Placed order for delivery on the app never got the order Was told by the manager didn’t place an order I have order number date time address of location getting refund difficult Very rude store to deal with person hung up on me said tha they don’t do deliveries how ever you do with partner service such as uber door dash called a liar Would not recommend this. Store and location for anything
Jim Johns
Well I wished there was some negative stars this place would have collected lots. The sales lady skips people without following the queue then blames me saying I used my phone. She was so confused not paying attention to the clients. All the best with the business at this location - surprisingly a similar episode did happen at this place I believe a year ago when I didn’t get to make even an order here because of the worst service at the Fairview road, Brantford. Go to this place expecting anything. Food is only a second part. Anyways I would never ever be coming here. Thanks.
Mihaela Veltian
I love subway
Kayla Holt
Too worried about online orders. I've stood here for 10 mins waiting for someone to say anything to me. So over priced.
Brett Lomax
Ordered a sub through the app. App listed correct address, amount, and item ordered. App said item was ready to be picked up. Arrived and was told that order was not received and that the head office of Subway and the restaurant Subway are two different things. Huh? Same name, though. Then, I was asked to give my name and phone number to receive a "cancellation refund" if the order comes through. Not likely. Manager was rude and obnoxious when I calmly asked for an explanation. Seriously folks. Shop Canadian. I'll never order here again.
Atmosphere: 1
Food: 1
Service: 1
Scuba “ScubaSteve” Steve
$13 sub that had only 1 tablespoon of steak on it. Asked for extra lettuce and pepper, received nothing. Good bye Subway. Subway is on the path to bankruptcy with this level of service.
Atmosphere: 1
Food: 1
Service: 1
Ziggy Piggy
$13 sub that had only 1 tablespoon of steak on it. Asked for extra lettuce and pepper, received nothing. Good bye Subway. Subway is on the path to bankruptcy with this level of service.
Alia Chams
Rudest server and not helpful at all. We were probably her first customers of the day and she was not happy when we walked in. I asked her some questions about the menu and she was answering at the tip of her tongue. I couldn't hear or understand her. She would just point to the menu. She didn't change her gloves after cashing me out as she continued to help the next customer. Manager needs to retrain the employees about customer service.
Atmosphere: 1
Food: 1
Service: 1
SIXNATIONS 937
Kinda messy place
Atmosphere: 3
Food: 3
Service: 3
Paurav Brahmbhatt
I encountered a disturbing experience with a middle-aged lady server who seemed completely unhinged. Despite my explicit request for vegetarian options, she handled meat products without changing her gloves. Furthermore, she failed to change gloves after handling the cash register, continuing to wear the same gloves after touching both meat and money. Never coming back to this place.
One of the worst subway locations ive ever been too.
Bread was rock hard. Obviously stale and old. Had to ask 3 times for more pickles, 3 times for more olives, 3 times for extra sauce..
They are so cheap they put like 4 olives and 4 pickle slices on a footlong sub and think thats normal??
The lettuce in the bin looked wet and gross. No way they are rotating the veggies and toppings as they should be.
Bad customer service, the employees can hardly speak english and dont understand how to serve customers correctly.
Bad hygene. Poor food quality.
Will never be back here. And i advise everyone to stay away from this location.
Atmosphere: 1
Food: 1
Service: 1
Simon Ginsberg
It is a Subway like all most of them are. The subs selection was good, and so was the taste of the one I had. Price was ok in relation to current standards. Right across the street from the street from the Wayne Gretzky Sports Centre.
Atmosphere: 2
Food: 4
Service: 4
Sean Saunders
Abysmal customer service. Refused to honour the coupon from the app even though it rang up. Avoid at all costs!
Atmosphere: 1
Food: 1
Service: 1
Eagle Home
Pathetic service as paying customer I had to ask to use the washroom to get the REPLY it's locked as tho I'm a vagrant, and then proceeded to have to ask a second time to have the door to be unlocked, just to get a childish grunt and groan as tho it's such a task to unlock the facilities for use. There is no excuse for this service, this section of town isn't littered with vagrants Enough to even remotely be treated like that... for an adult employee to display an affectation isn't warranted...
Atmosphere: 1
Food: 2
Service: 1
Fuzzster Roachborn
The ladies who work during the day at this location are so sweet, but having no green olives is ruining my life :(
Placed order for delivery on the app never got the order
Was told by the manager didn’t place an order I have order number date time address of location getting refund difficult
Very rude store to deal with person hung up on me said tha they don’t do deliveries how ever you do with partner service such as uber door dash called a liar
Would not recommend this. Store and location for anything
Well I wished there was some negative stars this place would have collected lots. The sales lady skips people without following the queue then blames me saying I used my phone. She was so confused not paying attention to the clients. All the best with the business at this location - surprisingly a similar episode did happen at this place I believe a year ago when I didn’t get to make even an order here because of the worst service at the Fairview road, Brantford. Go to this place expecting anything. Food is only a second part. Anyways I would never ever be coming here. Thanks.
I love subway
Too worried about online orders. I've stood here for 10 mins waiting for someone to say anything to me. So over priced.
Ordered a sub through the app. App listed correct address, amount, and item ordered. App said item was ready to be picked up. Arrived and was told that order was not received and that the head office of Subway and the restaurant Subway are two different things. Huh? Same name, though. Then, I was asked to give my name and phone number to receive a "cancellation refund" if the order comes through. Not likely. Manager was rude and obnoxious when I calmly asked for an explanation. Seriously folks. Shop Canadian. I'll never order here again.
Atmosphere: 1
Food: 1
Service: 1
$13 sub that had only 1 tablespoon of steak on it. Asked for extra lettuce and pepper, received nothing. Good bye Subway. Subway is on the path to bankruptcy with this level of service.
Atmosphere: 1
Food: 1
Service: 1
$13 sub that had only 1 tablespoon of steak on it. Asked for extra lettuce and pepper, received nothing. Good bye Subway. Subway is on the path to bankruptcy with this level of service.
Rudest server and not helpful at all. We were probably her first customers of the day and she was not happy when we walked in. I asked her some questions about the menu and she was answering at the tip of her tongue. I couldn't hear or understand her. She would just point to the menu. She didn't change her gloves after cashing me out as she continued to help the next customer. Manager needs to retrain the employees about customer service.
Atmosphere: 1
Food: 1
Service: 1
Kinda messy place
Atmosphere: 3
Food: 3
Service: 3
I encountered a disturbing experience with a middle-aged lady server who seemed completely unhinged. Despite my explicit request for vegetarian options, she handled meat products without changing her gloves. Furthermore, she failed to change gloves after handling the cash register, continuing to wear the same gloves after touching both meat and money. Never coming back to this place.
Service: 1
Restaurantji Recommends
One of the worst subway locations ive ever been too.
Bread was rock hard. Obviously stale and old. Had to ask 3 times for more pickles, 3 times for more olives, 3 times for extra sauce..
They are so cheap they put like 4 olives and 4 pickle slices on a footlong sub and think thats normal??
The lettuce in the bin looked wet and gross. No way they are rotating the veggies and toppings as they should be.
Bad customer service, the employees can hardly speak english and dont understand how to serve customers correctly.
Bad hygene. Poor food quality.
Will never be back here. And i advise everyone to stay away from this location.
Atmosphere: 1
Food: 1
Service: 1
It is a Subway like all most of them are. The subs selection was good, and so was the taste of the one I had. Price was ok in relation to current standards. Right across the street from the street from the Wayne Gretzky Sports Centre.
Atmosphere: 2
Food: 4
Service: 4
Abysmal customer service. Refused to honour the coupon from the app even though it rang up. Avoid at all costs!
Atmosphere: 1
Food: 1
Service: 1
Pathetic service as paying customer I had to ask to use the washroom to get the REPLY it's locked as tho I'm a vagrant, and then proceeded to have to ask a second time to have the door to be unlocked, just to get a childish grunt and groan as tho it's such a task to unlock the facilities for use. There is no excuse for this service, this section of town isn't littered with vagrants Enough to even remotely be treated like that... for an adult employee to display an affectation isn't warranted...
Atmosphere: 1
Food: 2
Service: 1
The ladies who work during the day at this location are so sweet, but having no green olives is ruining my life :(
Atmosphere: 4
Food: 4
Service: 5
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