I don’t usually write reviews but today a few years later - I’m still upset - I finally decided to warn customers. Purchased a huge double layered cake for my daughters 16th Birthday Party -this bakery ruined her birthday since the place was decorated to match the cake. She wanted a cake with PINK icing - easy order right BUT just to make sure I took in a light Pink Ribbon which she stapled to the order. When my husband brought it home it wasn’t Pink - it was DARK PEACH. What ?? my daughter cried so much as she wanted her party to be perfect as young girls do. I called back and asked how she could have gotten it wrong when they even stapled the Pink ribbon to the order. I mean it was even dark peach. She actually fluffed off my call and said Peach and Pink are almost the same & she laughedAs God is my witness - she laughed. NO - NO ITS NOT MADAM !!!! What she should have done, was have us return the cake scrap off the dark peach and put PINK icing on it - the colour I Paid For - To a young delicate 16 year old girl - it was important - she was so sad. It ruined her party. As if it couldn’t get worse - it tasted stale - I am Not Kidding Today looking back I now realize - she must have prepared another cake with the dark peach icing and did both cakes the same to save money & time. I’m guessing the reason it tasted stale is because she must bake cakes ahead - put in freezer - take them out to icing them. I can still hear her laughing at the colour issue as if it was nothing. Can you imagine your wedding cake being wrong and her laughing at that mistake as well. This week I’m ordering a cake and it will be at Cake & Crumb who have won Best Cake Shop in Brantford for many years in a row - right up to and including 2025. Shame on her for not caring about ruining the party for sweet 16 yr old girl.
Atmosphere: 1
Food: 1
Service: 1
Gi G
The sweet treats are just amazing!!!! Would strongly recommend giving the a visit!
Food: 5
Service: 5
Sean Clark
The best 'cakes&treats' store in Brantford. Always an incredible selection of ready to go goods, and cakes. Custom orders are meticulously prepared, and give any occassion a touch if class for very affordable price(s)!
I ordered a cake for a gender reveal and my guests could not stop raving about the quality of the cake. It looked beautiful and was exactly as I pictured it. The guests all took home leftovers and sent texts and calls asking where I bought it! Beautiful cake, great quality and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Jenean Kemp Killgore
Always fantastic baked goods but today was extra special! It’s my daughter’s 8th birthday party today and we came in to pick up her cupcakes. We had no idea they had a giant wicked display set up and she was wearing her wicked themed “Im the birthday girl” shirt!! So we got some adorable pics of her in the balloon display. The ladies then asked if it was her birthday and she said yes and we chatted for a bit. We paid for her cupcakes and just as we were heading out she gave both my kiddos a special treat to go to help make her birthday extra special. She had been having a bit of a rough morning so far and this just turned her day around and she has been beaming ever since.
Thank you!! 💕
Wale Moronkola
Great staff. Cheerful and aided me to make great sweet choices.
“Replaced” a cake they forgot to make. I ordered a beautiful birthday cake, and they didnt even make it. Sent one to my house that was absolutely ridiculous
Atmosphere: 5
Food: 5
Service: 5
Zelia Escalante
This is our go to place for all our work treats and haven't been disappointed yet!
Bridget McLean
Never disappointed with the selection of festive treats and I love that I can always rely on Sweet Bakery to have a cookie or cupcake to fit every special occasion.
Navreet B
Finally had the opportunity to try some sweets from this bakery shop. I’m not sure why the ratings are so high as none of the treats I picked up were good. We tried the stuffed cookies, raspberry filled pastries, and a lemon square. We ended up throwing them away after a few bites. The staff and service was great and the atmosphere inside was lovely. But unfortunately, we were not impressed at all with any of the sweets
Sticky toffee pudding cupcake was amazing
Atmosphere: 5
Food: 5
Service: 4
Sweet Bakery is the best❤️.
Atmosphere: 5
Food: 5
Service: 5
Great prices and good bakery
I don’t usually write reviews but today a few years later - I’m still upset - I finally decided to warn customers. Purchased a huge double layered cake for my daughters 16th Birthday Party -this bakery ruined her birthday since the place was decorated to match the cake. She wanted a cake with PINK icing - easy order right BUT just to make sure I took in a light Pink Ribbon which she stapled to the order.
When my husband brought it home it wasn’t Pink - it was DARK PEACH. What ?? my daughter cried so much as she wanted her party to be perfect as young girls do. I called back and asked how she could have gotten it wrong when they even stapled the Pink ribbon to the order. I mean it was even dark peach. She actually fluffed off my call and said Peach and Pink are almost the same & she laughedAs God is my witness - she laughed.
NO - NO ITS NOT MADAM !!!! What she should have done, was have us return the cake scrap off the dark peach and put PINK icing on it - the colour I Paid For - To a young delicate 16 year old girl - it was important - she was so sad. It ruined her party.
As if it couldn’t get worse - it tasted stale - I am Not Kidding
Today looking back I now realize - she must have prepared another cake with the dark peach icing and did both cakes the same to save money & time. I’m guessing the reason it tasted stale is because she must bake cakes ahead - put in freezer - take them out to icing them. I can still hear her laughing at the colour issue as if it was nothing. Can you imagine your wedding cake being wrong and her laughing at that mistake as well.
This week I’m ordering a cake and it will be at Cake & Crumb who have won Best Cake Shop in Brantford for many years in a row - right up to and including 2025.
Shame on her for not caring about ruining the party for sweet 16 yr old girl.
Atmosphere: 1
Food: 1
Service: 1
The sweet treats are just amazing!!!! Would strongly recommend giving the a visit!
Food: 5
Service: 5
The best 'cakes&treats' store in Brantford. Always an incredible selection of ready to go goods, and cakes. Custom orders are meticulously prepared, and give any occassion a touch if class for very affordable price(s)!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Birthday Cake, Baked Goods
Amazing please
Atmosphere: 5
Food: 5
Service: 5
I ordered a cake for a gender reveal and my guests could not stop raving about the quality of the cake. It looked beautiful and was exactly as I pictured it. The guests all took home leftovers and sent texts and calls asking where I bought it! Beautiful cake, great quality and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Always fantastic baked goods but today was extra special! It’s my daughter’s 8th birthday party today and we came in to pick up her cupcakes. We had no idea they had a giant wicked display set up and she was wearing her wicked themed “Im the birthday girl” shirt!! So we got some adorable pics of her in the balloon display. The ladies then asked if it was her birthday and she said yes and we chatted for a bit. We paid for her cupcakes and just as we were heading out she gave both my kiddos a special treat to go to help make her birthday extra special. She had been having a bit of a rough morning so far and this just turned her day around and she has been beaming ever since. Thank you!! 💕
Great staff. Cheerful and aided me to make great sweet choices.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Awesome bakery
Atmosphere: 5
Food: 5
Service: 5
“Replaced” a cake they forgot to make.
I ordered a beautiful birthday cake, and they didnt even make it. Sent one to my house that was absolutely ridiculous
Atmosphere: 5
Food: 5
Service: 5
This is our go to place for all our work treats and haven't been disappointed yet!
Never disappointed with the selection of festive treats and I love that I can always rely on Sweet Bakery to have a cookie or cupcake to fit every special occasion.
Finally had the opportunity to try some sweets from this bakery shop. I’m not sure why the ratings are so high as none of the treats I picked up were good. We tried the stuffed cookies, raspberry filled pastries, and a lemon square. We ended up throwing them away after a few bites. The staff and service was great and the atmosphere inside was lovely. But unfortunately, we were not impressed at all with any of the sweets
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