I always have wonderful experience at this tim hortons. The food is good and the staff is too good. Also the customer services provided by Neerali and Galaxy is amazing. They both are so kind and helpful.Definitely had a good time visiting there.
Saksham kinger
0 Star — WORST CUSTOMER SERVICE EXPERIENCE EVER
I had the worst experience at this Tim Hortons location a few days ago. I placed a mobile order for a Vanilla Cold Brew and a donut, but when I arrived, I was told they didn’t have cold brew. Instead of offering a proper solution, the staff simply said, “We’ll give you a coffee instead.” I told them I specifically ordered cold brew, not coffee, and asked them to either cancel the order or refund my money.
Then they said, “We’ll give you one more donut with the coffee,” so I agreed only on that condition. But once they made the coffee, they refused to give me the extra donut and instead offered just one Timbit. I was completely misled.
When I reminded them of the agreement, the staff members began raising their voices specifically the girl in picture and were incredibly rude. The workers had no professionalism at all — no basic courtesy, no communication skills, and definitely no customer service training.
Tim Hortons needs to seriously retrain the staff and management at this location. Their attitude and behavior are completely unacceptable. I left feeling disrespected and frustrated.
I will never return to this location again, and honestly, I never want to see that worker face again. Tim Hortons, do better.
Binwant Brar
They cant get anything right. Sukhjeet girl is super rude, needs to get fired.
sandeep pilania
Your staff don’t the mean of hot it up i just take a herb and garlic pastry and i said do hot is up and she put in microwave but don’t trun on the microwave…
Jaskaran Singh
Really great service Thank u GALAXY 🌸
SurvjotDhillon
Ordered Triple Triple but they gave Frech
Atmosphere: 1
Food: 1
Service: 1
sultan thakur
Don’t know how to talk Very bad staff
Service: 1
Resham Singh
I just took this photo .. you can clearly see a food fly on a donut ... Complete bulls&&it ... All the staff should be removed .
Gagandeep provide me perfect service and I just wanted to say you’re doing a great job. Every time I come in, you’re quick with my order and always have a friendly attitude. It really makes a difference – keep up the good work!”
Baljeet Kaur
Very bad experience. I visited tim hortons 2 times and the kitchen employees don’t know how to prepare a sandwich. First time they serve me sandwich without any sauce and second time theres sauce in very little quantity. As i cant even taste it. And the drive thru employees are very rude. I just want to request the manager, please give them better training before scheduling on the floor.
Gurpreet Singh
I ask for butter they said we don't have..... really?
Dharmpreet Singh
Ordered at 10.38 am 22 sept 2024 Tim horton please check and reward girls working on this shift they need appreciation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches, Hash, Burnt Egg and Cheese
anterpreet kaur
I wish if I can give zero star to this location as there is no greeting and the person named vivek who was taking the order was lost somewhere, didn’t punch the order correctly in which some items were missed
I always have wonderful experience at this tim hortons. The food is good and the staff is too good. Also the customer services provided by Neerali and Galaxy is amazing. They both are so kind and helpful.Definitely had a good time visiting there.
0 Star — WORST CUSTOMER SERVICE EXPERIENCE EVER
I had the worst experience at this Tim Hortons location a few days ago. I placed a mobile order for a Vanilla Cold Brew and a donut, but when I arrived, I was told they didn’t have cold brew. Instead of offering a proper solution, the staff simply said, “We’ll give you a coffee instead.” I told them I specifically ordered cold brew, not coffee, and asked them to either cancel the order or refund my money.
Then they said, “We’ll give you one more donut with the coffee,” so I agreed only on that condition. But once they made the coffee, they refused to give me the extra donut and instead offered just one Timbit. I was completely misled.
When I reminded them of the agreement, the staff members began raising their voices specifically the girl in picture and were incredibly rude. The workers had no professionalism at all — no basic courtesy, no communication skills, and definitely no customer service training.
Tim Hortons needs to seriously retrain the staff and management at this location. Their attitude and behavior are completely unacceptable. I left feeling disrespected and frustrated.
I will never return to this location again, and honestly, I never want to see that worker face again. Tim Hortons, do better.
They cant get anything right. Sukhjeet girl is super rude, needs to get fired.
Your staff don’t the mean of hot it up i just take a herb and garlic pastry and i said do hot is up and she put in microwave but don’t trun on the microwave…
Really great service
Thank u
GALAXY 🌸
Ordered Triple Triple but they gave Frech
Atmosphere: 1
Food: 1
Service: 1
Don’t know how to talk
Very bad staff
Service: 1
I just took this photo .. you can clearly see a food fly on a donut ... Complete bulls&&it ... All the staff should be removed .
Atmosphere: 1
Food: 1
Service: 1
Worst Tim Horton in entire gra
Vivik good job
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Gagandeep provide me perfect service and I just wanted to say you’re doing a great job. Every time I come in, you’re quick with my order and always have a friendly attitude. It really makes a difference – keep up the good work!”
Very bad experience. I visited tim hortons 2 times and the kitchen employees don’t know how to prepare a sandwich. First time they serve me sandwich without any sauce and second time theres sauce in very little quantity. As i cant even taste it. And the drive thru employees are very rude. I just want to request the manager, please give them better training before scheduling on the floor.
I ask for butter they said we don't have..... really?
Ordered at 10.38 am 22 sept 2024
Tim horton please check and reward girls working on this shift they need appreciation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches, Hash, Burnt Egg and Cheese
I wish if I can give zero star to this location as there is no greeting and the person named vivek who was taking the order was lost somewhere, didn’t punch the order correctly in which some items were missed
Atmosphere: 1
Food: 1
Service: 1
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