I ordered a caramel macchiato with whipped cream and received a plain cappuccino no whipped cream either. :(
jot honey
Just order double smoked bacon, egg and cheddar Breakfast bun look like Not Fresh. Very Disappointed From the Service and there is No Singh working there.
Michael Davis
Slowwww x 2
Angie A
Great and quick service while at the drive through. Would definitely visit again.
Atmosphere: 5
Food: 5
Service: 5
Julie M
Worst Starbucks location. Whether you order from Doordash or Skip, or call ahead to go over your delivery order, they always get something wrong. We have received the wrong drink twice. Looking at the reviews it seems I'm not the only one with this experience and it seems to happen in-store too, not just delivery. Ive never had such a bad experience at a Starbucks location, they're usually pretty on point. But this location needs some work and better management.
Atmosphere: 1
Food: 1
Service: 1
de silva
Garbage customer service!!!! Miserable individuals!! The mask lady need to find a life , denied washroom access despite being a regular customer !!! Reported to better business bureau
Atmosphere: 1
Food: 1
Service: 1
Aman Gorsi
I love Starbucks and have always had great experiences—but unfortunately, my visit to this Brampton location was very disappointing. This was my first time here, and I waited nearly 15 minutes for my drink. When I asked the staff about my order, one of the employees said he had just noticed it and would make it, but then ignored me again and handed the drink to someone else who ordered later. It was truly the worst service I’ve ever experienced at Starbucks. I hope the management addresses this so no one else has to face the same.
Atmosphere: 3
Food: 3
Service: 1
Nick Dawkins
Ordered a caramel crunch no whip and got this drink that taste nothing like it. Oat milk was not shaken in the box. Drink very watery very disappointing. I usually do not leave reviews but this was that horrible. Had an appointment and could not turn around for A refund. I’m very disappointed
Atmosphere: 1
Food: 1
Service: 1
Aswin J
Same drink same customizations on a span of two days two different taste. 👎🏻
Atmosphere: 5
Food: 1
Service: 1
Alina
Worst matcha i ever had just had a sip and had to throw my drink and person on speaker and on window was so annoying need to learn standards of starbucks
Went through the drive-thru this afternoon and asked the employee working it what tea is good for a headache. She responded, “I am not a doctor…”. I don’t think she realized how it came across and I was feeling too unwell to make a big deal about.
For future, I would hope someone preparing/selling tea would at least have a general idea of different products and what they’re good for. Otherwise they need to do better training and also need to do better training about how to respond more appropriately in a customer-focused position.
Food: 5
Service: 4
Muskan Anand
Very Rude Barista. The white lady with specs. Didn’t let me redeem my bday rewards and thought that i was a thief and charged us unnecessary for $17
Atmosphere: 1
Food: 1
Service: 1
Renuka Saini
Best n yummy matcha
Atmosphere: 5
Food: 5
Service: 5
Kristine Guevarra
Barista insisted that they do not have any type of sugar available.
Atmosphere: 1
Food: 1
Service: 1
The Home Office Opportunity
I ordered a venti dragon fruit for my daughter with extra dragon fruit pieces as I have been told I can ask for this with no charge. Today they are charging me extra for dragon. Fruit pieces with no receipt ….. I’m so over this new Starbucks service . Smh
I ordered a caramel macchiato with whipped cream and received a plain cappuccino no whipped cream either. :(
Just order double smoked bacon, egg and cheddar Breakfast bun look like Not Fresh. Very Disappointed From the Service and there is No Singh working there.
Slowwww x 2
Great and quick service while at the drive through. Would definitely visit again.
Atmosphere: 5
Food: 5
Service: 5
Worst Starbucks location. Whether you order from Doordash or Skip, or call ahead to go over your delivery order, they always get something wrong. We have received the wrong drink twice. Looking at the reviews it seems I'm not the only one with this experience and it seems to happen in-store too, not just delivery. Ive never had such a bad experience at a Starbucks location, they're usually pretty on point. But this location needs some work and better management.
Atmosphere: 1
Food: 1
Service: 1
Garbage customer service!!!! Miserable individuals!! The mask lady need to find a life , denied washroom access despite being a regular customer !!! Reported to better business bureau
Atmosphere: 1
Food: 1
Service: 1
I love Starbucks and have always had great experiences—but unfortunately, my visit to this Brampton location was very disappointing. This was my first time here, and I waited nearly 15 minutes for my drink. When I asked the staff about my order, one of the employees said he had just noticed it and would make it, but then ignored me again and handed the drink to someone else who ordered later. It was truly the worst service I’ve ever experienced at Starbucks. I hope the management addresses this so no one else has to face the same.
Atmosphere: 3
Food: 3
Service: 1
Ordered a caramel crunch no whip and got this drink that taste nothing like it. Oat milk was not shaken in the box. Drink very watery very disappointing. I usually do not leave reviews but this was that horrible. Had an appointment and could not turn around for
A refund. I’m very disappointed
Atmosphere: 1
Food: 1
Service: 1
Same drink same customizations on a span of two days two different taste. 👎🏻
Atmosphere: 5
Food: 1
Service: 1
Worst matcha i ever had just had a sip and had to throw my drink and person on speaker and on window was so annoying need to learn standards of starbucks
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went through the drive-thru this afternoon and asked the employee working it what tea is good for a headache. She responded, “I am not a doctor…”. I don’t think she realized how it came across and I was feeling too unwell to make a big deal about.
For future, I would hope someone preparing/selling tea would at least have a general idea of different products and what they’re good for. Otherwise they need to do better training and also need to do better training about how to respond more appropriately in a customer-focused position.
Food: 5
Service: 4
Very Rude Barista. The white lady with specs. Didn’t let me redeem my bday rewards and thought that i was a thief and charged us unnecessary for $17
Atmosphere: 1
Food: 1
Service: 1
Best n yummy matcha
Atmosphere: 5
Food: 5
Service: 5
Barista insisted that they do not have any type of sugar available.
Atmosphere: 1
Food: 1
Service: 1
I ordered a venti dragon fruit for my daughter with extra dragon fruit pieces as I have been told I can ask for this with no charge. Today they are charging me extra for dragon. Fruit pieces with no receipt ….. I’m so over this new Starbucks service . Smh
Atmosphere: 1
Food: 3
Service: 1
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