Sharon is amazing!! She did such a great job with service and is such a jovial happy person. Will definitely be back and the shrimp your way garlic parm shrimps, island coconut shrimp, grilled shrimp, shrimp linguine we all delicious. And who can forget the biscuits
Extremely disappointing experience at Red Lobster! My wife and I ordered fish and bottomless shrimp, and when we shared a few bites, the supervisor, Nandita, abruptly told us that sharing was not allowed and refused to serve us more. Despite clarifying that we only tasted a few shrimp, her attitude remained dismissive and rude. When I mentioned writing a negative review, she responded with a nonchalant "go ahead," as if they didn't care. This was our first and last visit to Red Lobster due to the unacceptable behavior of the staff. @Team Red Lobster, your staff urgently needs training in customer service and ethics.
Atmosphere: 2
Food: 3
Service: 1
Arsalan Elahi
Tonight, my family had the worst experience at the Brantford Red Lobster location. As frequent customers, we've always enjoyed our visits, but this incident will likely be our last. We ordered the all-you-can-eat shrimp meals, along with other dishes for our family members. However, after our first refill, we were denied further service by Supervisor Nandita, who wrongly assumed we were sharing the shrimp amongst ourselves. Despite explaining that my sister had only tried one or two shrimps, Nandita refused to listen and denied us another refill. We left our food right there and then, paid the check and left.This was the worst experience of my life, and I'm shocked that someone with her poor management skills is overseeing a prominent franchise like Red Lobster.
Service: 1
Omogbolahan Okunuga
The place is very nice. It's a home for all kinds of seafoodParking: Parking space is marked.Kid-friendliness: It's conducive for kidsWheelchair accessibility: Consideration for wheelchair accessibility
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Housemade Crab Cake, Yucatán Shrimp Dragon Broccoli Petite Red
Amit Saini
Slow service and discourteous. Manager is on a power trip. Requested cracking of crabs for my 6 year old. Mgr told us to do it ourselves. We advised that this is something other red lobsters do but was unwilling to accommodate. The waitress was rude to us as well. Would not recommend this place ever. Not kidding friendly.
Atmosphere: 2
Food: 3
Service: 1
Darleen Hughes
Best location!I get steaks here all the time and you can tell they clean their grills very well which I appreciate.Had a great male server, very attentive and the extra biscuits to take home were such a nice touch. As someone who enjoys wine I was so very pleasantly surprised to see Tom Gore on the menu. One of my favourite wines and made dinner even more enjoyable. Overall a great restaurant, highly recommend this location
Atmosphere: 5
Food: 5
Service: 5
James Newport
Ordered the fish n chips. Finished half of a piece of fish before realizing it was translucent in color. Was violently ill the following 2 days.
Atmosphere: 4
Food: 1
Service: 4
Rachel Dell
All of us had an amazing meal!! Our waiter Dave was the best!!
We came for lobster fest.... food was fantastic and our server Dave was amazing!!!! Thank you ? Saturday March 9, 2024 5:30
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Biscuits
Helen Ferro
The older gentleman was are waiter very kind. Noticed that no one was coming over to take our order. Was thinking better leave. He Apologized and got us a small tray of Frozen shrimp with hot Sauce and Marinara. Said it was on the house. Was happy to see he valued us staying. Great meals. Just unreal the costs for the big meals. Check online first before coming in for deals. Or call and ask what the deal of the day is...
Really great service. We were seated right away, food came out fast and delicious.Really upset with head office! And I hope they read this!! With the menu change and removing the Lobster Bisque soup. Why?!?! This was a staple menu item which brings alot of people into the restaurant. Very upsetting ?
Atmosphere: 5
Food: 5
Service: 5
L S
I had tilapia that was very good, mashed potatoes with crab sauce was very salty. Scallops with bacon was very good. Waitress was very nice and polite.
Sharon is amazing!! She did such a great job with service and is such a jovial happy person. Will definitely be back and the shrimp your way garlic parm shrimps, island coconut shrimp, grilled shrimp, shrimp linguine we all delicious. And who can forget the biscuits
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Butter Biscuits, Island Jumbo Coconut Shrimp, Shrimp Linguini Alfredo
Extremely disappointing experience at Red Lobster! My wife and I ordered fish and bottomless shrimp, and when we shared a few bites, the supervisor, Nandita, abruptly told us that sharing was not allowed and refused to serve us more. Despite clarifying that we only tasted a few shrimp, her attitude remained dismissive and rude. When I mentioned writing a negative review, she responded with a nonchalant "go ahead," as if they didn't care. This was our first and last visit to Red Lobster due to the unacceptable behavior of the staff. @Team Red Lobster, your staff urgently needs training in customer service and ethics.
Atmosphere: 2
Food: 3
Service: 1
Tonight, my family had the worst experience at the Brantford Red Lobster location. As frequent customers, we've always enjoyed our visits, but this incident will likely be our last. We ordered the all-you-can-eat shrimp meals, along with other dishes for our family members. However, after our first refill, we were denied further service by Supervisor Nandita, who wrongly assumed we were sharing the shrimp amongst ourselves. Despite explaining that my sister had only tried one or two shrimps, Nandita refused to listen and denied us another refill. We left our food right there and then, paid the check and left.This was the worst experience of my life, and I'm shocked that someone with her poor management skills is overseeing a prominent franchise like Red Lobster.
Service: 1
The place is very nice. It's a home for all kinds of seafoodParking: Parking space is marked.Kid-friendliness: It's conducive for kidsWheelchair accessibility: Consideration for wheelchair accessibility
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Housemade Crab Cake, Yucatán Shrimp Dragon Broccoli Petite Red
Slow service and discourteous. Manager is on a power trip. Requested cracking of crabs for my 6 year old. Mgr told us to do it ourselves. We advised that this is something other red lobsters do but was unwilling to accommodate. The waitress was rude to us as well. Would not recommend this place ever. Not kidding friendly.
Atmosphere: 2
Food: 3
Service: 1
Best location!I get steaks here all the time and you can tell they clean their grills very well which I appreciate.Had a great male server, very attentive and the extra biscuits to take home were such a nice touch. As someone who enjoys wine I was so very pleasantly surprised to see Tom Gore on the menu. One of my favourite wines and made dinner even more enjoyable. Overall a great restaurant, highly recommend this location
Atmosphere: 5
Food: 5
Service: 5
Ordered the fish n chips. Finished half of a piece of fish before realizing it was translucent in color. Was violently ill the following 2 days.
Atmosphere: 4
Food: 1
Service: 4
All of us had an amazing meal!! Our waiter Dave was the best!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Butter Biscuits, Island Jumbo Coconut Shrimp, Shrimp Linguini Alfredo
Food was great, but the booths are a little small for 4 people.
Atmosphere: 4
Food: 5
Service: 4
The staff are amazing!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We came for lobster fest.... food was fantastic and our server Dave was amazing!!!! Thank you ? Saturday March 9, 2024 5:30
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Biscuits
The older gentleman was are waiter very kind. Noticed that no one was coming over to take our order. Was thinking better leave. He Apologized and got us a small tray of Frozen shrimp with hot Sauce and Marinara. Said it was on the house. Was happy to see he valued us staying. Great meals. Just unreal the costs for the big meals. Check online first before coming in for deals. Or call and ask what the deal of the day is...
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Butter Biscuits, Salmon New Orleans Full, Crispy Brussels Sprouts
Really great service. We were seated right away, food came out fast and delicious.Really upset with head office! And I hope they read this!! With the menu change and removing the Lobster Bisque soup. Why?!?! This was a staple menu item which brings alot of people into the restaurant. Very upsetting ?
Atmosphere: 5
Food: 5
Service: 5
I had tilapia that was very good, mashed potatoes with crab sauce was very salty. Scallops with bacon was very good. Waitress was very nice and polite.
Atmosphere: 5
Food: 4
Service: 5
Love Red Lobster