Subway

230 Shellard Ln Unit C5, Brantford
(519) 304-8780

Recent Reviews

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Chirag

This subway should close, ordered one rice bowl with chicken. The smell was so awful that I have to throw in garbage 🗑️. Pls improve your quality.

Chirag Sharma

BIG NO NO. Ordered 1 rice bowl with pork cutlet. I also payed extra as it was not included in the menu, but when I received the rice bowl, the pork felt like rotten meat, very bad smell from rice. Green paper without proper chopping. Moreover the bowl was not even fully packed with rice. Whats the point of getting a rice bowl with only half scoop of rive in it.

Doors But rlly rlly bad

I have an amazing sub from this place, they offered me a cookie 2!!!! I love this place

Sneh Mulani

Employee who was making the sub was not so customer service friendly. She was very rude and making faces from the beginning. She said buy any 2 subs (Veggie delight) and any 3rd footlong would be free (Veggie pattie) and she charged the higher price of the two and said it is all system thing and cant do anything.

Mel No

Tried ordering online this afternoon for two very basic subs from subway. As basic as I thought it was the restaurant that failed to deliver the subs to the correct address close to 2 hours later. And proceeded to complain that they had no order and that caller was at fault. lol. Staff were completely ignorant, hung up on customer more than 10x times. Broken English. Yet getting mad at the consumer. Delivery driver off skip was Sakinder. Who also refused customer support or information into the mishap and also just hung up and never answered calls. And knew the correct address without ever acknowledging the customer. Just disconnected any form of communication. Great damn customer service. Yet people want to make as minimum wage the staff at this location were so damn ignorant and entitled. Request for name. Ignored. Request to speak to manager. No response. Request for anything. And empty useless pause. Cheap labour doesn’t always equal the best employees.

Jimmy Anderson

Great food

Manjunath Valiya Purayil

Very bad service, not customer friendly

Wad Fee

Food was ordered and paid for on the app. We drove to pick it up at 6:30 pm and they had closed early. I called three times to ask about a refund before I could get a manager. When I asked if they would take my time into account and offer a cookie on my next visit, the manager hung up on me. I wrote to corporate and they just forwarded my message to the manager that hung up on me to reply. Poor customer service from Shashivadan!

Suzanne Degrace

We went in and there was a family who went through line pretty quick were 2 workers working . There was a parent and kid who has like a bunch of subs made so already waited at least 10 minutes or more past that then instead of making my order as I had already waited at least 10 or more minutes they went right on making subs for someone else who was not in line . Second you should not be making fod for customers and taking payments as well this k it's disgusting. Worker finally after 20 or more minute made our subs with gloves after touching money with the gloves . Got home both subs tasted like garbage looked gross and didn't taste great won't every be back due to quality of food, customer service and waiting for over seemed like 20 or more minutes when shouldn't have as well touching people's food, ingredients without changing gloves

Atmosphere: 1

Food: 1

Service: 1

Dillon persaud

The chubby lady at the front is very rude. Not worth coming here. Your order is going to be rushed and will be given attitude throughout your customization process.

Atmosphere: 1

Food: 3

Service: 1

Kells Bells

Love sub way, had to ask for more on each topping as what was put on was bare minimum

Atmosphere: 3

Food: 5

Service: 3

Ann Mariya

I went today to get some sub , and the sub was really good but the lady who works there doesn’t know how to deal with people and to do good customer service, her dealings with people seams a bit rude and disappointing.

Atmosphere: 1

Food: 5

Service: 1

Sohit Badhwar

Owner is rude, and there sub is tasteless. Never recommend it to anyone. Wish I could gave rating in minus.👎

Atmosphere: 1

Food: 1

Service: 1

khushi gaur

There were two Indian females working there, we were there around 5:00PM today, 18th Sep’24. They were very racist to us but nice to white people. It was very evident they didn’t want to serve us as they weren’t even responding well and trying to hurry us. Didn’t even reply to us when we said thankyou even after their absolutely horrible service.
I would request the store owner to resolve this behaviour issue as it gave us a very bad experience.

Atmosphere: 5

Food: 5

Service: 1

Jashan Bhullar

not good service staff is soo rude

Atmosphere: 1

Food: 1

Service: 1

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