I came in to pick up a snack, a side of the delicious, sweet potato wedges, which are an add-on for some meals and an ingredient in other items. I’ve had them as a side before, and know that they exist (unless they are sold out). I waited for a few minutes, and the person behind the counter saw that I was there, didn’t acknowledge me, or say anything, not even hold on a second we’re busy. The restaurant was not packed, but nevertheless, I waited. It looked like they were in a very bad mood, and after a few minutes, I politely said hi, with a smile on my face. They rolled their eyes and put down what was in their hand and in what could be described as an“I’m over it” voice said “what can I get you?” I asked if they were OK. And they just repeated “what can I get you”. I was wondering if something was wrong because this person was clearly very upset/angry or maybe stressed. They called someone from the back to come and help, after telling me they don’t do that order. and they said “we don’t do that. We do Bowles and things”. The person who came up to help me said the same thing, but that it was an add-on and I said that was fine, no problem. Neither asked if I wanted anything else, but acted like the request was ridiculous and annoying; the hostile/unpleasant vibe made me opt to forget ordering it all and just leave. I’ve worked in the service industry and, of course we all have bad days, but when I encounter experiences like this it brings to mind: customers aren’t interrupting your job, they are your job. I wasn’t rude or impatient. I checked to see how the staff were doing because it seemed like something was off. I don’t go to a restaurant to be treated like this.
Atmosphere: 2
Food: 5
Service: 1
Kiara Chirka-Wilson
Such a peaceful environment with kind people behind the counter and delicious food especially for vegans or people who just want to have a healthy lunch
Atmosphere: 5
Food: 5
Service: 5
luvaneezer
Visiting Brantford and delighted to find this oasis of healthy beautiful food. Chocolate banana smoothies with vegan protein added, Greek salad, Seeker Bowl. Highly recommend.
Would give this place Five Stars!!
Coraline Brennan
Don't bother...
Food: 1
Service: 1
Kip Dynamite
Nice vegan options but not sure why they still serve meat and dairy.
Atmosphere: 5
Food: 3
Service: 5
Diana D
Excellent thank you, delicious and nutritious. Happy to find this little place
Atmosphere: 5
Food: 5
Service: 5
Willis - Vicky Diab
My sister was visiting and ordered an item with chicken, which she paid for. She picked it up and the meal didn't have chicken. She called to explain the situation, had to explain it to two different people, was told the manager was going to call her back. And nobody called her back on it. Very poor customer service. Two stars for decent food but I'd go elsewhere that has capable employees.
George Fleas
This place is the only place in the city that offers quality ingredients! Organic virgin olive oil/organic coconut oil is unheard of in the resturant industry, if you know much about oil and the refining process, even an olive oil that is not 'extra virgin' uses chemical solvents like hexane to process. I called freshii, I called pita pit, I called Sociable, Kelseys, Fume, From Scratch, None use decent oils, most Vegi or canola. this is just one or the reasons, I prefer Healthyrabbit.
Leigha Fair
Amazing food! Service isn’t amazing but their menu definitely makes up for it.
Atmosphere: 5
Food: 5
Service: 3
Lynne Mack
Food was excellent. Place was empty at 2pm. Except a kid playing with the wall clocks mother preoccupied with her phone.
We ordered so many times before but today would be the last doe to customer service and their tendency to rob people without providing what they charge for. We were charged for bag and cutlery which was denied and we never received. When called back supervisor was rude, denied providing name and girls' name on the receipt she said not working there,they are just using her name. They also charge for container for dressing but never offered other options. I am not sure if they intend to provide food in hand or what???? Freshii is way better and cheaper and at least we don't have to deal with rude employees just like yours.
A Patel
Food is good. My Go to place since over 3 years. This time got disappointed as they charge me for the things they didn't give me. When I call, the person said she apologized, but nothing she can do. So she handover the call to supervisor, and supervisor doesn't know how to talk to the customer. She denied giving me her name. So I said I have the name of the server on the receipt- Aliyah. Supervisor said, there is No person with such name. In that case, you are misusing someone's name without authorization. When I said now it's my last time, Supervisor said, she doesn't care if I don't go there again. This kind of employee ruin the business. Owner, be aware what's happening in the store.
Julia Kollek Creative Services
The food is fresh, delicious & reasonably priced. Lots of gluten free options for those who need. Will go back for sure!
Virginia Hutchinson
Excellent, fresh, super-tasty!
Kalpesh Sharma
Hearty, and healthy food and quick bites Calm and soothing ambience
I came in to pick up a snack, a side of the delicious, sweet potato wedges, which are an add-on for some meals and an ingredient in other items. I’ve had them as a side before, and know that they exist (unless they are sold out). I waited for a few minutes, and the person behind the counter saw that I was there, didn’t acknowledge me, or say anything, not even hold on a second we’re busy. The restaurant was not packed, but nevertheless, I waited. It looked like they were in a very bad mood, and after a few minutes, I politely said hi, with a smile on my face. They rolled their eyes and put down what was in their hand and in what could be described as an“I’m over it” voice said “what can I get you?”
I asked if they were OK. And they just repeated “what can I get you”. I was wondering if something was wrong because this person was clearly very upset/angry or maybe stressed. They called someone from the back to come and help, after telling me they don’t do that order. and they said “we don’t do that. We do Bowles and things”. The person who came up to help me said the same thing, but that it was an add-on and I said that was fine, no problem. Neither asked if I wanted anything else, but acted like the request was ridiculous and annoying; the hostile/unpleasant vibe made me opt to forget ordering it all and just leave. I’ve worked in the service industry and, of course we all have bad days, but when I encounter experiences like this it brings to mind: customers aren’t interrupting your job, they are your job. I wasn’t rude or impatient. I checked to see how the staff were doing because it seemed like something was off. I don’t go to a restaurant to be treated like this.
Atmosphere: 2
Food: 5
Service: 1
Such a peaceful environment with kind people behind the counter and delicious food especially for vegans or people who just want to have a healthy lunch
Atmosphere: 5
Food: 5
Service: 5
Visiting Brantford and delighted to find this oasis of healthy beautiful food. Chocolate banana smoothies with vegan protein added, Greek salad, Seeker Bowl. Highly recommend. Would give this place Five Stars!!
Don't bother...
Food: 1
Service: 1
Nice vegan options but not sure why they still serve meat and dairy.
Atmosphere: 5
Food: 3
Service: 5
Excellent thank you, delicious and nutritious. Happy to find this little place
Atmosphere: 5
Food: 5
Service: 5
My sister was visiting and ordered an item with chicken, which she paid for. She picked it up and the meal didn't have chicken. She called to explain the situation, had to explain it to two different people, was told the manager was going to call her back. And nobody called her back on it. Very poor customer service. Two stars for decent food but I'd go elsewhere that has capable employees.
This place is the only place in the city that offers quality ingredients! Organic virgin olive oil/organic coconut oil is unheard of in the resturant industry, if you know much about oil and the refining process, even an olive oil that is not 'extra virgin' uses chemical solvents like hexane to process. I called freshii, I called pita pit, I called Sociable, Kelseys, Fume, From Scratch, None use decent oils, most Vegi or canola. this is just one or the reasons, I prefer Healthyrabbit.
Amazing food! Service isn’t amazing but their menu definitely makes up for it.
Atmosphere: 5
Food: 5
Service: 3
Food was excellent. Place was empty at 2pm. Except a kid playing with the wall clocks mother preoccupied with her phone.
Restaurantji Recommends
We ordered so many times before but today would be the last doe to customer service and their tendency to rob people without providing what they charge for. We were charged for bag and cutlery which was denied and we never received. When called back supervisor was rude, denied providing name and girls' name on the receipt she said not working there,they are just using her name. They also charge for container for dressing but never offered other options. I am not sure if they intend to provide food in hand or what???? Freshii is way better and cheaper and at least we don't have to deal with rude employees just like yours.
Food is good. My Go to place since over 3 years. This time got disappointed as they charge me for the things they didn't give me. When I call, the person said she apologized, but nothing she can do. So she handover the call to supervisor, and supervisor doesn't know how to talk to the customer. She denied giving me her name. So I said I have the name of the server on the receipt- Aliyah. Supervisor said, there is No person with such name. In that case, you are misusing someone's name without authorization. When I said now it's my last time, Supervisor said, she doesn't care if I don't go there again. This kind of employee ruin the business. Owner, be aware what's happening in the store.
The food is fresh, delicious & reasonably priced. Lots of gluten free options for those who need. Will go back for sure!
Excellent, fresh, super-tasty!
Hearty, and healthy food and quick bites
Calm and soothing ambience
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