Tim Hortons

11 Sinclair Blvd, Brantford
(519) 720-0385

Recent Reviews

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M M

This is a great location as it’s right off the highway for travellers. At this Timmie’s there’s seems to be lots of staff which makes the lines go fast. Food is always as you order it. There is also a Wendy’s, kfc, Taco Bell, Wendy’s, and New York fries. There’s also a atm machine here as well.

Atmosphere: 5

Food: 5

Service: 5

HARMAN

Just had the worst iced protein latte of my life today — it is so bitter and looked like someone mixed mud in water. Can’t even take a sip. I couldn’t go back to complain right away, but once my shift ends, I’m definitely going back to let them know.

Sahil

Some rude workers and they just do not wand to do some extra for customer satisfaction

Atmosphere: 2

Food: 3

Service: 1

Sukhpreet Ghumman

Here is near flying j stop close to Tim Hortons no restroom service at night anybody come to this flying j be careful restroom service only daytime at Tim Hortons plaza

Cool Jul

Terrible service in the foodcourt portion. Tables were dirty and unclean. Employee cleaning the seating area was incredibly rude and unkind.

Atmosphere: 3

Food: 4

Service: 1

Lisa Houston

Just seen a video online of the employees at this location making racial comments and swearing at a customer who was recording on his phone. Absolutely disgusting behaviour for any employee. Unreal! Tim Hortons is earning quite the reputation with employees like this. *smh*

Service: 1

Parm Bajwa

Never get a coffee as it is , always make what they want to make our wish is not considerable 🤣 mostly ordered in the morning from front side I don’t know about drive through

Food: 1

Service: 1

Isha Bougal

I ordered a brown sugar iced latte with chocolate milk, but what I got was literally just brown sugar water—no milk at all. Really disappointing, as it wasn’t at all what I paid for.

Food: 1

Chad Morris

Bacon is pink and uncooked

Atmosphere: 2

Food: 1

Service: 1

Chris Agro

Iced Cap, Iced Coffee and a chocolate chip muffin to hold us over until we got to Niagara Falls

Atmosphere: 5

Food: 5

Service: 5

Rajnikant

Very unprofessional experience at this location on August 18, 2025, at around 11:56 PM. The staff member named Prince refused to provide the order, claiming they don’t give out orders after 10 PM. This is completely unacceptable because I have previously received an order from the same place at 1:00 AM without any issues. If there is a new policy, it should be updated in the app or clearly communicated. Refusing confirmed orders creates a terrible customer experience. Avoid this place if you expect reliability they do not honor confirmed orders and waste your time…….

Atmosphere: 1

Food: 1

Service: 1

Annette K

We had to ring a bell for service. Never had that happen at a TH before! Great service when he arrived...

Atmosphere: 5

Food: 5

Service: 3

chadster morrisimo

The cashier was wearing a hair net on his beard but not his gigantic mustache. Make this make sense.

Atmosphere: 3

Food: 3

Service: 2

Melissa Langelaan

Best iced capp I've ever had

Always Dreaming

Every time I come here, the ice cap is always so good!! I get very lucky every time, so happy that their coffee is always hot and fresh, ice caps are always cold and sweet, and the customer service is amazing as well

Atmosphere: 5

Food: 5

Service: 5

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