Tim Hortons
164 Colborne St W, Brantford
(519) 751-1432
Recent Reviews
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Fast, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Came here on Xmas and she said one moment please and never came back. So I looped back through the drive thru, then she said one moment again and disappeared for 5 mins. Like just say you don’t wanna serve me, I can understand with it being Xmas😭
Atmosphere: 1
Food: 1
Service: 1
Staff very friendly, orders processed quickly and efficiently. Seating is limited with larger table making it impossible for couples to find a table. Temperature inside is very cool almost like air conditioning is still on.
Atmosphere: 2
Food: 5
Service: 5
No more strawberry fill donuts?? What the ****...?
Atmosphere: 2
Food: 4
Service: 2
Always waiting 5-10 mins for my sandwich
Atmosphere: 2
Food: 3
Service: 1
They don't listen carefully to your order.
In 20 years of going to Tim hortons I have never had a worker with so much attitude tell me. She can't give me more then 4 creams or 4 milks.
Usually. I get 6 - 7 because the machine spits out way more then 6.7. Never in my life of 20 years has a Tim hortons said they can give me only 4.. And with atitutde too.
I have reported this to head office. Learn better customer service
Atmosphere: 2
Food: 2
Service: 1
Wow your duty manager at 2:15 pm just yelled out to East Indian girl doing garbage had a vest on for doing garbage inside.
I work for Tim Hortons in water treatment never in 20 years I have never seen this before duty manager does not know how to talk to staff at all.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Vanilla Iced Capp
Tell me why they make you pull to the front to wait for your food only 10 minutes later come out with a refund because they didn’t have eggs… management should crack down on slackers not doing their job properly.. stop filling orders you haven’t confirmed you can fulfill.
Atmosphere: 2
Food: 3
Service: 1
Reys was amazing, he is fast, polite and awesome overall.
He is a really good role model for tim hortons staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very good service and attitude Sapneet. She was very Polite and sweet. Keep it up, girl.
Atmosphere: 5
Food: 5
Service: 5
Went and ordered 5 Large coffees, a medium French Vanilla & a tea, asked for a double tray and ruddely was told (we dont double tray), then as I asked to cancel my order the staff huddled and were chatting) another employee asked why I dont want my order to her co-worker I loudly saod BECAUSE you wont double tray it & Im tired of broken trays and wearing drinks!
I WONT be back! Star Bucks is looking better & better! West Brant Timmies is looking worse & worse, its owner greed! Well for the sake of a paper tray, ya LOST my business!
Atmosphere: 1
Food: 1
Service: 1
This place toaster is always off when I go to order a bagel I’m not sure what’s the point like how much energy does a toaster burn? And don’t get the started on the inability to understand what they are saying it’s near to impossible!
Atmosphere: 1
Food: 1
Service: 1
We went to this Tim Horton, the manager herself was extremely disrespectful and rude. NOT ONCE BUT SEVERAL TIME!. She did not wanted to give us extra cream. We ordered 3 ice coffee but gave us only 2. when we waited for her. She slammed the drive trough door on our face. As a manager she should have handled this situation with understanding and respect for the customer. Me my friend and family will never go to the Tim Horton again congratulations on losing your customer cuz of your bad management.
Atmosphere: 1
Food: 1
Service: 1
The manager here is hopelessly inept. Corporate needs to seriously evaluate this location.
Atmosphere: 1
Food: 1
Service: 1
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