Starbucks

595 West St, Brantford
(226) 920-5372

Recent Reviews

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Amr Fakhr

Was very patient with me during the order as it was my daughter's and I was knowing nothing about her drink, drink itself was very refreshing

Atmosphere: 5

Food: 5

Service: 5

Chloe Lardie

i come to this starbucks almost everyday and they have the most friendly staff! unfortunately today i had an encounter with probably the most unpleasant and rude employee ever- especially for a place that is known for their friendliness. a girl with a curly black bun was at the cash as i was ordering, didn’t say hi to my bf and i, looked annoyed right away that we needed to have a look at the menu. (not our fault you’re working new year’s day girl) i approach her to order and this girl is on snapchat , ignoring us, so i said “hello”. because wow that was ridiculous.. she slowly looks up from her phone and says “….hi?” get this weirdo out of customer service please lol. proceeded to look bored and rude as we ordered. disgusting attitude and needs a reality check.

Atmosphere: 1

Food: 1

Service: 1

Wei Cheng Chi

We had a great experience ordering through drive thru! People are so professional and friendly that made our day! I guess her name is Brittany or something like that? She is the best person you want to buy coffee from. We felt well served and her Christmas headpiece? So festive! Absolutely good vibes. Thank you Starbucks!

Atmosphere: 5

Food: 5

Service: 5

S Khan

Met with a friend and dropped in on a whim. GINGERBREAD LOAF!! YES!!!

Atmosphere: 4

Food: 4

Service: 5

1tHardbody

This location was so dirty look like the tables had never been wiped off bar was a disaster Terrible location ordered one drink.Two other customers that came in after me ordered bigger orders and got their orders before me watched my drink.Sit in the blender for almost ten minutes before I had to ask for a manager to finish making it

Service: 1

Amy Rusk

Super friendly, fast service, very personable. Great experience!!

Atmosphere: 5

Food: 5

Service: 5

Roneth Amarasinghe

Had to wait over 30 mins to get my coffee through the drive thru.

Would recommend going somewhere else if you’re looking for a quick coffee.

Atmosphere: 1

Food: 1

Service: 1

Zofia Szenkowski

had a great experience at starbucks west street, staff was super friendly especially the barista who took my order, i believe her name was monica, super sweet and definitely brighten up my day!! will be going back soon😊

Atmosphere: 5

Food: 5

Service: 5

Kaitlyn Chapple

During my last trip to Starbucks, I was really happy with the service I got. As soon as I walked in, the place felt cozy and friendly, and the barista at the counter, Monica, smiled at me warmly. Even though the store was pretty busy, everyone was handled with kindness and care, and no one seemed in a rush. It was obvious they cared about both getting things done and making sure everyone had a good time. What really caught my attention was how carefully my order was made. My drink was prepared exactly how I like it — just right in taste and served quickly, but still with care. The barista even checked everything twice before giving it to me, which showed they were really detail-oriented. Little things like that make a big difference and remind you that great service is still out there. Overall, this visit made a strong impression, and I really appreciate the hard work, kindness, and effort from the Starbucks team. I’ll definitely be back!

Atmosphere: 4

Food: 3

Service: 5

Elle MacDonald

Dear starbucks,

The other week I was very frustrated with my starbucks mobile app. The app would not let me place an order regardless of the amount of times i added items to my cart. I went to this location and an employee named Monica helped me out! She was very kind and helped me successfully figure out my app and place my order! I will definitely be coming back to this location. Thanks 😊

Atmosphere: 4

Food: 3

Service: 5

Alexander Nadem

I've never had issues here, very friendly customer service. I come here very often.

Atmosphere: 5

Food: 5

Service: 5

I want a drink not a cuppa ice

What a horrible experience today at this Starbucks. I order a Venti Peach Green Tea Lemonade and when they hand me a Grande I tell the partner that I ordered a venti. She huffed, dumped the grande cup into the venti cup and topped it with ice. Totally asshat move.

Food: 1

Service: 1

M Escalante

At Starbucks, the drinks are truly a highlight, offering a delightful variety that caters to all tastes. Whether you're in the mood for a classic espresso, a seasonal favorite, or a refreshing iced beverage, there's something for everyone to enjoy.

The staff consistently receive praise for their friendliness and attentiveness. They create a welcoming environment, ensuring that each customer feels valued and well taken care of. This combination of delicious drinks and excellent service makes visiting Starbucks a pleasant experience, encouraging customers to return time and again.

Atmosphere: 5

Food: 5

Service: 5

stephanie stewart

I come here often the staff are fantastic the drinks are always perfect I have never had a complaint here

Atmosphere: 5

Food: 5

Service: 5

Gopy Raiz

To much bad service we are on break but no bady care staf behave not good

Atmosphere: 1

Food: 1

Service: 1

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