Williams Fresh Cafe

615 West St, Brantford
(519) 750-5778

Recent Reviews

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nakena gamer

Great food and even better service

rotem bra

when I entered the place, it didn't smell like a coffee shop. the coffee I ordered was ok.

Atmosphere: 3

Food: 3

Service: 3

Kiril Strax

When we entered, I was thinking it was a mistake: the wibe is of a food court in the mall. But good food and coffee, and a friendly service make up for the lack of charm.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Turkey Apple Cranberry on Ciabatta

Merlin

Williams Cafe is a place that offers an exceptional experience in food, atmosphere, and service.The food breakfasts I have had there are really nice, and they have never messed up my order. The coffee is really good too and you get all these in a nice, quiet and calm environment. Of course, it's a little pricey when compared to similar spots, but it's worth it, I would say.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Bagel, Turkey Club Sandwich Added Avocado

Kesha Wagner

Drive- thru experience was great. Food is fresh and value for the money. If you are looking for fresh and not fried...

Food: 5

Service: 5

olti rexha

Cold food, very spicy and not the best smoothie.

Atmosphere: 2

Food: 1

Service: 2

Larry K

Best thing about this café is its relaxing ambience. The establishment is very clean and a lovely place to have a conversation over food and drinks. The food itself isn't great and is quite bland, but it is definitely fresh. I'm not sure if the café had a change in ownership in the past few years but I do feel that the food quality has decreased. Besides that, staff and service are excellent.

Atmosphere: 5

Food: 2

Service: 4

Kris Cath

Went in just after lunch for a quick bite.
Easy order, grab your number placard, find a table, and have a seat.
Hot drink came first, then the wrap. Servers attentive with clearing the tables.
Large seating area holds plenty of people.

Atmosphere: 5

Food: 5

Service: 5

Dianne Dorothy

Staff run off their feet. Under staffed. Tables not clean. Floors need sweeping.

Atmosphere: 5

Food: 4

Service: 5

Jessica Dineen

Quality is inconsistent. It depends on what employees making your food or drink, there’s one employee that does a really good job that I’m aware of and there are a couple of others that don’t.

Your drink is either properly full or you’ve got about an inch of clearance between where it should be and where it is.

The same issue was present with the food. The bagels are the easiest way to point out the problem you got a plain bagel with plain cream cheese, and some of the employees will give you a proper amount, and the others will give you the thinnest layer of cream cheese possible , to the point where it’s not really possible to call that layer of cream cheese.

The thing that this store does consistently well is cleanliness. And for that, they got five stars on atmosphere.

If they could figure out the portion issue, I’d be there on a daily basis.

Because of the inconsistency and the fact that some of the employees put the thinnest layer possible, otherwise just short what you’re paying for, I walk out more often than I buy anything. It’s because I’m checking to see who’s working. It’s one of the employees weren’t doing their job right, I’m better off going across the street to McDonald’s .

Since I see that management does see these reviews, if management wants to fix the issue, management should watch how each employee does things, and actively correct the ones causing the decline in reputation.

I want things to improve so badly for you guys, when you do things well, you’re the best location I’ve ever been to, but when you don’t, I wish I would have gone elsewhere. So close to being perfect, just need to focus on improving the bad apples and drive it home.

If things change for the better in the future, I will update my review to reflect this.

Atmosphere: 5

Food: 1

Service: 3

Barb Coles

I ordered grilled cheese it had the thinnest piece of cheese which was nit melted no tomato all bread which was so small for $9 and their house salad which was 13 ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Derek Chechak

Everything was great except the insomnia that came with my caffeinated coffee when I asked for decaf.

Atmosphere: 4

Food: 4

Service: 3

David Burnfield

Great coffee, staff and atmosphere

Christine Chung

When it took a lot longer to get the wrong order.. first I’m told I don’t have the right amount of change (counted it again in front of the girl) and then she brings me something I didn’t order with attitude ..Not sure who took a dump in your cornflakes this morning but, thankful for the Asian lady who was nice to make it right for me with a smile. Thank you

Atmosphere: 2

Food: 1

Service: 1

Bill Robertson

Excellent place to go with friends and enjoy an afternoon of conversation and nice cup of tea

Atmosphere: 5

Food: 5

Service: 5

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