Tim Hortons

226 West St, Brantford
(519) 756-4555

Recent Reviews

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deborah mersereau

I love Tim's coffee, Tammy is amazing such a hard worker and always goes out of her way to please the customer.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Bagels

Random H0e

Always stuff in my ice cap😔 not suppose to be there it’s disgusting

Atmosphere: 1

Food: 1

Service: 1

Kim Laro

I have coffee every day before work the service is slow and customer service is next to non existent. I have used mobile pick up and several times the order is not ready. Rarely do they stir and sugar clumped in the bottom. I have been at drive thru where i was not greeted as employees speaking in language i do not understand

Atmosphere: 3

Food: 1

Service: 1

kashif khan

Its timhortons you know

Anita Santilli

It's not great as they used to

Parking: Not enough handicap parking

Wheelchair accessibility: Not enough handicap parking

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Coffee and Dutchie

M M

Always get orders wrong or end up with less in my tea.... tired of paying for more then I receive.

Atmosphere: 1

Food: 2

Service: 1

Richard Willson

Been going to this location for over 25 years. This is one of the many Tim Hortons that has gotten rid of the polite, accurate and efficient employees to replace them with new to Canada employees that are slow, inefficient and have zero customer service skills. Customer service used to be important.

Atmosphere: 1

Food: 2

Service: 1

Job Prince

Nice customer service, but at the time of my visit the washroom was out of order, that i felt really bad.

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Coffee and Dutchie

Jada Watts

My cup of French Vanilla was only 60% full. Not sure why? Taste was great but still a little disappointed.

Atmosphere: 4

Food: 2

Service: 4

Kronzie 1234

Show'd up asked for BLT no tomato medium dark roast 2 cream they gave me a dark roast closer to ice coffee had to be sitting for hours in a thermal pot to go cold like that and my food turned out as an everything bagel with egg lettuce tomato wich also tasted old avoiding this place like the plague in future

Atmosphere: 1

Food: 1

Service: 1

Chris

Food is terrible. Manager is useless and completly incompetant. Place is run like a circus with a bunch of clowns qorking there

Ashley Deforest

Drive thru was so terrible today! She didnt even understand i had not received my full order yet. I informed her I am missing the bagel I order she hands me a muffin and expected me to leave the drive thru immediately like my order incomplete. Do your employees understand a muffin not a bagel? Thank you for trash instead of breakfast šŸ™„ dont even bother calling the line is busy

Atmosphere: 1

Food: 1

Service: 1

Paramjit Singh

The staff was not hospitable at all the old lady gave us the wrong order upon asking she said the ā€œthis is what you orderedā€ in very rude manner. Totally disappointed

Atmosphere: 1

Food: 1

Service: 1

Amanda

Incompetent is not a strong enough word for the lack of service this place gives. Just went in for a coffee and witness an error at the till which a lady needed refunded, another lady upset about her sandwich and how her iced coffee was filled from an inch to the top, did the worker apologize? Nope she argued with the customer until she left and then proceeded to complain about her to another employee in front of customers. And the third was a lady who wanted 10 Timbits divided into two flavours, which they got wrong TWICE. Only time this place runs remotely in sync is when an older women with grey curly hair is behind the counter....the rest just have no clue what's going on.

Atmosphere: 1

Food: 1

Service: 1

J R

Got here at 10:52 and was told they were closing, drive thru only. I just wanted a single coffee. I can't get one because I didn't drive here.

Service: 1

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