Tim Hortons

206 Henry St, Brantford
(519) 753-7000

Recent Reviews

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Evika Esposito

Pulled up to drive thru and waited, no response then finally was told to wait, 3 minutes later no response, as we started driving away ONLY then she started with can I help you??Pulled up to window and the red headed big girl snapped on my husband telling us she was just going to get to us and was helping another customer and raising her voice that we should have stayed put. Absolutely horrible customer service! They were not even busy and instead of saying sorry what can I get you she decided to be passive aggressive. Tim Hortons needs to do better!

Atmosphere: 1

Food: 1

Service: 1

Mr Mathew

I stopped by the Tim Hortons on late at night, and I was really impressed with the service. The Punjabi gentleman working that shift was friendly, fast, and handled everything efficiently even though it was quiet and late. My order was perfect, and the coffee was fresh not something you always get at night! He greeted everyone politely and kept the place clean and welcoming. Great experience overall — definitely one of the better Tim Hortons in town for late-night visits.

Atmosphere: 5

Food: 5

Service: 5

Mohit Sharma

Employee name Amrit was very friendly and I like to come to time bc of there brilliant customer service

Atmosphere: 5

Food: 5

Service: 5

june vignault

The ladies at this Timmies are always happy! They smile and greet you with such comfort. Makes you want to always go in to buy coffee or tea!!! This Timmies in a gas station. So no tables or seats !

Atmosphere: 5

Service: 5

Jose R

Extremely disappointing

Atmosphere: 1

Food: 1

Service: 1

Lily Foster

Always go to grab steeped tea when I have days off from here, they always end up making it correct just the way I want it. Never end up having to get it replaced. Always friendly and polite as well. This is where I go most days now since they always make it right for me !

Atmosphere: 5

Food: 5

Service: 5

Christopher Garant

This owner needs to refresh crew member training re ice coffee especially the order of operations in how the spec of the drink is - ie how to make a ice coffee

Atmosphere: 1

Food: 1

Service: 3

Pokemon Pokemon

The workers smoke right in front of the store, so I no longer go here to protect my health from their second hand cancer smoke

Atmosphere: 1

Food: 1

Service: 1

Joey Stephenson Passmore

Everything was great at this store. The employees, the setup, and the food was very fresh! Was very happy with my visit to this tims

Atmosphere: 5

Food: 5

Service: 5

Greg Stec

Quick service and happy employees

Atmosphere: 5

Food: 5

Service: 5

Yatin Sharma

Drive thru Staff doesn’t know how to treat customers. Need manners to assist the customers. Really bad experiences. Very disappointed.

Atmosphere: 1

Food: 4

Service: 1

Swapnil Parmar

It's good

Atmosphere: 5

Food: 5

Service: 5

Marilyn Johnston

All the girls on day shift at PHENOMENAL! I have never seen a store run so smoothly, quickly and efficiently!! Best service I’ve had in a while!! Thanks for all your hard work and exceptional customer service everyday! You guys rock

Atmosphere: 5

Food: 5

Service: 5

Ilker Tos (IlkerT)

The cashier misheard what we ordered and we waited for our coffee at the drive thru, she immediately started yelling at us. She was extremely rude.

Service: 1

Alfredo Barreda Acosta

Excellent

Atmosphere: 5

Food: 5

Service: 5

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