Tim Hortons
440 Colborne St W #2, Brantford
(519) 752-2156
Recent Reviews
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Tim Horton’s has always been my go to coffee house.
I really enjoy coming to this Tim Hortons on my way to work every morning. It’s always quick and the coffee is always fresh tasting. The lady in the morning, Anne, remembers my order and starts preparing it as she sees me walk in. Thank you for being so kind it makes the start of the day awesome!
Worst Timmie’s, Lined up since 15 minutes and no one damn care about it
Nice place to have a coffee break! Pizza 🍕 is delicious
Just started coming here and it gets better everytime! The staff know my order and are always so friendly. They’re fast and efficient. Never have any problems and the service is always so quick. 10/10
Best services and good food they are providing .i really loved it ….delicious food
Vegetarian options: No other option needed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin, Bagel, Boston Cream, Vanilla Cream, Cookie
Slowest Tim's around
Atmosphere: 2
Food: 3
Service: 2
My grandparents go here all the time as they are too old to cook meals some days it’s nice for them to just pick up ready made food.
My grandpa ordered chilli and a coffee 1 milk 1 sugar the cup was full of milk and the chili was all over the bag.. later melted through the the bag and spilled all over his car when he got home leaving my grandpa to clean it up and still didn’t have a meal and was too tired to go back and ask for a refund and had no meal..
This service in fast food has become extremely crappy at all Tim’s, Wendy’s and McDonald’s. 6 years ago I was written up if I wasn’t serving customers properly if the order wasn’t made in a timely manner.. you greeted everyone with a smile and served them with the best manners possible now these kids take their time, 10-15 mins before your order can be taken and another 10mins before you get your food ..these places charge an arm and a leg for squalor.
Please train your employees properly, this is not Canadian service, this has become a huge issue, please fix it.
Atmosphere: 2
Food: 2
Service: 1
The girl on the order taking counter was not professional and didn’t know anything about Menu we were ordering. She said Excuse me 7 times while taking order to repeat the order item. They should train their staff more.
Atmosphere: 3
Food: 5
Service: 1
Timmies, come on, guys, tell us you don't care what you serve. Where is the quality? This isn't even pathetic, this is pure garbage.
PS. I'm a regular so do better!
Restaurantji Recommends
Worst customer service of any Tim hortons I’ve ever been to, which includes Mississauga!
When I pull up to the window, not even a hello - just shoving the debit terminal at me. Then which I still have my wallet and card starts shoving my drink and food at me. Then when I had asked for some napkins (as those aren’t default with food any longer) he rolls his eyes and sighs at me.
This has happened on numerous occasions with the same man, Young Indian gentleman.
With how outrageous the prices are getting, you would think the service would improve.
Service: 1
Ordered breakfast meals and substitutions of a donut. When we get home no donuts. Who drives back to complain. Line up too long for another 1/2 hr wait. Making money off the backs of customers. Please get the orders correct. What else is your job!
I absolutely love this location, and I find the employees here are wonderful. Every week day morning I order the same thing, and they even remember to add my on-side cream without needing to ask. They're always greeting my daughter and I with the biggest smiles, and it brings us joy every morning.
Atmosphere: 5
Food: 5
Service: 5
If somebody is hearing me from your store guys please, idk how much you gonna care, i ve been handling multiple stores at a time, this guy at your team been showing me so much attitude on my first coffee of the day to handle multiple stores, please please manager please dont messup my day putting these kinda people at the window, i want my day to start a day with a pleasant coffee, please manager please
Atmosphere: 1
Food: 3
Service: 1
Change the name as Indian Dhawa.
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