I really had bad experience at this store the employee was very rude and even the sub was unorganized i literally have to throw the whole sandwich even i asked her to grill the sandwich but she made weird face and she didn’t wrapped it in proper way.
jayden banks
they only have indians working at this location and at every other subway in canada…it’s disgusting.they are unclean and don’t know good customer service.
Harleen Kour
I’m extremely disappointed with my recent Subway order. I had asked for multiple sauces, but barely any were added—it was dry and messy, with everything thrown together carelessly. The bread smelled awful, like it was old or stale, making the whole sandwich unappetizing. The cucumbers and lettuce were soggy and lacked any freshness, and the entire sub looked like it had been sitting out for hours. For over $12, this was a complete waste of money. I expected a fresh, flavorful sub, but got a stale, mess instead. This experience has honestly made me reconsider ordering from Subway at this location again.
jiwan jyoti
I visited this place for the first time with my friends. we enjoyed also but thing happened the staff members were little friendly. We took veg sub for our lunch.
sirat kaur
I recently visited this restaurant, and unfortunately, my experience was very disappointing. The staff(Simran) showed a complete lack of respect towards us and infront other customers. Her behavior was unprofessional and rude, and she seemed uninterested in treating guests with basic courtesy.
This kind of behavior is unacceptable and no customer should be treated like this. Just because someone works here doesn’t give them the right to talk to customers in such a rude way or make us feel insulted.
I’m telling you this because I believe in giving direct feedback. I hope you will take this seriously. If such behavior continues, I’ll have no choice but to take further action.
Prabaldeep Sharma
Poor customer service as the staff is not professional. Ordered a foot long sub but they were just making it very simple even if i gave them special instructions. Moreover they are not able to grill the sub if it is loaded. The potato rings were not fresh and all the employees seems confusing and keep on asking others. Will never come back again here. Poor quality of sub and staff is not friendly!!!!!!!! Go somewhere else where can you get the items you pay for!
Rushik Dave
Worst customer service ever, person who attended me on April 09 2025 @ 8ish pm. I have been a customer of subway since 1999 and never have I even had this kind of customer service experience or ever complained I didn't end up buying anything from this location so can't comment on food but I would definitely not feed my family the food which is made by someone who's making faces.
Subway order procedure ( please correct me if I'm wrong) 1.Select you bread and cheeses and ask if you would like it to be roasted (made her face) 2. Select you protein or veggies (veg patties) And asked you would like it to be toasted (made her face again)
Her phone rings in the back goes answering her phone telling her coleague to take care of my order . Comes back asking what I want for my 6 inches I said chicken ( made her face again)
Theese was enough for me to walk away.
My order 2 -foot long veggie 1 -6 inch chicken 1- 6inch veggie delight 1 - sidekick.
The attendent is more in to answering her personal phone ringing in back then focusing on customer who's ordering the food.
Took my business elsewhere where it is actually appreciated.
Owner should train the staff for customer service specially in this economy I am a restauranteur myself so I believe me I wouldn't be writing this for something which doesn't need to be addressed. Check cameras and you will know. Thanks
jai pal
I had great experience over this location better than othe ones.. thank you Prabh for good service she is so polite and helpful 😊
reet k
Went here Today.. bought a sub.. the lady named gurleen maybe, was full of attitude nd rude.. no sense to treat customers unnecessarily laughing at customers. and no skill at all.. doesn’t know how to make a sandwich teribble.. no sauce at alll.. i had to threw it away.. very dissatisfied!
Simran Bhatia
Gurleen is very good every time I visit this location I always ask her to make my order and she always make the order with a smile and all love.
I ordered 2 subs both grilled and toasted. After they were done preparing they told me that the grill was not working. Poor customer service.
Atmosphere: 1
Food: 2
Service: 1
Rushaun Morgan
After a good workout at the gym, I went over to Subway to grab some dinner 25 minutes before close and the customer service associate had the door locked , I knocked on the window a couple of times to get their attention and when she finally came open the door, she told me they’ve already put everything away and cleaned up and they’re closed for the night
Atmosphere: 1
Service: 1
The Trotter
One of the best locations I’ve visited, I drive out of my way just to go here, they even remember my order LOL!
Atmosphere: 5
Food: 5
Service: 5
GARRY SIDHU
We have the best experience with Gurleen .she is very clean and hygenic in making the subs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
Shifali Jaggi
We had the best experience with Miss gurleen. She is really clean and hygienic in terms of making our subs
I really had bad experience at this store the employee was very rude and even the sub was unorganized i literally have to throw the whole sandwich even i asked her to grill the sandwich but she made weird face and she didn’t wrapped it in proper way.
they only have indians working at this location and at every other subway in canada…it’s disgusting.they are unclean and don’t know good customer service.
I’m extremely disappointed with my recent Subway order. I had asked for multiple sauces, but barely any were added—it was dry and messy, with everything thrown together carelessly. The bread smelled awful, like it was old or stale, making the whole sandwich unappetizing. The cucumbers and lettuce were soggy and lacked any freshness, and the entire sub looked like it had been sitting out for hours. For over $12, this was a complete waste of money. I expected a fresh, flavorful sub, but got a stale, mess instead. This experience has honestly made me reconsider ordering from Subway at this location again.
I visited this place for the first time with my friends. we enjoyed also but thing happened the staff members were little friendly. We took veg sub for our lunch.
I recently visited this restaurant, and unfortunately, my experience was very disappointing. The staff(Simran) showed a complete lack of respect towards us and infront other customers. Her behavior was unprofessional and rude, and she seemed uninterested in treating guests with basic courtesy.
This kind of behavior is unacceptable and no customer should be treated like this. Just because someone works here doesn’t give them the right to talk to customers in such a rude way or make us feel insulted.
I’m telling you this because I believe in giving direct feedback. I hope you will take this seriously. If such behavior continues, I’ll have no choice but to take further action.
Poor customer service as the staff is not professional. Ordered a foot long sub but they were just making it very simple even if i gave them special instructions. Moreover they are not able to grill the sub if it is loaded. The potato rings were not fresh and all the employees seems confusing and keep on asking others. Will never come back again here. Poor quality of sub and staff is not friendly!!!!!!!!
Go somewhere else where can you get the items you pay for!
Worst customer service ever, person who attended me on April 09 2025 @ 8ish pm.
I have been a customer of subway since 1999 and never have I even had this kind of customer service experience or ever complained I didn't end up buying anything from this location so can't comment on food but I would definitely not feed my family the food which is made by someone who's making faces.
Subway order procedure ( please correct me if I'm wrong)
1.Select you bread and cheeses and ask if you would like it to be roasted (made her face)
2. Select you protein or veggies (veg patties)
And asked you would like it to be toasted (made her face again)
Her phone rings in the back goes answering her phone telling her coleague to take care of my order . Comes back asking what I want for my 6 inches I said chicken ( made her face again)
Theese was enough for me to walk away.
My order
2 -foot long veggie
1 -6 inch chicken
1- 6inch veggie delight
1 - sidekick.
The attendent is more in to answering her personal phone ringing in back then focusing on customer who's ordering the food.
Took my business elsewhere where it is actually appreciated.
Owner should train the staff for customer service specially in this economy I am a restauranteur myself so I believe me I wouldn't be writing this for something which doesn't need to be addressed. Check cameras and you will know.
Thanks
I had great experience over this location better than othe ones.. thank you Prabh for good service she is so polite and helpful 😊
Went here Today.. bought a sub.. the lady named gurleen maybe, was full of attitude nd rude.. no sense to treat customers unnecessarily laughing at customers.
and no skill at all.. doesn’t know how to make a sandwich teribble.. no sauce at alll.. i had to threw it away.. very dissatisfied!
Gurleen is very good every time I visit this location I always ask her to make my order and she always make the order with a smile and all love.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered 2 subs both grilled and toasted. After they were done preparing they told me that the grill was not working. Poor customer service.
Atmosphere: 1
Food: 2
Service: 1
After a good workout at the gym, I went over to Subway to grab some dinner 25 minutes before close and the customer service associate had the door locked , I knocked on the window a couple of times to get their attention and when she finally came open the door, she told me they’ve already put everything away and cleaned up and they’re closed for the night
Atmosphere: 1
Service: 1
One of the best locations I’ve visited, I drive out of my way just to go here, they even remember my order LOL!
Atmosphere: 5
Food: 5
Service: 5
We have the best experience with Gurleen .she is very clean and hygenic in making the subs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
We had the best experience with Miss gurleen.
She is really clean and hygienic in terms of making our subs
Atmosphere: 5
Food: 5
Service: 5
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