This location is one of the best Tim Hortons. The staff is super friendly and always has a smile. I look forward to my drive thru every time on my way to work. Service is attentive, quick and so delightful. Thank you to the amazing staff for always getting my coffee perfect!
Atmosphere: 5
Service: 5
Mansarab Singh
Worst service. I ordered white hot choc and she was arguing you did normal and just blaming me that I lied.
Atmosphere: 2
Food: 2
Service: 1
Jovan Mihajlovic
Tim Hortons ❤️
Atmosphere: 5
Food: 5
Service: 5
Lovepreet Kaur
great service always fresh👍
Atmosphere: 5
Food: 5
Service: 5
rarep pathak
Fast service , fresh food and always with a smile . Merry
Atmosphere: 5
Food: 5
Service: 5
Stacie Sheridan
I go to this location 5 days a week and always receive great service and the staff is wonderful to deal with.
Atmosphere: 5
Food: 5
Service: 5
LOVEPREET SINGH
Had to wait 15 min in drive thru just for a bowl. Which they said its gonna take 3-4 min. Have to come around again to remind them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steaptea
Mikias Weldemariam
Polite people😁
Wheelchair accessibility: Both bathrooms have wheelchair accesibility.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steaptea
Sandy Thandi
Very welcoming staff and super fast service. Mamta...lovepreet...best employees ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steaptea
Aneri N Thakkar
Dear Tim Hortons Team,
I recently visited the drive-thru at 8720 The Gore Rd, Brampton, ON L6P 0B1and had a disappointing experience. I attempted to use a survey coupon for an Extra Large French Vanilla, but the process was marred by the behavior of the staff member at the window.
After presenting the coupon, the staff member scanned my phone, which was set to "scan and pay." However, instead of processing the transaction smoothly, she began speaking to me in a rude tone, repeatedly stating that I should have informed her about the "scan and pay" option.
As someone who has worked in customer service, including two years at Tim Hortons, I was taken aback by her behavior. I believe that even if there was a miscommunication, it's essential to maintain a professional and courteous demeanor.
Unfortunately, due to this experience, I ended up paying full price ($4) for my drink instead of the discounted price ($1) offered by the coupon.
To make matters worse, when I asked for the survey slips, she handed them over in a very rude manner, which further added to my disappointment.
I hope you will take my feedback seriously and provide additional training to your staff on the importance of excellent customer service.
Vegetarian options: Great customer dealing by Raman
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Coffee and Bagels
Anmol Gujjar
After taking my order at the window they said we dont have slow cooked so you have to take crispy, how can you force customer to take what you have but now what i have ordered
Atmosphere: 1
Food: 1
Service: 1
Rajesh Pathak
Staff is great always welcome with great smile My food and drink is always fresh when I order. And they have clean restaurant any time of the day you go they have fresh food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steaptea
Ravdeep Kaur
I would’ve gave 5/5 ratings but that girl at the front who is supervisor i guess…NAVNEET KAUR…..m not sure abt the name is totally sick of her behaviour…..everytime this happens with me…..she is like who the hell are you …..she dont even call when the order is ready….n i remember once i was praising the girl working there naming RAMAN…..n NAVNEET came at the moment and asked raman to do some other work…..NAVNEET got jealous i guess that why someone is praising RAMAN….Raman is not my friend but the way she talks and takes order is fantastic…..but the girl name NAVNEET is too much….her attitude is omg!….i also remember once i gave coin to her for my coffee and she reacted so rudely….and i asked for review coupons and she again reacted rudely…you girl….you are getting paid for working here…everyone is stressed here…i understand that…but your behaviour towards customers is so unacceptable….. Only because of you NAVNEET KAUR I AM GIVING NO RATINGS….
Alek M
Because of the timing camera they always make you park on side and wait Extremely slow if i want to wait i will ho.in side
This location is one of the best Tim Hortons. The staff is super friendly and always has a smile. I look forward to my drive thru every time on my way to work. Service is attentive, quick and so delightful. Thank you to the amazing staff for always getting my coffee perfect!
Atmosphere: 5
Service: 5
Worst service. I ordered white hot choc and she was arguing you did normal and just blaming me that I lied.
Atmosphere: 2
Food: 2
Service: 1
Tim Hortons ❤️
Atmosphere: 5
Food: 5
Service: 5
great service always fresh👍
Atmosphere: 5
Food: 5
Service: 5
Fast service , fresh food and always with a smile .
Merry
Atmosphere: 5
Food: 5
Service: 5
I go to this location 5 days a week and always receive great service and the staff is wonderful to deal with.
Atmosphere: 5
Food: 5
Service: 5
Had to wait 15 min in drive thru just for a bowl. Which they said its gonna take 3-4 min. Have to come around again to remind them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steaptea
Polite people😁
Wheelchair accessibility: Both bathrooms have wheelchair accesibility.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steaptea
Very welcoming staff and super fast service. Mamta...lovepreet...best employees ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steaptea
Dear Tim Hortons Team,
I recently visited the drive-thru at
8720 The Gore Rd, Brampton, ON L6P 0B1and had a disappointing experience. I attempted to use a survey coupon for an Extra Large French Vanilla, but the process was marred by the behavior of the staff member at the window.
After presenting the coupon, the staff member scanned my phone, which was set to "scan and pay." However, instead of processing the transaction smoothly, she began speaking to me in a rude tone, repeatedly stating that I should have informed her about the "scan and pay" option.
As someone who has worked in customer service, including two years at Tim Hortons, I was taken aback by her behavior. I believe that even if there was a miscommunication, it's essential to maintain a professional and courteous demeanor.
Unfortunately, due to this experience, I ended up paying full price ($4) for my drink instead of the discounted price ($1) offered by the coupon.
To make matters worse, when I asked for the survey slips, she handed them over in a very rude manner, which further added to my disappointment.
I hope you will take my feedback seriously and provide additional training to your staff on the importance of excellent customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Vegetarian options: Great customer dealing by Raman
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Coffee and Bagels
After taking my order at the window they said we dont have slow cooked so you have to take crispy, how can you force customer to take what you have but now what i have ordered
Atmosphere: 1
Food: 1
Service: 1
Staff is great always welcome with great smile
My food and drink is always fresh when I order. And they have clean restaurant any time of the day you go they have fresh food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steaptea
I would’ve gave 5/5 ratings but that girl at the front who is supervisor i guess…NAVNEET KAUR…..m not sure abt the name is totally sick of her behaviour…..everytime this happens with me…..she is like who the hell are you …..she dont even call when the order is ready….n i remember once i was praising the girl working there naming RAMAN…..n NAVNEET came at the moment and asked raman to do some other work…..NAVNEET got jealous i guess that why someone is praising RAMAN….Raman is not my friend but the way she talks and takes order is fantastic…..but the girl name NAVNEET is too much….her attitude is omg!….i also remember once i gave coin to her for my coffee and she reacted so rudely….and i asked for review coupons and she again reacted rudely…you girl….you are getting paid for working here…everyone is stressed here…i understand that…but your behaviour towards customers is so unacceptable…..
Only because of you NAVNEET KAUR I AM GIVING NO RATINGS….
Because of the timing camera they always make you park on side and wait
Extremely slow if i want to wait i will ho.in side
Atmosphere: 1
Food: 3
Service: 1
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