I’ve had some uncomfortable experiences at this Tim Hortons drive-thru. The staff often act like they already know what I’m going to order just because I ordered the same thing on a previous day. For example, they’ll say things like “Two coffees again today?” or “Just one coffee today?” before I even tell them my order.
It feels embarrassing and unnecessary. A customer shouldn’t be made to feel judged or singled out just because they order something regularly. Every visit should start with the staff actually listening to what the customer wants that day, not assuming it. I hope the team can be more professional and focus on taking each order properly.
Atmosphere: 1
Food: 5
Service: 1
Neel Patel
Nice staff
Atmosphere: 5
Food: 5
Service: 5
Keerat Palsingh
Their afternoon staff is amazing. I use to go there everyday.
Atmosphere: 5
Food: 5
Service: 5
benish majeed
Tim Hortons never disappoints! The coffee is always fresh, the staff is friendly, and the atmosphere feels like a little break in the day.
Atmosphere: 5
Food: 5
Service: 5
dragon slayer
Tight parking, especially if you drive a pickup
YATIN CHAWLA
Great customer service by neelam
Atmosphere: 5
Food: 5
Service: 5
Krupa Patel
I think the point of going for drive through is to get your order faster and not to wait in same spot for 10 mins for 2 drinks . There was no one ahead of us , service could be better however drinks came out good
Food: 3
Service: 1
Anand Kumar
Fix your damn doors. 🤦🏻♂️ the washroom doors doesn’t lock. Imagine holding door in one hand and minding your business with the other 🤦🏻♂️. It’s a nightmare.
Atmosphere: 1
Food: 1
Service: 1
Jasmine Badwal
worst experience… had never tried a rock hard garlic bread..
Food: 1
Service: 1
Ravish
they just focus on giving the order fast.. no matter if the order is correct or not. always wrong order they give and not even warm.
Took order creavable hash brown coffee two milk-without asking they themselves added sugar .I am diabetic took a sip n noticed.dumped sugar time 1:20pm Oct 29 2025
Harsh Kumar
Zero stars to drive thru Services.. dmn slow.i took more than 20 mins to get a coffee. One car is taking 5 mins.what this explains I leave upto ur imagination.
Anurag Modgill
I recently placed an order at this location by mistake while I was at work, but what really impressed me was the staff's initiative. The next morning, I stopped by just for a coffee, and they noticed that my previous order hadn't been picked up. Without asking any questions or needing an explanation, they kindly made my order for me. Impressive
Service: 5
Bill Stathakos
Seriously, how the heck is this light sauce. Does anhone actualky care at Tim Hortons Corp? Or you all just a bunch of money hungry metrix chasing people.
I’ve had some uncomfortable experiences at this Tim Hortons drive-thru. The staff often act like they already know what I’m going to order just because I ordered the same thing on a previous day. For example, they’ll say things like “Two coffees again today?” or “Just one coffee today?” before I even tell them my order.
It feels embarrassing and unnecessary. A customer shouldn’t be made to feel judged or singled out just because they order something regularly. Every visit should start with the staff actually listening to what the customer wants that day, not assuming it. I hope the team can be more professional and focus on taking each order properly.
Atmosphere: 1
Food: 5
Service: 1
Nice staff
Atmosphere: 5
Food: 5
Service: 5
Their afternoon staff is amazing. I use to go there everyday.
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons never disappoints! The coffee is always fresh, the staff is friendly, and the atmosphere feels like a little break in the day.
Atmosphere: 5
Food: 5
Service: 5
Tight parking, especially if you drive a pickup
Great customer service by neelam
Atmosphere: 5
Food: 5
Service: 5
I think the point of going for drive through is to get your order faster and not to wait in same spot for 10 mins for 2 drinks . There was no one ahead of us , service could be better however drinks came out good
Food: 3
Service: 1
Fix your damn doors. 🤦🏻♂️ the washroom doors doesn’t lock. Imagine holding door in one hand and minding your business with the other 🤦🏻♂️. It’s a nightmare.
Atmosphere: 1
Food: 1
Service: 1
worst experience… had never tried a rock hard garlic bread..
Food: 1
Service: 1
they just focus on giving the order fast.. no matter if the order is correct or not. always wrong order they give and not even warm.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Took order creavable hash brown coffee two milk-without asking they themselves added sugar .I am diabetic took a sip n noticed.dumped sugar time 1:20pm Oct 29 2025
Zero stars to drive thru Services.. dmn slow.i took more than 20 mins to get a coffee. One car is taking 5 mins.what this explains I leave upto ur imagination.
I recently placed an order at this location by mistake while I was at work, but what really impressed me was the staff's initiative. The next morning, I stopped by just for a coffee, and they noticed that my previous order hadn't been picked up. Without asking any questions or needing an explanation, they kindly made my order for me. Impressive
Service: 5
Seriously, how the heck is this light sauce. Does anhone actualky care at Tim Hortons Corp? Or you all just a bunch of money hungry metrix chasing people.
Food: 1
Service: 3
Good and fast customer service.
Atmosphere: 4
Food: 5
Service: 5
Loading...