I want to commend Sivajini for her great customer service at Tim Hortons last Thursday evening. She was welcoming, patient, and served with a smile. Employees like her make customers want to come back. Thank you, Sivajini!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Hash Browns
Gladvin J
“I highly recommend this Tim Hortons. Their customer service is excellent. I usually visit on weekend mornings, specifically on Sundays. The employee, Sivajini, is very kind and sweet. She always serves me with a smile and is very honest and dedicated to her job. The product quality is consistently outstanding, exceeding my expectations every time. I am always impressed by their professionalism and exceptional customer service.”
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Donut, Bagel with Cream Cheese
Sumit
Very bad experience at this time hortons. They don't care about their customers
Atmosphere: 1
Food: 2
Service: 1
Lulzim Resuli
I ordered hot chocolate for myself and my mother. It was not hot chocolate, but colored water. Because I'm a coffee drinker, I thought maybe that's how it is at Tim's, but the next day, out of curiosity, I bought hot chocolate again, from another location. It was thick and frothy.
Kanwar
Hands down the slowest Tim Hortons drive thru in Ontario. Everytime it's a 20 mins wait. They need to hire better workers, especially English speaking. The staff is always fighting within themselves because they can't get the order right.
Atmosphere: 1
Food: 2
Service: 1
Y L
Order from drive thru // first girl work today morning only give the drink and we had been told that's all of your order and she is ready to kick us away until another colleague came and give the bagel after few mins // then when we open the bagel both bagels are wrong order ( bagel with butter) // ordered with butter only but received with whole big square of cream cheese in the middle // drive back ask remake the girl ask us to get of the car into Tim only for the remake and it's their mistake // refused due to weather she took the bagel inside and finally she sent another staff (she is nice)came // but coincidentally? received exactly same bagel without any change same square cream cheese in the middle and another bagel get over toasted // back again for remake staff is nice give extra hash brown but no butter in the bagel // so they take the old bagel back and gave the food to the next customer but accidentally back to the same customer // shame for the staff working there don't know how to work missing order and ask client go in to store for their mistake. Also bigger bigger issue of food safety ‼️‼️ They give same food to the next customer
Atmosphere: 2
Food: 1
Service: 1
Raj Agnihotri
The service was sweet and quick and the the person who took my order was fast and polite his name is Rafid. Happy New Year
Atmosphere: 5
Food: 4
Service: 5
Wahegurupal Singh
Took very long to prepare my order even ordering ahead of time through app then rushed it and made it worse
Food: 1
Service: 1
Karanvir singh
I eaten many vegi petty but this was really tasty.the service by raman was really nice.
Atmosphere: 5
Food: 5
Service: 5
Don North
Shout out to Rafid! Enjoyed his customer service 👌🏼
Got my coffee really fast even though there was a huge lineup…. Amazing service by Rafid
Atmosphere: 3
Food: 5
Service: 5
Ali Hassan
The service was very good, the staff are kind, quick and efficient. They work hard to ensure that the place is well kept. Rafid is especially kind and respectful, he also works well.
Atmosphere: 5
Food: 4
Service: 5
Jappreet Bhullar
Cheers to Rafid Great Coffee brother
Ravinder Singh
Great service at Tim Hortons! Rafid was very friendly, polite, and quick with my order. He made sure everything was correct and had a positive attitude the whole time. Really appreciated the good customer service — it made my visit better. Keep up the great work, Rafid!
Atmosphere: 5
Food: 5
Service: 5
Jaspreet Singh Sidhu
Rafid is friendly, quick, and professional. He makes the experience at Tim Hortons pleasant and efficient.
I want to commend Sivajini for her great customer service at Tim Hortons last Thursday evening. She was welcoming, patient, and served with a smile. Employees like her make customers want to come back. Thank you, Sivajini!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Hash Browns
“I highly recommend this Tim Hortons. Their customer service is excellent. I usually visit on weekend mornings, specifically on Sundays. The employee, Sivajini, is very kind and sweet. She always serves me with a smile and is very honest and dedicated to her job. The product quality is consistently outstanding, exceeding my expectations every time. I am always impressed by their professionalism and exceptional customer service.”
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Donut, Bagel with Cream Cheese
Very bad experience at this time hortons. They don't care about their customers
Atmosphere: 1
Food: 2
Service: 1
I ordered hot chocolate for myself and my mother. It was not hot chocolate, but colored water. Because I'm a coffee drinker, I thought maybe that's how it is at Tim's, but the next day, out of curiosity, I bought hot chocolate again, from another location. It was thick and frothy.
Hands down the slowest Tim Hortons drive thru in Ontario. Everytime it's a 20 mins wait. They need to hire better workers, especially English speaking. The staff is always fighting within themselves because they can't get the order right.
Atmosphere: 1
Food: 2
Service: 1
Order from drive thru // first girl work today morning only give the drink and we had been told that's all of your order and she is ready to kick us away until another colleague came and give the bagel after few mins // then when we open the bagel both bagels are wrong order ( bagel with butter) // ordered with butter only but received with whole big square of cream cheese in the middle // drive back ask remake the girl ask us to get of the car into Tim only for the remake and it's their mistake // refused due to weather she took the bagel inside and finally she sent another staff (she is nice)came // but coincidentally? received exactly same bagel without any change same square cream cheese in the middle and another bagel get over toasted // back again for remake staff is nice give extra hash brown but no butter in the bagel // so they take the old bagel back and gave the food to the next customer but accidentally back to the same customer // shame for the staff working there don't know how to work missing order and ask client go in to store for their mistake. Also bigger bigger issue of food safety ‼️‼️ They give same food to the next customer
Atmosphere: 2
Food: 1
Service: 1
The service was sweet and quick and the the person who took my order was fast and polite his name is Rafid. Happy New Year
Atmosphere: 5
Food: 4
Service: 5
Took very long to prepare my order even ordering ahead of time through app then rushed it and made it worse
Food: 1
Service: 1
I eaten many vegi petty but this was really tasty.the service by raman was really nice.
Atmosphere: 5
Food: 5
Service: 5
Shout out to Rafid! Enjoyed his customer service 👌🏼
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Got my coffee really fast even though there was a huge lineup…. Amazing service by Rafid
Atmosphere: 3
Food: 5
Service: 5
The service was very good, the staff are kind, quick and efficient. They work hard to ensure that the place is well kept. Rafid is especially kind and respectful, he also works well.
Atmosphere: 5
Food: 4
Service: 5
Cheers to Rafid
Great Coffee brother
Great service at Tim Hortons! Rafid was very friendly, polite, and quick with my order. He made sure everything was correct and had a positive attitude the whole time. Really appreciated the good customer service — it made my visit better. Keep up the great work, Rafid!
Atmosphere: 5
Food: 5
Service: 5
Rafid is friendly, quick, and professional. He makes the experience at Tim Hortons pleasant and efficient.
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