One of the best poutines in town! Especially love the smoked meat poutine!
linda lyttle
I would not give this place ANY stars at all. The whole experience was horrible. We ordered from the menu that was posted...buffalo poutine and an order of fish and chips. The girl asked how many pieces...we said 2 referring to fish pieces and then she asked small or large french fries...we said large ..and she said 2 then. We received the poutine no problem...however she came with 2 very small containers of French fries (which were not fresh cut fries as advertised. They charged us over $35.00 plus tip. I asked where the fish was and she looked at me like I was crazy and said we have NO fish. I showed her the menu and she still said No fish. Why then was I charged over $18.00 for 2 small trays of dry overdone fries? We requested our money back and received it for everything except the poutine. Very poor service and not very satisfactory experience at all. Will NEVER return to this place again.
Hillary Bodenham
I’m not sure if this Sam’s Grill has come under new management, as the food has gone very down hill. Our first poor experience I chalked up to “maybe just a rough day for the employees” … gave it another go this evening and it was very disappointing. Chicken fingers were overcooked in clearly dirty fryer oil - which you could taste (same with the Mac n Cheese bites). Fries were limp and completely unseasoned. Used to be a great spot for a quick dinner on the go, but portions and food quality have definitely made a huge shift.
IseTee
Jalapeños on burgers was something I never thought I needed to try until I went here. Fantastic food and fantastic service.
Gabe The Babe
Excellent food as well as service would definitely come again!
Judy B
As always one of our fav gems in Brantford, however the order took longer than normal. There was only one person working on a Fri so he was very busy. But the poutine 👌🏼
Sandra
Our visit was very underwhelming. Started on the wrong foot with a nasty bathroom with a very dirty toilet, soap barely hanging on the wall and no paper towels. There were no change table in the bathroom which is quite inconvenient.
The food was expensive and definitely not worth it. The smoked meat is prepackaged and the bread was soggy. The combo with fries and a pop is about $18. Not worth it at all. The poutine was fine, but definitely not worth a detour. On a good day, the fries are probably excellent but tonight they were a bit undercooked.
There is only one employee on staff on a saturday night, doing cash and food prep, leaving no time to keep the place clean.
Lin Matheson
Meat rye sandwich combo with fries add small gravy, Monday around noonish. I really liked the food. The Montreal smoked meat was warmed in the rye bread. Got a can of pop and the portion was perfect for me. The gravy is not real meat gravy, but tastes good (not as good as Harvey’s). * I like the fresh cut style fries but I know my hubs wouldn’t be a fan because they weren’t super crispy like his preference in the processed style so be aware… Service was really friendly but only rated lower bc dude forgot my gravy and I had to mention it and I had to ask for more napkins, they aren’t just out for me to take. Atmosphere is cute diner and was very clean and spacious (saw a baby chair too). Bathroom nice and clean. No extras out though, need to ask for anything. Lastly, I would like to put forward that this isn’t a cheap fast food place. My combo was like $22 with the add on gravy and it was just enough for a 140lbs active female. I would buy it again but not often.
Terri McLain
Wonderful customer service, friendly and made sure you got what you wanted!! Variety of choices to pick from, smell when entering is amazing and makes you more hungry 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Fresh Cut Fries
Koda
If you’re looking for real, homestyle classic food, Sam’s is the place to eat. Their burgers have that real grill taste that you usually only get from home.
Don't mind getting a good burger unfortunately they were broken into the other night. I happen to be there the day after. The manage who is there always was not there. The vent my have not been working g but No One should work on that air quality. I asked if there was a issue with the vent... how ever the employees aka all of them seemed very new to the whole to the store. Maybe management should put more into training and health and safety.
Zein Zidan
Had prolly a top 3 burger of all time. Insanely friendly staff and service. Maulik ,
Atmosphere: 5
Food: 5
Service: 5
Sofia Bee
Went here today for the first time and I must say the food was very savoury, unique and fresh. Quality and presentation was top notch. It was my first time there but the employees made it a memorable experience!
They were so kind and very helpful in ensuring I was getting the best meal and bang for my buck! I was blown away with the professionalism and courtesy of the 2 people that helped me today. I wished I got their names but if you haven’t gone please come eat here! Food is great, location convenient and people who work there are so kind!
Will be a repeat customer for sure! Thanks team ☺️😊
Dietary restrictions: They offered halal options!!!
One of the best poutines in town! Especially love the smoked meat poutine!
I would not give this place ANY stars at all.
The whole experience was horrible. We ordered from the menu that was posted...buffalo poutine and an order of fish and chips. The girl asked how many pieces...we said 2 referring to fish pieces and then she asked small or large french fries...we said large ..and she said 2 then.
We received the poutine no problem...however she came with 2 very small containers of French fries (which were not fresh cut fries as advertised. They charged us over $35.00 plus tip. I asked where the fish was and she looked at me like I was crazy and said we have NO fish. I showed her the menu and she still said No fish. Why then was I charged over $18.00 for 2 small trays of dry overdone fries?
We requested our money back and received it for everything except the poutine. Very poor service and not very satisfactory experience at all.
Will NEVER return to this place again.
I’m not sure if this Sam’s Grill has come under new management, as the food has gone very down hill. Our first poor experience I chalked up to “maybe just a rough day for the employees” … gave it another go this evening and it was very disappointing. Chicken fingers were overcooked in clearly dirty fryer oil - which you could taste (same with the Mac n Cheese bites). Fries were limp and completely unseasoned. Used to be a great spot for a quick dinner on the go, but portions and food quality have definitely made a huge shift.
Jalapeños on burgers was something I never thought I needed to try until I went here. Fantastic food and fantastic service.
Excellent food as well as service would definitely come again!
As always one of our fav gems in Brantford, however the order took longer than normal. There was only one person working on a Fri so he was very busy. But the poutine 👌🏼
Our visit was very underwhelming. Started on the wrong foot with a nasty bathroom with a very dirty toilet, soap barely hanging on the wall and no paper towels. There were no change table in the bathroom which is quite inconvenient.
The food was expensive and definitely not worth it. The smoked meat is prepackaged and the bread was soggy. The combo with fries and a pop is about $18. Not worth it at all. The poutine was fine, but definitely not worth a detour. On a good day, the fries are probably excellent but tonight they were a bit undercooked.
There is only one employee on staff on a saturday night, doing cash and food prep, leaving no time to keep the place clean.
Meat rye sandwich combo with fries add small gravy, Monday around noonish.
I really liked the food. The Montreal smoked meat was warmed in the rye bread. Got a can of pop and the portion was perfect for me. The gravy is not real meat gravy, but tastes good (not as good as Harvey’s).
* I like the fresh cut style fries but I know my hubs wouldn’t be a fan because they weren’t super crispy like his preference in the processed style so be aware…
Service was really friendly but only rated lower bc dude forgot my gravy and I had to mention it and I had to ask for more napkins, they aren’t just out for me to take.
Atmosphere is cute diner and was very clean and spacious (saw a baby chair too). Bathroom nice and clean. No extras out though, need to ask for anything.
Lastly, I would like to put forward that this isn’t a cheap fast food place. My combo was like $22 with the add on gravy and it was just enough for a 140lbs active female. I would buy it again but not often.
Wonderful customer service, friendly and made sure you got what you wanted!! Variety of choices to pick from, smell when entering is amazing and makes you more hungry 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Fresh Cut Fries
If you’re looking for real, homestyle classic food, Sam’s is the place to eat. Their burgers have that real grill taste that you usually only get from home.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Don't mind getting a good burger unfortunately they were broken into the other night. I happen to be there the day after. The manage who is there always was not there. The vent my have not been working g but No One should work on that air quality. I asked if there was a issue with the vent... how ever the employees aka all of them seemed very new to the whole to the store. Maybe management should put more into training and health and safety.
Had prolly a top 3 burger of all time. Insanely friendly staff and service. Maulik ,
Atmosphere: 5
Food: 5
Service: 5
Went here today for the first time and I must say the food was very savoury, unique and fresh. Quality and presentation was top notch. It was my first time there but the employees made it a memorable experience!
They were so kind and very helpful in ensuring I was getting the best meal and bang for my buck! I was blown away with the professionalism and courtesy of the 2 people that helped me today. I wished I got their names but if you haven’t gone please come eat here! Food is great, location convenient and people who work there are so kind!
Will be a repeat customer for sure! Thanks team ☺️😊
Dietary restrictions: They offered halal options!!!
Recommended dishes: Gravy
Great place highly recommend
Atmosphere: 5
Food: 5
Service: 5
Really great food and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine and Burger
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