Had a terrible experience at this location. Ordered impossible bob and fried chicken bob with Onion rings. The onion rings and fried chicken patty came with a side of frying oil. The sides were inedible and the burgers were dry, with a sliver of melted cheese at top. When asked to replace the onion rings, the server was gracious enough to replace them. The second serving again came with a pool of oil. Went to talk about this with the server. A third person, claiming to be a head chef at the store, and also a teacher with around 10-15 yrs of cooking experience started fighting that it was not his first time cooking these. It's not the way to treat your customers, especially when someone is not talking to you and without introducing yourself. Would recommend to improve food quality and customer service. To start with, you definitely need a new head chef.
Atmosphere: 3
Food: 1
Service: 1
Emerson Perez
Good food and service; however I suggest reminding service staff that tip must be calculated before tax, not on the total including
Atmosphere: 2
Food: 4
Service: 3
Bob Ashby
Just ordered from here, and threw the food in the garbage. Saugy cold fries and burger , didn't get get the order right. $60 for garbage food. Never again. Just a bunch of clowns working there
JOSEPH Saunders
Canceled meeting here today so I decided to try fries/gravy.black tea.
Atmosphere: 5
Food: 5
Service: 5
fawaz pasat
I tried to place the order online but system kept saying restaurant is not availableCalled them and I placed it by the phone. Great serviceAlso on the web there is no potato kettle chips while they have it at the resturantFood is good but location is hard to find parking
Atmosphere: 3
Food: 4
Service: 4
Shubham Patel
Good food
Lucia D'Amore
I am so grateful that on top of putting a review on Uber eats I have to put one here too. I am pregnant and today all I wanted was a Works burger and fries. Scared since I was ordering take out I might not get as many fries and so I put in the notes of my order to please have some extra fries, thinking it might not get read and who knows maybe they’d oblige. Did they ever!! A sweet note and a whole extra side I didn’t pay for. I’m so thankful, you made a pregnant lady so unbelievably happy I shed a few tears. Unbelievably kind service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kamikaze
Aditi Bansal
Have been going there since 5 years! My favourite is Kamakazi burger! The fresh cut potato fries are best addons! The fresh buns!!Repitative order of me and my husband! Love the vibe! Best gourmet burger to have!!
Atmosphere: 5
Food: 5
Service: 5
Sly Wombat
Poutine gravy needs
Atmosphere: 4
Food: 4
Service: 5
Sebastian Rojas
Been coming here for years. Its taken a sharp decline. Food was cold and looked like it was out together very sloppy. Also 4 burgers took almost an hour. The 12 yr old server had an attitude and was flirtting with a 40 yr old man that wasnt a customer. Last time..
My bestie and I have been coming to The Works Brampton since it opened. They once had a man from Ottawa I believe, Owen, come and revamp the staff and boy do they need it again. How is 1 burger $28 and you go in and they say "first we have no white buns, no French fries or onion rings" excuse me? Isn't your main menu items burgers and FRIES? This spot used to be THE SPOT, but without some quick attention during these trying times this restaurant will soon meet its demise as well.
Mario S
Great place every time I go. We just went for my wife’s birthday and even though it was a bit later the staff accommodated us, was very very friendly and made sure the food was amazing. We will definitely be coming back again soon and recommend coming to this location!Dietary restrictions: Very accommodating to substations with dietary restrictions and great options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Burger, Poutine with Onion Rings Gravy Fries with Cheese, Elk Burger, Taste of Heaven
BTS Toronto
The food was good. Pricey but good. Unfortunately the gluten friendly menu is just that. Not gluten free. Got the gluten free bun with veggie burger. Server made me aware that the fries were fried in the same oil as gluten foods so did not get them. Still ended up with terrible muscle cramps and pains at the end of the day. If you are gluten sensitive then it may be alright for you. But those like me that have celiac disease would best be advised to not partake. Otherwise the service was great. Friendly staff.Dietary restrictions: Not good for those with Celiac Disease. Menu says gluten friendly, which does not mean gluten free.
Atmosphere: 5
Food: 3
Service: 5
David Lewis
Burger was fairly decent. Onion rings were mediocre at best. Was way overpriced.$29.84 for this combo with pop.
Had a terrible experience at this location. Ordered impossible bob and fried chicken bob with Onion rings. The onion rings and fried chicken patty came with a side of frying oil. The sides were inedible and the burgers were dry, with a sliver of melted cheese at top. When asked to replace the onion rings, the server was gracious enough to replace them. The second serving again came with a pool of oil. Went to talk about this with the server. A third person, claiming to be a head chef at the store, and also a teacher with around 10-15 yrs of cooking experience started fighting that it was not his first time cooking these. It's not the way to treat your customers, especially when someone is not talking to you and without introducing yourself. Would recommend to improve food quality and customer service. To start with, you definitely need a new head chef.
Atmosphere: 3
Food: 1
Service: 1
Good food and service; however I suggest reminding service staff that tip must be calculated before tax, not on the total including
Atmosphere: 2
Food: 4
Service: 3
Just ordered from here, and threw the food in the garbage. Saugy cold fries and burger , didn't get get the order right. $60 for garbage food. Never again. Just a bunch of clowns working there
Canceled meeting here today so I decided to try fries/gravy.black tea.
Atmosphere: 5
Food: 5
Service: 5
I tried to place the order online but system kept saying restaurant is not availableCalled them and I placed it by the phone. Great serviceAlso on the web there is no potato kettle chips while they have it at the resturantFood is good but location is hard to find parking
Atmosphere: 3
Food: 4
Service: 4
Good food
I am so grateful that on top of putting a review on Uber eats I have to put one here too. I am pregnant and today all I wanted was a Works burger and fries. Scared since I was ordering take out I might not get as many fries and so I put in the notes of my order to please have some extra fries, thinking it might not get read and who knows maybe they’d oblige. Did they ever!! A sweet note and a whole extra side I didn’t pay for. I’m so thankful, you made a pregnant lady so unbelievably happy I shed a few tears. Unbelievably kind service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kamikaze
Have been going there since 5 years! My favourite is Kamakazi burger! The fresh cut potato fries are best addons! The fresh buns!!Repitative order of me and my husband! Love the vibe! Best gourmet burger to have!!
Atmosphere: 5
Food: 5
Service: 5
Poutine gravy needs
Atmosphere: 4
Food: 4
Service: 5
Been coming here for years. Its taken a sharp decline. Food was cold and looked like it was out together very sloppy. Also 4 burgers took almost an hour. The 12 yr old server had an attitude and was flirtting with a 40 yr old man that wasnt a customer. Last time..
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very slow service, food was average.
Atmosphere: 2
Food: 3
Service: 1
My bestie and I have been coming to The Works Brampton since it opened. They once had a man from Ottawa I believe, Owen, come and revamp the staff and boy do they need it again. How is 1 burger $28 and you go in and they say "first we have no white buns, no French fries or onion rings" excuse me? Isn't your main menu items burgers and FRIES? This spot used to be THE SPOT, but without some quick attention during these trying times this restaurant will soon meet its demise as well.
Great place every time I go. We just went for my wife’s birthday and even though it was a bit later the staff accommodated us, was very very friendly and made sure the food was amazing. We will definitely be coming back again soon and recommend coming to this location!Dietary restrictions: Very accommodating to substations with dietary restrictions and great options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Burger, Poutine with Onion Rings Gravy Fries with Cheese, Elk Burger, Taste of Heaven
The food was good. Pricey but good. Unfortunately the gluten friendly menu is just that. Not gluten free. Got the gluten free bun with veggie burger. Server made me aware that the fries were fried in the same oil as gluten foods so did not get them. Still ended up with terrible muscle cramps and pains at the end of the day. If you are gluten sensitive then it may be alright for you. But those like me that have celiac disease would best be advised to not partake. Otherwise the service was great. Friendly staff.Dietary restrictions: Not good for those with Celiac Disease. Menu says gluten friendly, which does not mean gluten free.
Atmosphere: 5
Food: 3
Service: 5
Burger was fairly decent. Onion rings were mediocre at best. Was way overpriced.$29.84 for this combo with pop.
Atmosphere: 3
Food: 3
Service: 3