A&W Canada

Freshly prepared. Not common for fast food.

Atmosphere: 4

Food: 5

Service: 5

Got sick off their frozen root beer twice. First time maybe burger but the second only had the root beer and was sick all night. Maybe they don't clean the machine or something but never having a&w again, over priced food and the less expensive drink gets you sick.. No thanks

Atmosphere: 3

Food: 1

Service: 4

The food is always piping hot and fresh. I've never had an incorrect order from them, every employee is polite and knows how to do their job well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Russet Thick-Cut Fries

Excellent hotcakes and hash brown patty. No decaf coffee, but they allowed substitution of juice.

Parking: Few parking spots, and it is busy with traffic coming from the gas station, convenience store and A&W drive-thru.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Pancakes

I have fully impressed in good service and behavior

Atmosphere: 5

Food: 5

Service: 5

Good Burgers, could of had more condiments on the Burgers.
Fries very good.

Atmosphere: 4

Food: 4

Service: 5

Management is very poor; lacks customer service skills, decency as well as problem solving skills.

Absolutely incredible. Not bombastic, but not boring either, completely life changing.

Atmosphere: 5

Food: 5

Service: 5

I have recently rediscovered A&W.
It's been roughly 15 years since I used their restaurant.
I am very impressed with the flavors and quality of the items I have ordered!!
The most impressive note I would say in comparison to others is that they have seemed to master and perfect and solve the paper straw problem I didn't know I even had besides the fact of course that I was drinking from a paper straw in general which I dislike very much run on sentence!!;;))
A small diameter paper straw is enjoyable to drink through, as opposed to the usual large bore diameter that seems strange to me. Also they gave me a thin straw for my root beer and lo and behold a thick straw for my milkshake which is again so perfect given its viscosity differences!!
As a side note last but definitely not least, the young lady that served me at the window and on the speaker saved me money and was absolutely lovely to deal with and encourages me to feel appreciated and sure to return!!
Thank you!!:)

My husband and I went in drive though for 5 mins @9:40 am ish sept 6th . It was not busy. Ended up reversing out because there was 1 car not moving.
Hubby went inside to wait another 5 mins and was second in line. He was told it would be another 10 min wait to be served. He had not even ordered anything at that time . Obviously they were having problems. But person at the counter was exceptionally rude. Because of her attitude he said he wouldn’t be waiting.
We will not be going back to that location .
Just thought a manager might want to know ..

Service: 1

went here the other night around 11:00pm and the guy working the drive thru was wearing gloves , touching the screen to input orders and then going back and handling the food. We very clearly saw him do it multiple times while we were waiting at the window. We addressed this to him and he flat out LIED and said “no I change the gloves”. We told him we could clearly see through the window that he didnt. This is so disgusting!!!! Someone is going to get sick. This is NOT okay! We didn’t even want the food at this point and asked for a refund. Beware of who handles your food, always! Will never be returning.

Atmosphere: 1

Food: 1

Service: 1

Were a quick and easy service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Habanero Chicken Burger Combo, Sweet Potato Fries

Couldnt put less than one star

I place my orders through skip and about 2 or 3 times I've added extra bacon to my sausage and egger on an English muffin.
Most times they forget the bacon and yes I get refunded for it but this morning I made the same order an they forgot my bacon and my sandwich is on a bun not an English muffin.
Could you please tell your employee who's packing the skip orders to pay more attention cause if that happens again I'll order from somewhere else.

Thanks

Atmosphere: 3

Food: 2

Service: 3

Employees go above and beyond to make sure customers are satisfied… Very pleased with my experience

Atmosphere: 5

Food: 4

Service: 5