Tim Hortons
515 Steeles Ave W, Brampton
(905) 459-8113
Recent Reviews
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Gave me the wrong order
Atmosphere: 1
Food: 1
Service: 1
Tim Hortons never fails to make my mornings better. The coffee , the donuts and the staff all amazing. It’s that familiar taste that feels like home every single time.
Atmosphere: 5
Food: 4
Service: 5
It's a tims
Atmosphere: 3
Food: 3
Service: 3
This tim Hortons have the best team members specially by the name of Gisha who provides such an exceptional customer service making sure everything goes right. She just raised the standards of Tim Hortons work ethics
Atmosphere: 5
Food: 5
Service: 5
Always fresh coffee
Atmosphere: 5
Food: 5
Service: 5
I ordered Tim Hortons through Uber Eats and one of my items was missing. I gave the store a quick call and they were honestly so nice about it. They fixed the issue right away with zero hassle. Really appreciated how helpful they were! And as always, the food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Iced Capp
After a few years, I visited this location again for coffee and to use the washroom. When I entered the store, I tried to use the washroom, but someone was inside, so I waited. Then I saw one of the employees coming out of the washroom. I was shocked because she was wearing gloves and holding her phone in her hand. Right after that, she went inside and started serving customers . Management needs to be aware of this.After I used the washroom and tried to place my order, the same employee was working at the cashier.
Another issue I noticed was that almost all the employees were speaking in their own language (Hindi/Punjabi). Only one girl, who seemed to be Filipino, was not speaking their language. These girls were talking loudly in their language and constantly giving her orders. I could feel how uncomfortable she must have been, since she didn’t understand them. I speak and understand Hindi, so I know what they were saying.Management should check the cameras and provide proper training. In a workplace, everyone should communicate in a common language, and professional behavior must be maintained. This is Canada, and the work environment should be respectful and inclusive for everyone.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Wrap
tasteless coffees
Food: 1
Best customer service given by the guy today who took the order very politely and prepares the best tea for everyone
Atmosphere: 5
Food: 5
Service: 5
Superfast service plus very pleasant staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Restaurantji Recommends
I'm a Vegetarian and I ordered a veg habanero wrap and said 'Veg' twice, but these people gave me a chicken wrap, really unhappy and I don't expect these kind of mistakes from a Tim Hortons...please look forward to it and make sure that people working there atleast understand basic english.
Thanks.
Atmosphere: 1
Food: 1
Service: 1
Good service
Atmosphere: 5
Food: 5
Service: 5
good and friendly people
Atmosphere: 5
Food: 5
Service: 5
Gurpreet kaur gives the best customer service with politeness.
Atmosphere: 5
Food: 5
Service: 5
Good service and tasty food
Atmosphere: 5
Food: 5
Service: 5
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