This located has greatly improved after its renovation. The place is well maintained and kept clean. Staff is friendly but the dine in service is usually a little slow. Prefer to drive thru which is usually quicker.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Donuts
Jigar Kunjadiya
Not sure how these guys make coffee.
Atmosphere: 3
Food: 1
Service: 2
LASTAKIN BABBAR
Staff lacks training.
Atmosphere: 1
Food: 1
Service: 3
cedric paul
I was given a chili bowl with buns. Unfortunately, the lady gave me hard butter for my buns. She argued with me that I have to take it and there is nothing she can do about it. I’m very disappointed with this attitude because I had no problem before with getting soft butter so I could butter my bread.
Atmosphere: 1
Food: 5
Service: 1
Amir Tadros
Friendly staff, they re good
thomas john
Could work on showing more hospitality. Some staff are really professional some tend to not at all.
Vegetarian options: Lil bit of options
Kid-friendliness: Kid friendly place
Wheelchair accessibility: Not sure
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts
Sahil preet
Drive thru service is ehni fuddu. Can’t compare
Food: 1
Service: 1
E. Stiùbhart
This Tim's location is a trainwreck for drive-thru. It's the only spot where I'm told to sit at the speaker forever while they try to work some messed-up timing game—like they think they're fooling me. But no, they’re just wasting my time. Every. Single. Time.
Today? Same nonsense. Ordered two iced caps, got the classic "wait a second" line. Five minutes later, I'm still stuck there, asking what the hold-up is. And they’re like, "Oh, I told you your order already, right?" Seriously? By then, my drinks were already at the window but not even mixed right because they rushed it.
Hey, here’s a tip, Tim’s: focus on quality and customer service. Stop worrying about whatever numbers you're trying to hit, 'cause you're just driving people away with this game.
Atmosphere: 1
Food: 3
Service: 1
Mandeep Kaur N/A
I had a disappointing experience at this location due to poor customer service. The cashier had attitude and was rude, dismissive, and showed a clear lack of courtesy. Her attitude made me feel unwelcome and uncomfortable. Zero customer service.
Awful just Awful need a book to explain how Awful 😖
Food: 1
Service: 1
Liz Prior
The service here was horrible! The order was wrong and the employees looked like they didn't want to be there, with one of them on her phone instead of helping the other. Then they kicked everyone out at 11pm. So much better in Vaughan, they lock their doors at closing time but they don't kick you out if you are in the dining room. They start their closing and give the customers time to finish up. I did not like anything about this Brampton location. Not the service, the atmosphere because of the staff attitude was bad and they got our order wrong. Not going back there.
Atmosphere: 1
Food: 2
Service: 1
Nisha Sharma
Horrible iced coffee
Atmosphere: 3
Food: 1
Service: 2
Chanpreet Kaur
I visited this Tim Hortons location just 20 minutes ago and had a frustrating experience. I was in a rush to catch a bus for work, but the staff at the counter were too busy chatting. After finally getting my medium steep tea (triple triple), I was still waiting for my onion and parmesan spinwheel, which caused me to miss my bus. It should have been a quick order since it just needed to be heated up.
I went to the restroom, thinking my order would be ready by the time I got back, but to my surprise, they had picked up my drink as well! I didn’t have time to argue, so I left without the rest of my order.
I rarely leave bad reviews, especially since I work in the food industry myself, but this level of service was unacceptable. Very disappointing.
Atmosphere: 1
Service: 1
rushikesh khilare
Absolutely disastrous you will never get anything correct here.🤮
Every time food is burnt. Service is very slow
Atmosphere: 2
Food: 2
Service: 2
This located has greatly improved after its renovation. The place is well maintained and kept clean. Staff is friendly but the dine in service is usually a little slow. Prefer to drive thru which is usually quicker.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Donuts
Not sure how these guys make coffee.
Atmosphere: 3
Food: 1
Service: 2
Staff lacks training.
Atmosphere: 1
Food: 1
Service: 3
I was given a chili bowl with buns. Unfortunately, the lady gave me hard butter for my buns. She argued with me that I have to take it and there is nothing she can do about it. I’m very disappointed with this attitude because I had no problem before with getting soft butter so I could butter my bread.
Atmosphere: 1
Food: 5
Service: 1
Friendly staff, they re good
Could work on showing more hospitality. Some staff are really professional some tend to not at all.
Vegetarian options: Lil bit of options
Kid-friendliness: Kid friendly place
Wheelchair accessibility: Not sure
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts
Drive thru service is ehni fuddu. Can’t compare
Food: 1
Service: 1
This Tim's location is a trainwreck for drive-thru. It's the only spot where I'm told to sit at the speaker forever while they try to work some messed-up timing game—like they think they're fooling me. But no, they’re just wasting my time. Every. Single. Time.
Today? Same nonsense. Ordered two iced caps, got the classic "wait a second" line. Five minutes later, I'm still stuck there, asking what the hold-up is. And they’re like, "Oh, I told you your order already, right?" Seriously? By then, my drinks were already at the window but not even mixed right because they rushed it.
Hey, here’s a tip, Tim’s: focus on quality and customer service. Stop worrying about whatever numbers you're trying to hit, 'cause you're just driving people away with this game.
Atmosphere: 1
Food: 3
Service: 1
I had a disappointing experience at this location due to poor customer service. The cashier had attitude and was rude, dismissive, and showed a clear lack of courtesy. Her attitude made me feel unwelcome and uncomfortable. Zero customer service.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Farmers Breakfast Wrap
Restaurantji Recommends
Awful just Awful need a book to explain how Awful 😖
Food: 1
Service: 1
The service here was horrible! The order was wrong and the employees looked like they didn't want to be there, with one of them on her phone instead of helping the other. Then they kicked everyone out at 11pm. So much better in Vaughan, they lock their doors at closing time but they don't kick you out if you are in the dining room. They start their closing and give the customers time to finish up. I did not like anything about this Brampton location. Not the service, the atmosphere because of the staff attitude was bad and they got our order wrong. Not going back there.
Atmosphere: 1
Food: 2
Service: 1
Horrible iced coffee
Atmosphere: 3
Food: 1
Service: 2
I visited this Tim Hortons location just 20 minutes ago and had a frustrating experience. I was in a rush to catch a bus for work, but the staff at the counter were too busy chatting. After finally getting my medium steep tea (triple triple), I was still waiting for my onion and parmesan spinwheel, which caused me to miss my bus. It should have been a quick order since it just needed to be heated up.
I went to the restroom, thinking my order would be ready by the time I got back, but to my surprise, they had picked up my drink as well! I didn’t have time to argue, so I left without the rest of my order.
I rarely leave bad reviews, especially since I work in the food industry myself, but this level of service was unacceptable. Very disappointing.
Atmosphere: 1
Service: 1
Absolutely disastrous you will never get anything correct here.🤮
Atmosphere: 1
Food: 1
Service: 1
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