Everytime I go to this place in afternoon time, they never have muffins. All the time I get same answer it’s finished. According to hours it’s 24 hours, so they have to restock the stuff. Employees are rude as well.
Suzy Lockhart
Went thru drive thru for breakfast It was very busy Our order included a toasted bagel with cream cheese - bagel was not cut Small complaint, but it is inconvenient
Atmosphere: 5
Food: 5
Service: 5
Lee-Ann
rude. not impressed. trainee and trainer dont know how to take orders. felt uncomfortable. no music. i used to work at timmies. so much better in Simcoe UPDATE : if you're a regular you get better service. was first to order among my friends. was last to receive my iced coffee. Tim Hortons has gone downhill! So disappointed in the staff. no music again either.
Samar Walia
I asked for 3 options of food sandwich , garlic bread and other they said we are cleaning and cant make it . They need to learn some work ethics
Hussain Crown
Worst, this is a very close location to me, and I like Tim’s but this location has mixed up my order more then I could count, force cheaper replacements. Don’t listen to clear regular instructions like cutting a bagel, give me a WHOLE diffrent bagel then the one I ordered. It’s just a mess.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagels, Candy Cane Hot Chocolate
Jaclyn Venables
This was the sweetest thing: I'm having a bad day, and I managed to scrounge up enough money for a quick lunch from Tim's. They went out of their way to write a sweet little note on my box. I've always liked this Tims: they are consistent, very friendly and it's always clean. To whoever was working deli at 10 on Mon, Dec 9, thank you for making my day a little brighter!
Atmosphere: 5
Food: 5
Service: 5
Karam Bawa
Courteous Staff-!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot Muffin
Christopher Baldrey
Something goes wrong each time I go to this restaurant. Today they got my order wrong and weren't too happy when I asked them to make it right.
I asked for sausage. They gave me bacon. I asked to correct it. She said I heard you say bacon. I never get bacon. I always get sausage.
Atmosphere: 4
Food: 4
Service: 2
Aleksandra Peplak
I am using Tim Hortons either with my grand kids or alone..nice and fast service like the food and of course tim-bits 😋
Atmosphere: 5
Food: 5
Service: 5
James Van Bynen
This Location is brutally slow when it comes to customer service. Unfortunately they have new Canadians taking your order and that requires a level of patience. The drive through staff don’t offer any help to counter staff while they are all chatty with each other, I waited 10 minutes for a toasted plain bagel with butter. I couldn’t believe how painfully slow my experience was at this location. Sketchy part of town too, I will go to MCDonalds before I go to this Tim Hortons again.
This is without exception the cleanest Tim Hortons I've ever been in. Even the bathroom was exceptionally clean. The atmosphere was of a friendly, bright, classy, pleasant place to sit for a wee bite. It took me back to the Tim Hortons of the past. Kudos to management and staff here.
Atmosphere: 5
Food: 5
Service: 5
Judy Williams
Was a very clean and friendly
Atmosphere: 5
Food: 5
Service: 5
riyaz SD
This time is only open for Drive thru for 24 hrs.No walk in customers are being accepted..
Atmosphere: 1
Food: 1
Service: 1
Ink ToSkin
22 min wait for the entire food order to be prepared incorrect. People in front of us had wrong order and others walking in as well were complaining this has been the worst experience here. I felt the need to review as every visit in the last few weeks has been very sub par and seems to worsen with every visit.
Atmosphere: 2
Food: 1
Service: 1
Vanessa Parkside
This was the worst experience at a Tim’s in a long time. Their staff needs better training, especially Karina who served us at the cash. She barely spoke to us and when she did, she questioned us ordering 4 donuts asking if we “really want 4”. As well as not even wanting to put them in a box until I had asked (they were the new Nutella donuts that would easily be super messy in paper bags). It then took 3 employees to try and close the donut box. Ridiculous. No courtesy to wish anyone a good day after serving them either.
Everytime I go to this place in afternoon time, they never have muffins. All the time I get same answer it’s finished. According to hours it’s 24 hours, so they have to restock the stuff.
Employees are rude as well.
Went thru drive thru for breakfast
It was very busy
Our order included a toasted bagel with cream cheese - bagel was not cut
Small complaint, but it is inconvenient
Atmosphere: 5
Food: 5
Service: 5
rude. not impressed. trainee and trainer dont know how to take orders. felt uncomfortable. no music. i used to work at timmies. so much better in Simcoe
UPDATE : if you're a regular you get better service. was first to order among my friends. was last to receive my iced coffee. Tim Hortons has gone downhill! So disappointed in the staff. no music again either.
I asked for 3 options of food sandwich , garlic bread and other they said we are cleaning and cant make it .
They need to learn some work ethics
Worst, this is a very close location to me, and I like Tim’s but this location has mixed up my order more then I could count, force cheaper replacements. Don’t listen to clear regular instructions like cutting a bagel, give me a WHOLE diffrent bagel then the one I ordered. It’s just a mess.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagels, Candy Cane Hot Chocolate
This was the sweetest thing: I'm having a bad day, and I managed to scrounge up enough money for a quick lunch from Tim's. They went out of their way to write a sweet little note on my box. I've always liked this Tims: they are consistent, very friendly and it's always clean. To whoever was working deli at 10 on Mon, Dec 9, thank you for making my day a little brighter!
Atmosphere: 5
Food: 5
Service: 5
Courteous Staff-!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot Muffin
Something goes wrong each time I go to this restaurant. Today they got my order wrong and weren't too happy when I asked them to make it right.
I asked for sausage. They gave me bacon. I asked to correct it. She said I heard you say bacon. I never get bacon. I always get sausage.
Atmosphere: 4
Food: 4
Service: 2
I am using Tim Hortons either with my grand kids or alone..nice and fast service like the food and of course tim-bits 😋
Atmosphere: 5
Food: 5
Service: 5
This Location is brutally slow when it comes to customer service.
Unfortunately they have new Canadians taking your order and that requires a level of patience. The drive through staff don’t offer any help to counter staff while they are all chatty with each other, I waited 10 minutes for a toasted plain bagel with butter. I couldn’t believe how painfully slow my experience was at this location. Sketchy part of town too, I will go to MCDonalds before I go to this Tim Hortons again.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This is without exception the cleanest Tim Hortons I've ever been in. Even the bathroom was exceptionally clean. The atmosphere was of a friendly, bright, classy, pleasant place to sit for a wee bite. It took me back to the Tim Hortons of the past. Kudos to management and staff here.
Atmosphere: 5
Food: 5
Service: 5
Was a very clean and friendly
Atmosphere: 5
Food: 5
Service: 5
This time is only open for Drive thru for 24 hrs.No walk in customers are being accepted..
Atmosphere: 1
Food: 1
Service: 1
22 min wait for the entire food order to be prepared incorrect. People in front of us had wrong order and others walking in as well were complaining this has been the worst experience here. I felt the need to review as every visit in the last few weeks has been very sub par and seems to worsen with every visit.
Atmosphere: 2
Food: 1
Service: 1
This was the worst experience at a Tim’s in a long time. Their staff needs better training, especially Karina who served us at the cash. She barely spoke to us and when she did, she questioned us ordering 4 donuts asking if we “really want 4”. As well as not even wanting to put them in a box until I had asked (they were the new Nutella donuts that would easily be super messy in paper bags). It then took 3 employees to try and close the donut box. Ridiculous. No courtesy to wish anyone a good day after serving them either.
Atmosphere: 1
Food: 1
Service: 1
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