Tim Hortons

155 Lynden Rd, Brantford
(519) 757-0092

Recent Reviews

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Ali Olmstead

I came to pick up an online order for my coworkers, and I was treated terribly. I ordered a latte that I was waiting for and an employee walked over and told me “ we don’t have that”. I was confused because what do you mean you don’t have the stuff for a latte? The attitude that I was met with was very unprofessional. The employee then proceeded to walk away from our conversation and come back five minutes later, no latte in hand. He asked me “what?” Which I thought was rude and when I verbally asked for them to make the latte they finally did, and it took a very long time. I was gone from work for 20 minutes, which I think is a bit crazy seeing as I made an online order. I hope nobody else has had to deal with this horrible customer service. Tim Hortons, do better.

SECOND REVIEW!!!!:
Absolutely disgraceful and awful service, i am so enraged. This place should be shut down unfortunately. To begin, I ordered off the app for my coworker and I, and when I went to pick it up a few minutes later, I was told that the item that I had already paid for was UNAVAILABLE. I ordered garlic bread, 3.49. I was given a donut which is 1.69. So not only was I given a different item, they also gave me one that was cheaper than the on that I ordered. What we can learn from this, Tim Hortons, is that we should update our app to show what we have. Have a great day!

THIRD REVIEW!!!!:
My coworker went in to buy some food and a frozen lemonade. When she asked for the frozen lemonade, she was told that they did not have any. How can you not have any lemonade. This establishment is very bad for not carrying the things on their menu. Tim Hortons, do better.

Atmosphere: 1

Mandeep Singh

Absolutely perfect place for my breakfast. Great friendly team with positive zeal.
Thank you for your brilliant service always

Atmosphere: 5

Food: 5

Service: 5

Gagandeep Singh

Great service…staff is really nice…perfect morning stop before work

Atmosphere: 5

Food: 5

Service: 5

Pardeep Kumar

Best location in the area. Drive thru is always quick. Also, Lobby is always nice and clean. Brilliant staff with extreme positive energy. Always Correct orders with great speed. Thank you for your service, its hard to find nowadays. Keep it up Team.

Atmosphere: 5

Food: 5

Service: 5

BJ

VERY HAPPY

Atmosphere: 5

Food: 5

Service: 5

Chaitanya Aggarwal

Extremely happy from the speed and quality of food here. Great team with high energy. Love this place.

Atmosphere: 5

Food: 5

Service: 5

Scott Hendon

One of the worst. Literally the closest Tim's to my house but I'll drive the extra distance to avoid it. Can't understand most of the impolite staff and orders are wrong half the time. Thumbs down from me.

Atmosphere: 2

Food: 4

Service: 1

Divanshu Arora

Rude as hell the order taker. Time 12:38pm date 6th February 2026 came for a coffee.

Ashley Way

This location is great to stop at! I stop numerous times a week as my take my children to Karate not far from this location. They always make my coffees perfect and they taste great! Kids love the potato wedges when we come in the night here

Atmosphere: 5

Food: 5

Service: 5

Dante U

They can never get a order right and give dirty looks for asking simple things like ketchup and napkins.

Atmosphere: 1

Food: 2

Service: 1

Vansh Patel

Great service with hard working team. Love this place specifically for spacious lobby and its cleanliness. Best in the region

Gurdit Singh

Brilliant experience here. Best place to hang out. Great team with positive atmosphere. Highly satisfied with service.

Atmosphere: 5

Food: 5

Service: 5

Inderpreet Kaur Toor

Great service. Quick service. Perfect orders always. Love this place

STUDY WITH SONIA

I really really loved this place. Fast service. Perfect orders and great cheerful team. Clean and tidy place to hang out. Best in the area.

Atmosphere: 5

Food: 5

Service: 5

Ryan Davis

Tim Hortons used to be good now. You'd be lucky if you get served. But they're too focused on DoorDash, orders and Uber. If you're going in for a coffee in the morning before work. Good luck. The staff can barely speak english.And they're gonna screw up your order.Tim hortons is a disgusting company

Atmosphere: 1

Food: 1

Service: 1

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