Ordered a sub through the app. App listed correct address, amount, and item ordered. App said item was ready to be picked up. Arrived and was told that order was not received and that the head office of Subway and the restaurant Subway are two different things. Huh? Same name, though. Then, I was asked to give my name and phone number to receive a "cancellation refund" if the order comes through. Not likely. Manager was rude and obnoxious when I calmly asked for an explanation. Seriously folks. Shop Canadian. I'll never order here again.
Atmosphere: 1
Food: 1
Service: 1
Scuba “ScubaSteve” Steve
$13 sub that had only 1 tablespoon of steak on it. Asked for extra lettuce and pepper, received nothing. Good bye Subway. Subway is on the path to bankruptcy with this level of service.
Atmosphere: 1
Food: 1
Service: 1
Alia Chams
Rudest server and not helpful at all. We were probably her first customers of the day and she was not happy when we walked in. I asked her some questions about the menu and she was answering at the tip of her tongue. I couldn't hear or understand her. She would just point to the menu. She didn't change her gloves after cashing me out as she continued to help the next customer. Manager needs to retrain the employees about customer service.
Atmosphere: 1
Food: 1
Service: 1
SIXNATIONS 937
Kinda messy place
Atmosphere: 3
Food: 3
Service: 3
Paurav Brahmbhatt
I encountered a disturbing experience with a middle-aged lady server who seemed completely unhinged. Despite my explicit request for vegetarian options, she handled meat products without changing her gloves. Furthermore, she failed to change gloves after handling the cash register, continuing to wear the same gloves after touching both meat and money. Never coming back to this place.
Service: 1
Wade C
One of the worst subway locations ive ever been too.
Bread was rock hard. Obviously stale and old. Had to ask 3 times for more pickles, 3 times for more olives, 3 times for extra sauce..
They are so cheap they put like 4 olives and 4 pickle slices on a footlong sub and think thats normal??
The lettuce in the bin looked wet and gross. No way they are rotating the veggies and toppings as they should be.
Bad customer service, the employees can hardly speak english and dont understand how to serve customers correctly.
Bad hygene. Poor food quality.
Will never be back here. And i advise everyone to stay away from this location.
Atmosphere: 1
Food: 1
Service: 1
Simon Ginsberg
It is a Subway like all most of them are. The subs selection was good, and so was the taste of the one I had. Price was ok in relation to current standards. Right across the street from the street from the Wayne Gretzky Sports Centre.
Atmosphere: 2
Food: 4
Service: 4
Sean Saunders
Abysmal customer service. Refused to honour the coupon from the app even though it rang up. Avoid at all costs!
Atmosphere: 1
Food: 1
Service: 1
Eagle Home
Pathetic service as paying customer I had to ask to use the washroom to get the REPLY it's locked as tho I'm a vagrant, and then proceeded to have to ask a second time to have the door to be unlocked, just to get a childish grunt and groan as tho it's such a task to unlock the facilities for use. There is no excuse for this service, this section of town isn't littered with vagrants Enough to even remotely be treated like that... for an adult employee to display an affectation isn't warranted...
Atmosphere: 1
Food: 2
Service: 1
Fuzzster Roachborn
The ladies who work during the day at this location are so sweet, but having no green olives is ruining my life :(
Ate subs at 9.00 pm bread still tasted fresh .Good subs .
Atmosphere: 2
Food: 3
Service: 3
Kendra Carey
I won’t be returning to this subway ever again and don’t recommend it to anyone else either! Once I got to the veggie section I had to ask for extra pickles 3 times in a row because they would only had 1 or two more on to the sandwich as well as olives and at the end I ask for my sauces on the side just to have them argue with me refusing to give me the sauces on the side embarrassing me in front of the customers that were in line behind me! WORST CUSTOMER SERVICE EVER!
Atmosphere: 1
Food: 1
Service: 1
Samantha Lee
Theres 2 employees standing around while they watch one person make everything...
Atmosphere: 1
Food: 1
Service: 1
Bryan Eaton
Not only was it probably the nicest location I've ever been in, with ample and comfortable seating, good food, and efficient staff, they also went the extra mile and brought over a complimentary cookie for my 5 year old! Obviously this isn't likely to happen for every customer, but you can tell this location is owned and operated by community minded people with good hearts!
Ordered a sub through the app. App listed correct address, amount, and item ordered. App said item was ready to be picked up. Arrived and was told that order was not received and that the head office of Subway and the restaurant Subway are two different things. Huh? Same name, though. Then, I was asked to give my name and phone number to receive a "cancellation refund" if the order comes through. Not likely. Manager was rude and obnoxious when I calmly asked for an explanation. Seriously folks. Shop Canadian. I'll never order here again.
Atmosphere: 1
Food: 1
Service: 1
$13 sub that had only 1 tablespoon of steak on it. Asked for extra lettuce and pepper, received nothing. Good bye Subway. Subway is on the path to bankruptcy with this level of service.
Atmosphere: 1
Food: 1
Service: 1
Rudest server and not helpful at all. We were probably her first customers of the day and she was not happy when we walked in. I asked her some questions about the menu and she was answering at the tip of her tongue. I couldn't hear or understand her. She would just point to the menu. She didn't change her gloves after cashing me out as she continued to help the next customer. Manager needs to retrain the employees about customer service.
Atmosphere: 1
Food: 1
Service: 1
Kinda messy place
Atmosphere: 3
Food: 3
Service: 3
I encountered a disturbing experience with a middle-aged lady server who seemed completely unhinged. Despite my explicit request for vegetarian options, she handled meat products without changing her gloves. Furthermore, she failed to change gloves after handling the cash register, continuing to wear the same gloves after touching both meat and money. Never coming back to this place.
Service: 1
One of the worst subway locations ive ever been too.
Bread was rock hard. Obviously stale and old. Had to ask 3 times for more pickles, 3 times for more olives, 3 times for extra sauce..
They are so cheap they put like 4 olives and 4 pickle slices on a footlong sub and think thats normal??
The lettuce in the bin looked wet and gross. No way they are rotating the veggies and toppings as they should be.
Bad customer service, the employees can hardly speak english and dont understand how to serve customers correctly.
Bad hygene. Poor food quality.
Will never be back here. And i advise everyone to stay away from this location.
Atmosphere: 1
Food: 1
Service: 1
It is a Subway like all most of them are. The subs selection was good, and so was the taste of the one I had. Price was ok in relation to current standards. Right across the street from the street from the Wayne Gretzky Sports Centre.
Atmosphere: 2
Food: 4
Service: 4
Abysmal customer service. Refused to honour the coupon from the app even though it rang up. Avoid at all costs!
Atmosphere: 1
Food: 1
Service: 1
Pathetic service as paying customer I had to ask to use the washroom to get the REPLY it's locked as tho I'm a vagrant, and then proceeded to have to ask a second time to have the door to be unlocked, just to get a childish grunt and groan as tho it's such a task to unlock the facilities for use. There is no excuse for this service, this section of town isn't littered with vagrants Enough to even remotely be treated like that... for an adult employee to display an affectation isn't warranted...
Atmosphere: 1
Food: 2
Service: 1
The ladies who work during the day at this location are so sweet, but having no green olives is ruining my life :(
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Ate subs at 9.00 pm bread still tasted fresh .Good subs .
Atmosphere: 2
Food: 3
Service: 3
I won’t be returning to this subway ever again and don’t recommend it to anyone else either! Once I got to the veggie section I had to ask for extra pickles 3 times in a row because they would only had 1 or two more on to the sandwich as well as olives and at the end I ask for my sauces on the side just to have them argue with me refusing to give me the sauces on the side embarrassing me in front of the customers that were in line behind me! WORST CUSTOMER SERVICE EVER!
Atmosphere: 1
Food: 1
Service: 1
Theres 2 employees standing around while they watch one person make everything...
Atmosphere: 1
Food: 1
Service: 1
Not only was it probably the nicest location I've ever been in, with ample and comfortable seating, good food, and efficient staff, they also went the extra mile and brought over a complimentary cookie for my 5 year old! Obviously this isn't likely to happen for every customer, but you can tell this location is owned and operated by community minded people with good hearts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Best meatball sub ever made here!
Atmosphere: 5
Food: 5
Service: 5
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