Tim Hortons

Name: Tim Hortons
Address: 685 Remembrance Rd, Brampton, Ontario, L7A 3W3, Canada
Telephone: (365) 847-0606
Price range: $
Rating: 3.2

$ • Coffee Shops, Fast Food

Hours:
685 Remembrance Rd, Brampton
(365) 847-0606

Menu Order Online

About Tim Hortons

Tim Hortons offers improved customer service compared to other local locations. During a snowstorm, the staff kindly provided extra treats for a short wait, showing thoughtfulness. Despite some issues with a new trainee giving attitude and messing up orders, the service was generally good. A Large Mocha Iced Coffee was enjoyed, although the request for less ice seemed a bit off. Staff are encouraged to pay closer attention to customers' specific requests. Customers often praise the friendly and pleasant team, with some staff members being especially soft spoken and positive. Hygiene is reported as superb, and food is excellent. The staff, including the manager and colleagues, provide quick service and treat customers like friends. Many customers appreciate the welcoming atmosphere, and some mention special thanks to staff members who go out of their way to make customers feel appreciated. However, during the evening, service can be very slow, with frequent wrong orders and difficulty remembering whether a customer ordered small or large. Customers often experience long waits in the drive-thru line, especially during busy times.