Mary Brown's is 100% better then KFC. The atmosphere, service and food is unbelievably superior to other chicken chains.
Atmosphere: 5
Food: 5
Service: 5
Shane Crewson
I decided to try this location. I found the food was ok but over priced for what we recieved. I think there are better food options for less money in town.
Atmosphere: 2
Food: 3
Service: 3
Abid Sulfiker
Tried Mary Brown’s and really enjoyed it! The fried chicken was crispy and tasty, and the Big Mary Buffalo sandwich had a great kick. The taters were the highlight, perfectly seasoned and crunchy. Staff were nice and friendly, making the experience even better. Definitely worth a visit!
Atmosphere: 5
Food: 5
Service: 5
veeran ramnarine
I came in tonight and ordered a 9 piece meal half spicy with macaroni salad and wedges. Just wanted to say it was delicious and worth the money. Thank you to the staff for giving us hot, fresh chicken.
Atmosphere: 5
Food: 5
Service: 5
David Brown
Chicken was too salty.
Atmosphere: 3
Food: 3
Service: 3
Kevin Thompson
Ordered a 3 piece crispy chicken . So disappointed with the size of the pieces I received . They knew they were small because they gave me another small piece with the order . I drove all the way home and said this can't happen and drove all the way back due to paying $20.00 for this ridiculous 3 price . The girl at the cash register was very sympathetic To me even though I was alttle upset . She gave me 3 extra pieces at no cost . I asked her why they are so small and said that they are the new size . Im guessing because of the tarrifs put on us by Donald Duck Trump . Since the chicken pieces are so small now I will not return to Mary Browns . The service was great but food not so great due to the quantity you get for $20.00
Atmosphere: 4
Food: 1
Service: 5
Ken Fisher
Went to amary Browns today, it has been a long time coming. Ordered a Mary Brown Chicken on a bun. The last time i had a chicken sandwich was at KFC, there was a tiny bit of chicken, mostly batter, but this one today was fantastic, thick piece of chicken, a great batter, and the wedge fries were amazing, service was great.
Atmosphere: 5
Food: 5
Service: 5
nandini gaba
Wait time is crazy but love the chicken twists
Atmosphere: 4
Food: 5
Service: 3
Stephen
Great service and best food.
Atmosphere: 5
Food: 5
Service: 5
Chantel Trudelle
Best Mary Browns I have ever been to! The staff is absolutely outstanding! Food is always hot and fresh and the location is very convenient.
Staff is rude and slow. I’ve been disappointed the last couple of times and I won’t be returning. Don’t work in the food service industry if you have trouble being kind to customers.
Atmosphere: 1
Food: 5
Service: 1
Tom Holloway
The best staff and service I have had in long time from Mary Browns chain. Front counter lady very polite and professional
Atmosphere: 5
Food: 5
Service: 5
Karan Thakkar
I've been a regular at this place for a while, but my last visit on Sunday was extremely disappointing.
I arrived close to closing time — unknowingly — and while they still accepted my order (which I appreciated), the chicken was handed to me in under 2 minutes. That’s simply not possible if it was freshly cooked. It was lukewarm, rubbery, and tasted like it had been sitting out for hours.
This raised serious concerns about food safety. Serving old or improperly heated chicken isn’t just bad service — it’s a health risk. I expected better from a place I’ve supported regularly.
Unfortunately, this experience has made me lose trust, and I won’t be returning anytime soon.
John Gerrard
Can't say enough good about my experience at the Mary Brown's restaurant in Brantford. Friendly staff and the food was ready quickly with ample portions. Well done, Mary Brown's!
Justin Egli
Been here twice and both times it’s been gross, and not even because of the food.
First time we visit, they must have had some kind of sewer back up and the whole restaurant smelt like sewage. Just nasty.
Second time we visit, the air conditioner isn’t working and it’s 82° inside according to the thermostat. Could fry chicken on the tables it was so hot in there. Zero air circulation.
If the restaurant is fine with operating with major issues like is, I can’t imagine what minor ones are overlooked on a regular basis.
Mary Brown's is 100% better then KFC. The atmosphere, service and food is unbelievably superior to other chicken chains.
Atmosphere: 5
Food: 5
Service: 5
I decided to try this location. I found the food was ok but over priced for what we recieved. I think there are better food options for less money in town.
Atmosphere: 2
Food: 3
Service: 3
Tried Mary Brown’s and really enjoyed it! The fried chicken was crispy and tasty, and the Big Mary Buffalo sandwich had a great kick. The taters were the highlight, perfectly seasoned and crunchy. Staff were nice and friendly, making the experience even better. Definitely worth a visit!
Atmosphere: 5
Food: 5
Service: 5
I came in tonight and ordered a 9 piece meal half spicy with macaroni salad and wedges. Just wanted to say it was delicious and worth the money. Thank you to the staff for giving us hot, fresh chicken.
Atmosphere: 5
Food: 5
Service: 5
Chicken was too salty.
Atmosphere: 3
Food: 3
Service: 3
Ordered a 3 piece crispy chicken . So disappointed with the size of the pieces I received . They knew they were small because they gave me another small piece with the order . I drove all the way home and said this can't happen and drove all the way back due to paying $20.00 for this ridiculous 3 price .
The girl at the cash register was very sympathetic
To me even though I was alttle upset . She gave me 3 extra pieces at no cost .
I asked her why they are so small and said that they are the new size . Im guessing because of the tarrifs put on us by Donald Duck Trump .
Since the chicken pieces are so small now I will not return to Mary Browns .
The service was great but food not so great due to the quantity you get for $20.00
Atmosphere: 4
Food: 1
Service: 5
Went to amary Browns today, it has been a long time coming.
Ordered a Mary Brown Chicken on a bun.
The last time i had a chicken sandwich was at KFC, there was a tiny bit of chicken, mostly batter, but this one today was fantastic, thick piece of chicken, a great batter, and the wedge fries were amazing, service was great.
Atmosphere: 5
Food: 5
Service: 5
Wait time is crazy but love the chicken twists
Atmosphere: 4
Food: 5
Service: 3
Great service and best food.
Atmosphere: 5
Food: 5
Service: 5
Best Mary Browns I have ever been to! The staff is absolutely outstanding! Food is always hot and fresh and the location is very convenient.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff is rude and slow. I’ve been disappointed the last couple of times and I won’t be returning. Don’t work in the food service industry if you have trouble being kind to customers.
Atmosphere: 1
Food: 5
Service: 1
The best staff and service I have had in long time from Mary Browns chain. Front counter lady very polite and professional
Atmosphere: 5
Food: 5
Service: 5
I've been a regular at this place for a while, but my last visit on Sunday was extremely disappointing.
I arrived close to closing time — unknowingly — and while they still accepted my order (which I appreciated), the chicken was handed to me in under 2 minutes. That’s simply not possible if it was freshly cooked. It was lukewarm, rubbery, and tasted like it had been sitting out for hours.
This raised serious concerns about food safety. Serving old or improperly heated chicken isn’t just bad service — it’s a health risk. I expected better from a place I’ve supported regularly.
Unfortunately, this experience has made me lose trust, and I won’t be returning anytime soon.
Can't say enough good about my experience at the Mary Brown's restaurant in Brantford. Friendly staff and the food was ready quickly with ample portions.
Well done, Mary Brown's!
Been here twice and both times it’s been gross, and not even because of the food.
First time we visit, they must have had some kind of sewer back up and the whole restaurant smelt like sewage. Just nasty.
Second time we visit, the air conditioner isn’t working and it’s 82° inside according to the thermostat. Could fry chicken on the tables it was so hot in there. Zero air circulation.
If the restaurant is fine with operating with major issues like is, I can’t imagine what minor ones are overlooked on a regular basis.
Do better.
Loading...