I visited Subway and ordered three foot-long subs, but unfortunately, the sandwiches were not made according to my instructions. I had clearly mentioned my preferences for toppings and sauces, but they were either ignored or done incorrectly. It was disappointing because I usually enjoy Subway for its customization and fresh options. I hope the staff can be more attentive to customer requests next time to ensure a better experience.
Atmosphere: 1
Food: 1
Service: 1
Ushika K
So this USED to be my go to, i loved the employees and food it was good. But now it is so BAD, the portion had decreased significantly. I got a power bowl and there was literally no rice, it was all lettuce. Even when i go for sandwiches now the vibe is off with the worker. I literally don’t recommend even though this was my highly recommend place last year for everyone.
Atmosphere: 1
Food: 1
Service: 1
Rohit Pathak
Crew member( Girl) working here is very rude, no customer engagement it seems she is working with no respect of job, I understand we have bad days but it should not affect your job incase if that was the case when I visited the store.
Even for extra straw she was hesitating to give
Chitransh Arora
Wish i could give 0 star. Ordered on uber eats- no sauce no meat, hard stale bread stuffed with lettuce. I’d like to offer to pay the employees $10 to eat what they sent me. Ridiculous!!
Atmosphere: 1
Food: 1
Service: 1
Sunny Singh
This place tried to charge me $2 for there spoons lol what is this no wonder they got no business 😂
Anugeet Kaur
Jyoti was on the counter... best sub i have ate in brampton. Thanks to her..
Atmosphere: 5
Food: 5
Service: 5
Kanisha Bortey
The food here is not good at all. The veggies were all browning and not fresh when we ordered. People can get really sick by how they take care of the food here. It looked like they left it out over 2 nights. The ladies were not friendly or accommodating. Don’t go here to eat.
Atmosphere: 1
Food: 1
Service: 1
Sahil Kapoor
Ordered online and they didn’t even add the sauces that I asked for. Never gonna order again from this location.
I always ordered from this location but this time my experience was really bad lady who was working Monday closing shift was highly unprofessional I ordered 12 inch she made 6 inch on arrival she made another 6 inch I in the order i asked for crispy onion and grilled and toasted both were not there and my subway its toppings were all over and when I asked her to o re heat my first subway that she made she was just making faces .it was really bad I think she was having her known people there she was handling them and got distracted .service was really bad and she did not even apologized properly for the time I have to wait there .
Atmosphere: 1
Food: 1
Service: 1
Brampton Ballerz
One of the better locations I’ve tried recently. A good quality sub exactly how i would like it
Aditi Chaudhery
I just visited Subway for a footlong, and the experience was really disappointing. There was a lady working there who seemed busy handling a takeout order, so I waited patiently for about 5–8 minutes. When it was finally my turn, she asked me to pay first—I asked if I could pay after, but she insisted I pay right away. That was fine, but her attitude was off-putting. She didn’t respond to any of our questions and showed no basic courtesy.
As someone who works in customer service myself, I believe no matter what you’re going through personally, you should still treat customers with respect and kindness. There was no greeting, no thank you—just a sense of “take your food, pay, and leave.”
It was my first time there, and honestly, I don’t plan on coming back. Working at Subway isn’t complicated; a simple smile and respectful attitude go a long way. Unfortunately, some people just make it worse. If you don’t enjoy what you’re doing, maybe consider a different job. I truly hope management takes this feedback seriously especially when it comes to service and customer experience.
Raman Kaur
Ordered two footlong subs with herb and garlic bread, bread was stale so hard to even chew. I hope the management takes it into consideration.
Sadeem
First time I’ve been told in a subway that I can’t get extra spinach because “they’re running out and need to save some for the next customer” with a full container of spinach sitting in front of me. I hope the server felt embarrassed after I told her to put more on anyway. This location is a joke. Do not recommend.
The food looks spoiled and they just opened.
Atmosphere: 1
Food: 1
Service: 1
I visited Subway and ordered three foot-long subs, but unfortunately, the sandwiches were not made according to my instructions. I had clearly mentioned my preferences for toppings and sauces, but they were either ignored or done incorrectly. It was disappointing because I usually enjoy Subway for its customization and fresh options. I hope the staff can be more attentive to customer requests next time to ensure a better experience.
Atmosphere: 1
Food: 1
Service: 1
So this USED to be my go to, i loved the employees and food it was good. But now it is so BAD, the portion had decreased significantly. I got a power bowl and there was literally no rice, it was all lettuce. Even when i go for sandwiches now the vibe is off with the worker. I literally don’t recommend even though this was my highly recommend place last year for everyone.
Atmosphere: 1
Food: 1
Service: 1
Crew member( Girl) working here is very rude, no customer engagement it seems she is working with no respect of job, I understand we have bad days but it should not affect your job incase if that was the case when I visited the store.
Even for extra straw she was hesitating to give
Wish i could give 0 star.
Ordered on uber eats- no sauce no meat, hard stale bread stuffed with lettuce. I’d like to offer to pay the employees $10 to eat what they sent me. Ridiculous!!
Atmosphere: 1
Food: 1
Service: 1
This place tried to charge me $2 for there spoons lol what is this no wonder they got no business 😂
Jyoti was on the counter... best sub i have ate in brampton. Thanks to her..
Atmosphere: 5
Food: 5
Service: 5
The food here is not good at all. The veggies were all browning and not fresh when we ordered. People can get really sick by how they take care of the food here. It looked like they left it out over 2 nights. The ladies were not friendly or accommodating. Don’t go here to eat.
Atmosphere: 1
Food: 1
Service: 1
Ordered online and they didn’t even add the sauces that I asked for. Never gonna order again from this location.
Food: 1
Great wrap! Efficient ordering process.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I always ordered from this location but this time my experience was really bad lady who was working Monday closing shift was highly unprofessional I ordered 12 inch she made 6 inch on arrival she made another 6 inch I in the order i asked for crispy onion and grilled and toasted both were not there and my subway its toppings were all over and when I asked her to o re heat my first subway that she made she was just making faces .it was really bad I think she was having her known people there she was handling them and got distracted .service was really bad and she did not even apologized properly for the time I have to wait there .
Atmosphere: 1
Food: 1
Service: 1
One of the better locations I’ve tried recently. A good quality sub exactly how i would like it
I just visited Subway for a footlong, and the experience was really disappointing. There was a lady working there who seemed busy handling a takeout order, so I waited patiently for about 5–8 minutes. When it was finally my turn, she asked me to pay first—I asked if I could pay after, but she insisted I pay right away. That was fine, but her attitude was off-putting. She didn’t respond to any of our questions and showed no basic courtesy.
As someone who works in customer service myself, I believe no matter what you’re going through personally, you should still treat customers with respect and kindness. There was no greeting, no thank you—just a sense of “take your food, pay, and leave.”
It was my first time there, and honestly, I don’t plan on coming back. Working at Subway isn’t complicated; a simple smile and respectful attitude go a long way. Unfortunately, some people just make it worse. If you don’t enjoy what you’re doing, maybe consider a different job. I truly hope management takes this feedback seriously especially when it comes to service and customer experience.
Ordered two footlong subs with herb and garlic bread, bread was stale so hard to even chew.
I hope the management takes it into consideration.
First time I’ve been told in a subway that I can’t get extra spinach because “they’re running out and need to save some for the next customer” with a full container of spinach sitting in front of me. I hope the server felt embarrassed after I told her to put more on anyway. This location is a joke. Do not recommend.
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