their Uber Eats orders, it's VERY minimal.
Atmosphere: 5
Food: 1
Service: 5
If this is Brampton's only surviving Thai restaurant, then I am disappointed. Had high hopes when I ordered take-out from here on Friday: spicy basil chicken and shrimp fried rice ($19), green curry chicken ($18), and spicy Thai basil beef tenderloin stir fry with vegetables ($20). Price point is very high for what you get. I don't mind the prices, as long as the quality and taste of the food makes it worthwhile. In this case, it sadly does not. The green curry tasted okay, but the vegetables described include eggplant, broccoli, mushrooms, peppers, onions, etc. There were two tiny pieces of eggplant, and two pieces of broccoli, but the rest were peppers and onions.The rest of my order was even more pathetic. Very skimpy on protein. The chicken in the fried rice was very dry and there were 3 pieces of shrimp. Lots of plain rice though - not spicy at all, with frozen mixed veggies. I specifically asked the basil beef stir fry to be made spicy - it was not. The beef tenderloin: a few pieces of beef, but mainly said peppers and onions.Half of the container in the stir fry consisted of white rice. They don't pack the stir fry and the rice separately - no doubt to provide a smaller portion. Even the green curry container was only 1/2 full. Never coming back here again. There are better Pho/Thai places in Vaughan that are further, but the food is spectacular.
Atmosphere: 2
Food: 2
Service: 3
Just had the most amazing experience at Saigon House! From the moment I walked in, I could tell it was going to be a great meal. The atmosphere was so chill, with funky décor and music that just put me in a good mood. And let me tell you about the food – it was out of this world! Each dish was packed with flavor and had me going back for more. But what really stood out was the friendly staff. They were so welcoming and made sure we had everything we needed. Can't wait to go back and try even more of their delicious dishes!
Atmosphere: 5
Food: 5
Service: 5
Great selection of tasty dishes. Service can be slow at busy times.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pad Thai
We love everything about this restaurant Food service and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I don’t thik they understand the spice level. I ordered pad thai with medium spicy. But it was bland no taste at all. No taste of sauce or anything just plain boiled noodles. I was so disappointed . wasted my money. And when i called the other day to ask for new order or my money back. The said that’s how we make it we can do anything. I couldn’t go on the same night cause it was too late and they were closed. So i called next morning,i also offered to bring the food as i didn’t eat it. The lady was so rude to me. No customer service. I was surprised to see how they deal with unhappy customer
The beef ribs my husband and I ordered wasn't fresh. It was so dry and chewy. Quite a disappointment and definitely not worth paying $26 per plate for poor quality of the food.
Atmosphere: 1
Food: 1
Service: 1
Great spot with amazing food. Good service and friendly staff. The place is clean and well decorated. Highly recommend ✌️
Atmosphere: 5
Food: 5
Service: 5
Came here with my mom during a snowstorm. Service was good; soup was nice and Hot. Staff was really accommodating. Would totally come back for my Pho cravings. Although I wish prices were lower but you know...inflation everywhere, what can you do.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pho
Can't go wrong at this place when you like Pho. Haven't changed in quality since I've eaten last the 2 years. Usually order the house special, spring rolls and the fried rice with short ribs and shrimps.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Spring Roll, Mango Salad, House Special Pho Phở ĐẶC Biệt