Tim Hortons
225 Henry St, Brantford
(519) 753-4816
Recent Reviews
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Poor service. Poor attitude and terrible customer retention. The staff was very rude and messed up my order. Even after i confirmed with them that the order was right. When i let them know they messed the order up they did not offer to fix it. Will not be returning and i suggest you avoid this tim hortons as best as possible.
Atmosphere: 1
Food: 1
Service: 1
Genuinely love this place and the staff!! The workers here take their time when taking my order and they always get it right!! If you’re looking for a good Tim Hortons this is the one to visit please please please go try it out!!!
Atmosphere: 5
Food: 5
Service: 5
very friendly
Atmosphere: 5
Food: 5
Service: 5
This location is by far the best location. It's always clean and a happy atmosphere. Lexi (she works counter) is an awesome individual, she's always smiling no matter what mood the work place seems to be in. Continue the great work to all employees
Atmosphere: 5
Food: 5
Service: 5
Always good at this location. The staff are friendly and always smiling. Will continue to frequent this location as Ive had very few bad experiences here
Atmosphere: 5
Food: 5
Service: 5
The staff is already very friendly and helpful. One of the more efficient tim hortins around. Orders do not usually get mixed up
Atmosphere: 5
Food: 5
Service: 5
fast and accurate. probably the last decent tim hortons in brantford.
Atmosphere: 5
Service: 5
This is an ice cap properly filled to your fill line ? What a ripoff..
Nice clean place
Atmosphere: 4
Food: 5
Service: 5
Messed up ordered items
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Great service and coffee every time
Atmosphere: 5
Food: 5
Service: 5
Normal
Atmosphere: 4
Food: 4
Service: 4
It was Father's Day yesterday and my Dad used to go out of his way to a specific Tim Horton's for the lemon poppyseed muffins.
I was on my way to visit him and wondered if my usual Tim Hortons had any, so I called. The manager (Kevin) answered and said they were going to make a batch. When I arrived all of the folks at the counter were aware and ran off to get the muffins. They special made a beef and cheese sandwich for his dog as well.
I don't expect them to normally take requests and whip up special batches, (I hope leaving this review doesn't get anyone in trouble...) but I really appreciated what they did for me and the way they did it.
This is my usual Tim's that I have been going to pretty much daily for years and I don't recall a negative experience. And you know once in a while you get a bad coffee - of the probably thousands of coffees I have ordered here I don't think I've ever got a bad one.. Not from this location.
Always good stuff - but I had one of his (6) fresh muffins and think it may have been the best muffin I've ever had. The people are always good but yesterday's above and beyond interaction prompted the review.
Thanks again Kevin.
Atmosphere: 5
Food: 5
Service: 5
Always great. Staff are friendly in the day time
Atmosphere: 5
Food: 5
Service: 5
Standard coffee, personally don’t love sweet coffee so I generally go for double double. For a quick snack I prefer the caramelized onion pinwheel.
Atmosphere: 3
Food: 4
Service: 3
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