Subway
60 Cottrelle Blvd Unit 22, Brampton
(905) 230-2055
Recent Reviews
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The girl who was serving was really rude and mean as a customer we expect nice workers over here
Owner of this store please read
The two employees working at your place today at 18:31 hours are very rude. They were aggressive towards a request I made. Please educate them about customer service level that is expected in Canada. To make matters worse both of them started arguing back with me.
Purchased 2 turkey subs from here and both me and my neice were vomiting from potential food poisoning. Will not be coming back here.
Atmosphere: 1
Food: 1
Service: 1
Not a good experience here with the employee name prabhjot not welcoming at all her attitude is like she doesn’t want to be any coustmer here
Pros: Location has been recently upgraded. Clean with healthy affordable options.
Cons: Weird staff doesn’t know the specials & had me go back outside to read the flyer..
Being asked to tip on a takeout sandwich we made today is unreal though. Tipping culture is out of control ..
Atmosphere: 4
Food: 5
Service: 4
AISHPREET is very welcoming polite kind & helpful
Sitting 🪑 arrangements are good
Lights & Music 🎼 are Amazing
All drinks 🥤 available
Sandwich & Bowl are Always FRESH
Come & Enjoy FOOD with your near & dear
I’m regular customer
💯% Rating
Atmosphere: 5
Food: 5
Service: 5
I wanted to share a weird and uncomfortable experience.
I went into the store just to buy a bottle of water. After selecting it from the vending machine inside, I was told that the card machine wasn’t working and I would need to pay in cash. Since I didn’t have cash, I couldn’t complete the transaction.
We patiently waited while the staff handled phone orders. Then, instead of simply taking the drink back, the staff member (girl who doesn’t smile) asked me to put it back in the vending machine — essentially asking a customer to do their job. That felt off. The failed transaction wasn’t my fault — the machine not working was their issue.
It’s a small thing, but being asked to restock something as a customer, especially when the error was on the store’s end, just left a bad impression. I found this request quite disrespectful and unprofessional. As a customer, I don’t believe it’s my responsibility to restock your vending machine — especially after waiting for her to finish other tasks. The tone and manner in which it was said also felt dismissive.
I hope you’ll pass this along so it can be addressed. Thank you.
I’m honestly disappointed to be writing this same review again. I left feedback about this Subway location last year because the temperature inside was unbearably hot, especially during the summer. Unfortunately, here we are again, it’s burning hot weather outside and it's no better indoors. The heat inside the restaurant is overwhelming. It feels like there’s no air conditioning at all or if there is, it’s clearly not working properly. I came in for a quick bite, but it was hard to enjoy my meal with how uncomfortable it was just sitting there. I saw staff sweating behind the counter, and I can’t imagine how hard it must be for them to work in those conditions, especially near the ovens. I would like to ask couple of questions from the management. Firstly, why hasn’t this issue been fixed after it was reported previously. Secondly, are there health and safety concerns being taken seriously for both staff and customers? And most importantly, how is food safety being maintained in such high temperatures? This could be such a great spot if it were more comfortable and climate-controlled. I hope this isn’t ignored again.
Remind me not to go 1 mile of this garbage ever.
Online order, bread is a weeks old, got no meat, full of lettuce 🥬…..garbage garbage.
I want to give a huge shoutout to Manpreet! Even though I ordered online, I had the chance to speak with him, and he was absolutely fantastic. His kindness, patience, and attention to detail truly went above and beyond. It's clear he cares about his work and his customers, and that made all the difference in my experience. He made me feel valued and appreciated, which is something I don't take for granted. Manpreet is a true asset to the team – his positive vibe and excellent service really made my day!
Well done Manpreet!! 🌸
Restaurantji Recommends
I haven’t seen an employee with selfless attitude, and I really appreciate his valuable suggestions regarding our orders. Well done Manpreet keep shine
The stuff is so kind and professional
The food tasty and fresh , highly recommend
Very friendly. Great service. Good food.
Atmosphere: 5
Food: 5
Service: 5
Bad service by staff
Atmosphere: 1
Service: 1
Bought a foot long through online order. They didn't toast the bread as they should. First they said she forgot, then it was that the bread was so "fresh" they couldn't toast it so now I have to eat soggy bread.
They told me to come back to the store to toast bread when I live far away.
Management should take a look into the workers here, they don't care about customers and it shows. Very disappointed and will not come back.
Atmosphere: 1
Food: 1
Service: 1
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