Im actually disgusted at my recent experience in this location. I ordered a Daves single with a Caesar salad on the side instead of the fries. I got home and started eating, Im done 3/4 of my salad when at the bottom of the salad i notice a clump of something, i look closer and its A CLUMP OF HAIR. i immediately call the location and they told me to bring it back, which I did. upon arriving there i showed them and even they seemed disgusted. I told them i had to discard the rest of my meal as i wasn't sure if it was contaminated with whatever this was. They offered me a poutine i said okay sure, after handing me the poutine i asked them about the refund and they said i can either get the poutine or a refund, not both. I took the refund but I mean what a lovely concept right? you take back a NASTY food item that can potentially give you FOOD POISIONING and THATS WHAT THEY OFFER? luckily i snapped pictures of the salad because i will definitely be reaching out to customer service letting them know of my horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Lovish Sharma
i came here to order but nobody attended me i almost waited 5-10 minutes then i ordered online so awful service.
Atmosphere: 1
Food: 1
Service: 1
Shrishti Kumar
they gave me undercooked chicken nuggets, i didn't complexly realize untill the next day i'm getting the runs when i'm on the toilet
Atmosphere: 5
Food: 1
Service: 5
Bambi Ing
Un Patriotic!Do NOT order here! They would not accept military complimentary breakfast promotion. Even though the websight clearly said Canada 🇨🇦
Atmosphere: 1
Service: 1
Steve Design
Ordered a single no onions. Go a single with tomato only. Would have turned around and returned it but couldn’t.
Food: 1
Jashan Manghera
Very fine food but not as much variety as I’d like. They’re reliable, quick and professional. Also, I just wanted to say that you guys did not do the Krabby Patty justice. It’s your worst burger and while I didn’t expect you to get it perfect, this is a huge disappointment and a shameful attempt at one of the most revered dishes of all time. Mr. Krabs definitely scammed you guys…
Atmosphere: 3
Food: 4
Service: 4
Amrinder Brar
Worst fast food Wendy's location. Terrible service. Very rude staff and manager. They argue with the order and then offer nothing to help rectify the situation.
Atmosphere: 1
Food: 1
Service: 1
Param Singh
I understand why people are against hiring foreigners, no customer service and attitude! To think putting a few packets of hot sauce would be a simple task but not here. Even though the person who handed the bag said they forgot to add the hot sauce the girl working at the window chose to give me that bag while laughing and saying have a great day. Not getting hot sauce isn’t the end of the day but what’s upsetting is the lack of respect for the customer, her job and professionalism towards her job. It wasn’t even as if there were 5 cars behind mine, was only car there. Please hire someone with better work ethics.
Atmosphere: 2
Food: 3
Service: 1
Carla Morales ruiz
They don't give you not even one bag of ketchup and the food that they pack for you is all smashed. I was so excited for the krabby patty and it wasn't a very nice experience at all.
Atmosphere: 1
Food: 1
Service: 1
Tom Miguel
This resteraunt should be be reported to the food inspector for numerous violations pertaining to hygiene while handling food and the ack of an overall cleanliness. Service is horrible, under staffed. I had to wait 10min just to get the key to the public wash room. Do not eat here. You have been warned.
Worst customer services ever, I placed my mobile order prior before reaching the location I got told to wait in the front watching the drive thru line 4 cars pulled up ordered and got there food whiles we waited and still nothing almost 15 minutes waiting I had to walk in and inquire and nobody had my order even going just 3 women standing in the kitchen talking, then got mad when I asked for my order, this happened at 10am today Student visa’s are running out and thank god this was the worst service ever….update opened the order and this is how my wraps are wrapped….waste of time
Atmosphere: 1
Food: 1
Service: 1
Musically Sab
The food taste here is good and usually consistent, but sometimes they forget parts of your order and they look like they're having a party behind the counter so no wonder. Just make sure to check your order before you leave.
Atmosphere: 3
Food: 4
Service: 1
Rupali Balani
Worst experience this location is worst the staff is rude. The service is so slow and the store is always a mess so dirty.
Atmosphere: 1
Food: 2
Service: 1
David Oppong
Are you ready to be surprised, upset and unhappy then come to this Wendy's. This Wendy's never fails to make you wait for a simple order even if you order through the app you'll be waiting 10-15 minutes for your order. Not only that half the time what you ordered might not be there.
Tonight was the last time I was trying this spot. Not only did they not have lemonade but after waiting for 15 minutes I had uncooked fries, burnt fries, cold fries and good fries all in one container.
Years ago this was one of the best Wendy's in the city. But unless you're dying of hunger and don't mind getting the wrong item and potential food poisoning come here. The only reason why it's getting a 2 is the rare times everything is normal the food tastes like any other Wendy's but you'll always have to wait because the staff is in the back staring at their phones.
Atmosphere: 2
Food: 2
Service: 1
deepika deepu
Just bought egg muffins. Stale muffin stale eggs. Pathetic experience. Never gonna come back here. Shameful. It was our first experience in Canada eating such a stale breakfast from such well known place. Poorly managed.
Im actually disgusted at my recent experience in this location. I ordered a Daves single with a Caesar salad on the side instead of the fries. I got home and started eating, Im done 3/4 of my salad when at the bottom of the salad i notice a clump of something, i look closer and its A CLUMP OF HAIR. i immediately call the location and they told me to bring it back, which I did. upon arriving there i showed them and even they seemed disgusted. I told them i had to discard the rest of my meal as i wasn't sure if it was contaminated with whatever this was. They offered me a poutine i said okay sure, after handing me the poutine i asked them about the refund and they said i can either get the poutine or a refund, not both. I took the refund but I mean what a lovely concept right? you take back a NASTY food item that can potentially give you FOOD POISIONING and THATS WHAT THEY OFFER? luckily i snapped pictures of the salad because i will definitely be reaching out to customer service letting them know of my horrible experience.
Atmosphere: 1
Food: 1
Service: 1
i came here to order but nobody attended me i almost waited 5-10 minutes then i ordered online so awful service.
Atmosphere: 1
Food: 1
Service: 1
they gave me undercooked chicken nuggets, i didn't complexly realize untill the next day i'm getting the runs when i'm on the toilet
Atmosphere: 5
Food: 1
Service: 5
Un Patriotic!Do NOT order here! They would not accept military complimentary breakfast promotion. Even though the websight clearly said Canada 🇨🇦
Atmosphere: 1
Service: 1
Ordered a single no onions. Go a single with tomato only. Would have turned around and returned it but couldn’t.
Food: 1
Very fine food but not as much variety as I’d like. They’re reliable, quick and professional. Also, I just wanted to say that you guys did not do the Krabby Patty justice. It’s your worst burger and while I didn’t expect you to get it perfect, this is a huge disappointment and a shameful attempt at one of the most revered dishes of all time. Mr. Krabs definitely scammed you guys…
Atmosphere: 3
Food: 4
Service: 4
Worst fast food Wendy's location. Terrible service. Very rude staff and manager. They argue with the order and then offer nothing to help rectify the situation.
Atmosphere: 1
Food: 1
Service: 1
I understand why people are against hiring foreigners, no customer service and attitude! To think putting a few packets of hot sauce would be a simple task but not here. Even though the person who handed the bag said they forgot to add the hot sauce the girl working at the window chose to give me that bag while laughing and saying have a great day. Not getting hot sauce isn’t the end of the day but what’s upsetting is the lack of respect for the customer, her job and professionalism towards her job. It wasn’t even as if there were 5 cars behind mine, was only car there. Please hire someone with better work ethics.
Atmosphere: 2
Food: 3
Service: 1
They don't give you not even one bag of ketchup and the food that they pack for you is all smashed. I was so excited for the krabby patty and it wasn't a very nice experience at all.
Atmosphere: 1
Food: 1
Service: 1
This resteraunt should be be reported to the food inspector for numerous violations pertaining to hygiene while handling food and the ack of an overall cleanliness. Service is horrible, under staffed. I had to wait 10min just to get the key to the public wash room. Do not eat here. You have been warned.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst customer services ever, I placed my mobile order prior before reaching the location I got told to wait in the front watching the drive thru line 4 cars pulled up ordered and got there food whiles we waited and still nothing almost 15 minutes waiting I had to walk in and inquire and nobody had my order even going just 3 women standing in the kitchen talking, then got mad when I asked for my order, this happened at 10am today Student visa’s are running out and thank god this was the worst service ever….update opened the order and this is how my wraps are wrapped….waste of time
Atmosphere: 1
Food: 1
Service: 1
The food taste here is good and usually consistent, but sometimes they forget parts of your order and they look like they're having a party behind the counter so no wonder. Just make sure to check your order before you leave.
Atmosphere: 3
Food: 4
Service: 1
Worst experience this location is worst the staff is rude. The service is so slow and the store is always a mess so dirty.
Atmosphere: 1
Food: 2
Service: 1
Are you ready to be surprised, upset and unhappy then come to this Wendy's. This Wendy's never fails to make you wait for a simple order even if you order through the app you'll be waiting 10-15 minutes for your order. Not only that half the time what you ordered might not be there.
Tonight was the last time I was trying this spot. Not only did they not have lemonade but after waiting for 15 minutes I had uncooked fries, burnt fries, cold fries and good fries all in one container.
Years ago this was one of the best Wendy's in the city. But unless you're dying of hunger and don't mind getting the wrong item and potential food poisoning come here. The only reason why it's getting a 2 is the rare times everything is normal the food tastes like any other Wendy's but you'll always have to wait because the staff is in the back staring at their phones.
Atmosphere: 2
Food: 2
Service: 1
Just bought egg muffins. Stale muffin stale eggs. Pathetic experience. Never gonna come back here. Shameful. It was our first experience in Canada eating such a stale breakfast from such well known place. Poorly managed.
Atmosphere: 1
Food: 1
Service: 1
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