Subway
3918 Cottrelle Boulevard Unit # 7 Bldg A, Brampton
(905) 794-3222
Recent Reviews
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I was a first customer on sunday oct 12. Raman was very sweet and welcoming. Clean restaurant, excellent customer service. Nothing but smiles and good small talk!
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 subway through Uber. Requested different veggies on each. They sent both subs with same veggies. When called to complain, girl said it happened because we are very busy and hung up. I had similar experience before as well. Never gonna order from here again. Worst food and worst service.
Food: 1
Service: 1
Excellent Sandwich and Outstanding customer Service by Raman.
Had a great experience at Subway today! The sandwich was fresh, perfectly made, and just the way I wanted it. What really stood out was the customer service — the staff were friendly, efficient, and made me feel welcome from the moment I walked in. It’s clear they care about their customers and take pride in their work. Highly recommend this location for a quick, tasty meal and top-notch service!
Atmosphere: 5
Food: 5
Service: 5
Veerpal offered excellent customer service...very kind....great person...food was amazing
Atmosphere: 5
Food: 5
Service: 5
Came in this morning and were served by Kamal and Raman. It was very refreshing the great service received from them. We had a large order and a variety of toppings. But we’re calm and courteous and we’re very happy.
Atmosphere: 5
Food: 5
Service: 5
The best subway i ever visited. I almost go every day . Amazing people working, Jasmin, veerpal and raman.
Atmosphere: 5
Food: 5
Service: 5
Order food online at 8.35 p.m and my app shows it ready and am inside waiting from 10 minutes and they havent started my order yet.
Atmosphere: 1
Food: 1
Service: 1
Many items including Sauces were unavailable. So not much choices. I am not sure if it was the time or a general situation
VERY poor customer service, not one but two very rude ladies at the front register. I’m never coming here again, both my friend and I were treated with utter disrespect and lack of humanity. I got eyes rolled at me by a worker, and my friend was yelled at. Please don’t come here.
I placed an online order today through the Subway app, which confirmed that my order would be ready for pickup at 9:05 PM. I arrived at the store on time and informed the cashier that I was there to pick up my order, as indicated by the app.
Unfortunately, the staff member ignored me at first and did not provide any response. After asking two or three times, she finally replied that they had many orders and I would need to wait around 20 more minutes.
This was confusing and frustrating—if the app confirms a pickup time of 9:05 PM, why should I have to wait an additional 20 minutes or more? In the end, I received my order at 9:30 PM, which was 25 minutes later than promised.
The whole purpose of ordering online is to save time and ensure a smooth experience.
Restaurantji Recommends
Poor Service and Low Quality Food
Really disappointing experience today. The staff member, Simran, initially tried to give me just one piece of egg for a footlong sandwich, crumbling it over two-thirds of the bread to make it look like full coverage. I’ve ordered this same sandwich at multiple other locations, so I asked if she was supposed to add another piece. It was clear she didn’t want to go to the back to get more and insisted that’s how she was trained.
After I said I wouldn’t accept the sandwich like that, she eventually went to the back, then returned and added the egg—only after pretending to check with a colleague.
To top it all off, when I got home, the bread was stale and dry. Overall, a really poor experience both in terms of service and food quality. I won’t be returning to this location.
There was a metal object in my food. When I complained, the workers said it was my fault.
The girl was pathetic she made worst sandwich she dont know how to speak english charged us 16 dollars more.
Message to the manager: we are coming to grab lunch and our time is very limited. Please ensure you have enough people while lunch hours. Also make sure the meat portions are fair with the price.
I ordered online & when i visited the store the customer service is too good with greeting. Taste is really good. I ate the best sub of my life from this store.
Thanks Guys 😊
Atmosphere: 5
Food: 5
Service: 5
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