McDonald's

440 Colborne St W Unit 1, Brantford
(519) 759-2552

Recent Reviews

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Robel Haile

Poor customer service

Atmosphere: 2

Food: 1

Service: 1

Leanne Vellenga

This company definitely needs to either retrain their employees how to read cuz clearly they can't read Uber eats orders properly. Wrong item and a missing item all in one order.

Atmosphere: 1

Food: 1

Service: 1

Justin Case

Stopped on the way to the lake for the grandkids... 4 breakfast sandwiches 2 coffees 2 milk $54.00 !! Slider sized sandwiches, sub standard coffees and small milks. I'm so done with this garbage franchise, NEVER AGAIN.

Atmosphere: 3

Food: 1

Service: 4

Ryan Jamieson

They never get the orders right.

Atmosphere: 2

Food: 2

Service: 2

ABHIRAM Abhi

Great servers and drive through employees.

Atmosphere: 5

Food: 5

Service: 5

bableen kaur

I went there last month. Nobody took my order, waited there 15 min.

Atmosphere: 1

Food: 1

Service: 1

Biggy Shmiggy

Not 24hr drive-thru! 4 straight times, I've come here at night for food and everytime... our system is updating. 1am Tuesday, 4am Friday, 2am Saturday... does not matter. Don't bother going till 730am when the night staff are done.

r c

The service here is very friendly and the food came out quickly and correctly. Our chicken Pattie’s and nuggets were either dry or old so not the best.

My biggest problem with this location is this dirty it is. It’s always a mess. I stopped by this afternoon with my family and there wasn’t much of a lunch rush so I was surprised that no employee came out to clean the eating area. There was food everywhere and the drink station was really gross. The grossest thing was the ketchup dispenser. Not sure if I’m crazy but one of them was so clogged and you could tell the old ketchup in there was getting moldy. You could see the white mold growing in the clear plastic tube of the dispenser.

It is difficult because with a play centre it’s messier then other McDonald’s, with parents and children leaving their half eaten food on tables and floors but it’s unfortunate for everyone else who’s trying to have a clean and sanitary eating experience.

I hope to see improvements of cleanliness in the future.

Sukhdeep Sandhu

My husband placed the mobile order for poutine and when he went to pick the order , the guy asked is it your order or you need bag for Uber?
He shared the incident with me but didn’t say anything at the moment . But I could nt’ stop to write the review as it is kind of a racist comment by judging someone from the looks and having pre notion about the job.
I request management to provide proper training to the staff if this was unintentional.

Poonam Negi

The people working there doesn’t know how to talk to uberdrivers.
Order is ready but not giving to uber driver. Because they are teenagers who are working nd talking all the time

Jasveer Sidhu

At 3 AM after my night shift, I visited McDonald's to order a junior chicken and medium fries. Given the late hour, I politely requested fresh food. As a former McDonald's employee of 7 years, I'm familiar with food preparation times and quality standards. While my order was ready in just2- 3 minutes, the fries appeared to have been reheated rather than freshly prepared because in no way you can get fresh fries and burger made and deliver to second window in that time frame. It was very poor quality of the fries and junior chicken especially when I had specifically requested fresh food.

Food: 1

Pinnacle. Pro

Meh. Much room for improvement

Atmosphere: 2

Food: 2

Service: 2

Sherwin Whyte

Always good service and kind people

Atmosphere: 3

Food: 3

Service: 4

Paul Fraser

3 words; Avoid. Avoid. Avoid. God awful service, disgusting food.. Brown lettuce, food was cold. Absolutely disgusting. Don't waste your time or your money. Avoid this location at all cost. This place isn't reviewed badly for no reason. By definition it's a dump.

Atmosphere: 1

Food: 1

Service: 1

Kritika Chetan

Always had the best experience at this location. Recently did my toddler’s birthday party and everyone was great! Special thanks to Emily, Breece (not sure if I am saying it correctly)

Atmosphere: 5

Food: 5

Service: 5

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