Mr.Sub
80 Colborne St W #78, Brantford
(519) 304-1699
Recent Reviews
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Extremely welcoming and courteous staff!! The quality of subs is very nice and fresh!!
Atmosphere: 5
Food: 5
Service: 5
One of my fav locations for sub. Recently visited there and it’s my fav place now. Staff here is very friendly nd welcoming…. Must visit❤️ . Felt really happy to see our community serving people with that happiness nd kindness
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: S Tex-Mex Black Bean Combo
Visited this location today, the staff were extremely friendly, attentive and helpful. The sub they made was really delicious and well done, as compared to all other locations in town. Thanks for the great service. Will surely visit again soon.
Atmosphere: 5
Food: 5
Service: 5
Store open but staff was missing…not sure how you expect to run a business when your customers can’t purchase anything during operating hours…
Atmosphere: 1
Food: 1
Service: 1
The absolute last time i order from here.
I'm a usual customer but recently they've decided to wait 30 mins to cancel my order, or cancel it as the driver is on the way, or call me 3 different times to tell me 3 separate items have run out, wait 10 mins to accept an order, its just a huge inconvenience and a waste of my time.
If you're not open and prepared at 9am change your hours of operation for all of our sakes.
Atmosphere: 1
Food: 1
Service: 1
I had the Spicy Breaded Chicken here on Monday at 10:30 AM, and it was absolutely amazing. The flavors were fantastic, and the portion was incredibly filling. The cheese bread was out of this world! This place will definitely be my go-to from now on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Southwest Thai Chicken Wrap Combo, Meatball Sub, Pizza Sub, Spicy Breaded Chicken Sub Combo, Pizza Sub Combo, Assorted Sub, Chips
I did attend this location Saturday October 26 at about 8 pm Unfortunately this location has “new” management that does not have the same Canadian values that I have come to expect with this brand, my gf ordered a Turkey sub and it had Three pieces of meat on it? It looks nothing like the picture and this is not a proper sandwich! and Sparse toppings on all sandwiches that were ordered… I had a pizza sub and the cheese was not melted it was served as a cold sub..then I ordered a coffee and a cinnamon twist donut the donut was stale and rock hard when my gf asked for a bill of sale we got attitude and were given the wrong bill lol. the dog wouldn’t even eat the donut lol, that’s how you know your food is bad when the dog says no thanks lol. I have been a regular costumer at this location for some time now as I am local and now I will NEVER return… your cheap attitude has driven at least two costumers away I won’t stop for gas coffee or subs. Greed is not a good trait to have and this experience tells me not to support businesses that are run by new comers because it seems to be the theme at all of these types of businesses.
Atmosphere: 1
Food: 1
Service: 1
I am so disappointed. I love Mr. Sub and would choose to go here over Subway any day. Except as of late. I frequent this location often as I live on the West side. The last couple of visits I have noticed how cheap they are becoming with topping and as of last visit, the meat. I ordered a 12 foot Turkey sub. Price was $10.79. After the lady finished with my toppings she placed 3 pieces of Turkey and started to wrap it up. I expressed that I ordered a footlong and needed more Turkey. She added some. I also ordered an assorted and got 9 pieces of cold cuts. When I got to the register I noticed I was charged .60 per piece of meat added. Totaling 6 additional meats. I know I sound like a Karen, my intention is not that. I’m just disappointed. Cutting corners at the expense of the customer. Unfortunately that extra $5.00 they charged me for, lost them thousands of dollar's as I will never support this business again. It does look to be under new ownership and it’s clear they are looking for profit and not longevity with their customer base. Sadly, it seems that this once Canadian company is no longer providing Canadian standards.
This picture is of the “double meat” sub I paid over $16.00 for. I should have listened to my bf and went to Palace Submarine on Colborne.
Atmosphere: 3
Food: 2
Service: 3
Nice place to get fresh subs..❤️ great veggie options as well.
Atmosphere: 5
Food: 5
Service: 5
Nice place , cleaned , and good staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There service is very good and quality of the subs are too good. Their quantity is also very good.
Atmosphere: 5
Food: 5
Service: 5
Would give 0 stats if could. Worst customer experience I've ever experienced. Won't toast your sub after being cut but they don't ask you if u want it cut. Was told if I don't like it don't come there. Soo rude won't be back.
Atmosphere: 1
Food: 3
Service: 1
Food is good, unfortunately the service was horrible,
Went to get my son a sub, we waited like 10 mins before realizing you have to ring a bell, then after the bell like another two mins, then the lady came out and folded a towel moved some stuff around, did a few things then as walking away asked what do you want.. I said a kids meal please, she then turned around filled a cup with water then walked to the back, we waited another minute.. then walked out, unfortunately lost my service that day and an unhappy little child.
I got a sub here yesterday and ended up with food poisoning.
Atmosphere: 1
Food: 1
Service: 1
The food is always great as most Mr subs are. The staff here all seem to be always learning so it takes awhile for food. The customer service is hard as there is communication
Atmosphere: 1
Food: 4
Service: 2
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