Zero star , very worst experience AC is not working and we were waiting for our order very long and slaute to the staff how they are surviving in this hot area and how they are handling customer never visit this place.
Aman Preet
i generally donot prefer kfc. but hands down this is the best kfc ever.
richellvb
The AC is not working! It's so bad!!! We're sweating while eating!!! We informed the cashier, and she said the AC is ON already, but it seems like a heater!
No wonder we're the only person in the restaurant.
shahreen kabir
This was one of the worst dining experiences I’ve ever had — completely unprofessional and disappointing from start to finish.
My husband and I went to this KFC with our family group of 10 people to enjoy a meal together on Canada Day. We were told by an employee named Sankaj that we could dine in, so we placed a large order and paid for everything.
Right after we paid, he suddenly changed his mind and said we couldn’t eat inside anymore because the chicken would take 20 minutes and they wanted to clean up since they were closing at 8 PM.
It was only 6:20 PM — closing was still almost two hours away. So why lie and accept our order in the first place?
Because of this, we had to call the other half of our group and tell them not to come — which completely messed up our plans. Seeing that we were upset, Sankaj tried to cover up the situation by promising he’d add something extra to our order to make up for the inconvenience — and to avoid a refund.
We waited over 30 minutes for our food — only to be told that he wasn’t actually going to give us anything extra after all. Then suddenly he says, “You can eat inside for 10 minutes if you want.” What?? After everything we just dealt with?
Not only was his behavior completely inconsistent, but his attitude was dismissive and rude. When asked for his name, he laughed like he found the whole thing amusing. I’ve never experienced anything like this at a fast food restaurant before.
Honestly, don’t waste your time or money here. The food took forever, the customer service was absolutely terrible, and Sankaj was shockingly unprofessional. The fact that this happened on a holiday when we were just trying to have a nice meal with our family makes it even worse.
This location is a disaster. Avoid it. KFC, you seriously need to reevaluate who you’re hiring. They mentioned it's halal. I dont know if he lied about his name or so. But he is a brown guy, tall like 5 feet 8 or 10 inches with a beard.
Dawn McBride
It's 32 plus degrees out and there's no air conditioning in their dining room I couldn't even stand in the dining room long enough to take an order
Oleh Kryhan
Horrible menu explication … Food not worth the money . Got wrap just with chicken + 3 pieces of cabbage and sauce , nothing else in . Washrooms are dirty + soup machine broken . Never in life come back to KFC in Canada ! Watch and learn from European KFC or at least McDonalds!
Mohammad Ahmad
Absolutely disgusting store. I wouldn’t eat here ever. Ordered food here and went to wash my hands while waiting for food. Men’s room had no soap so they asked me to use the women’s washroom. Women’s washroom also had no soap and the workers weren’t willing to fill the soap dispensers.
I asked them how are you able to use the washroom and go back to making food without washing their hands with soap. This annoyed the employees who started whispering in Hindi (thinking I don’t understand them) and were complaining that a customer was being annoying about the washroom. I then said forget it and just refund my money to my debit card but they refused. The manager started yelling saying I have no right to ask for a refund and that they can’t refund back to debit (in Canada businesses must refund to original source of payment). The manager told me take the cash or leave empty handed so I had to take the cash.
KFC needs to shut this store down and retrain the entire staff on health and safety. Don’t eat here unless you want staff who don’t wash their hands with soap before making your food.
NANCY
GOOD SERVICE
Atmosphere: 5
Food: 5
Service: 5
PATRICK
BEST ZINGER SANDWICH EVER
Atmosphere: 5
Food: 5
Service: 5
Nancy
I ordered a bucket of chicken and a large fry. The window woman said it would take 10 minutes since they had nothing ready. We said that was fine. About 2 minutes later she passed our order through the window. I got home and the chicken was not cooked enough to consume and a very tiny fry was included. When we went back to the restaurant and advised this was the 2nd issue with orders and were told they would refund us the last order and to Never Come Back! WOW what poor service! I’ve never even been banned from a bar, really bad
Not good at all. Almost zero effort into trying to serve good food.
Atmosphere: 2
Food: 2
Service: 2
Gary Parks
Cold fries, cold rubber chicken. Last time I ever eat here. Pretty outside, trash inside. Eat anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad, Popcorn Chicken
Diksha Mittal
I ordered plant based sandwich. It was so yummy and fresh. Loved it!!
Atmosphere: 5
Food: 5
Service: 5
Loyd Joseph
Worst fried chicken in town. Service is just awful. Popeyes right across the road, larger pieces, fresh never frozen, taste much better. Make sense why Mary Brown's coming right next to it.
Atmosphere: 3
Food: 1
Service: 1
Ray Pilon
Greasiest and not crispy, worst KFC I have ever had. Do not recommend.
Zero star , very worst experience AC is not working and we were waiting for our order very long and slaute to the staff how they are surviving in this hot area and how they are handling customer never visit this place.
i generally donot prefer kfc. but hands down this is the best kfc ever.
The AC is not working! It's so bad!!! We're sweating while eating!!! We informed the cashier, and she said the AC is ON already, but it seems like a heater!
No wonder we're the only person in the restaurant.
This was one of the worst dining experiences I’ve ever had — completely unprofessional and disappointing from start to finish.
My husband and I went to this KFC with our family group of 10 people to enjoy a meal together on Canada Day. We were told by an employee named Sankaj that we could dine in, so we placed a large order and paid for everything.
Right after we paid, he suddenly changed his mind and said we couldn’t eat inside anymore because the chicken would take 20 minutes and they wanted to clean up since they were closing at 8 PM.
It was only 6:20 PM — closing was still almost two hours away. So why lie and accept our order in the first place?
Because of this, we had to call the other half of our group and tell them not to come — which completely messed up our plans. Seeing that we were upset, Sankaj tried to cover up the situation by promising he’d add something extra to our order to make up for the inconvenience — and to avoid a refund.
We waited over 30 minutes for our food — only to be told that he wasn’t actually going to give us anything extra after all. Then suddenly he says, “You can eat inside for 10 minutes if you want.” What?? After everything we just dealt with?
Not only was his behavior completely inconsistent, but his attitude was dismissive and rude. When asked for his name, he laughed like he found the whole thing amusing. I’ve never experienced anything like this at a fast food restaurant before.
Honestly, don’t waste your time or money here. The food took forever, the customer service was absolutely terrible, and Sankaj was shockingly unprofessional. The fact that this happened on a holiday when we were just trying to have a nice meal with our family makes it even worse.
This location is a disaster. Avoid it. KFC, you seriously need to reevaluate who you’re hiring. They mentioned it's halal. I dont know if he lied about his name or so. But he is a brown guy, tall like 5 feet 8 or 10 inches with a beard.
It's 32 plus degrees out and there's no air conditioning in their dining room I couldn't even stand in the dining room long enough to take an order
Horrible menu explication … Food not worth the money . Got wrap just with chicken + 3 pieces of cabbage and sauce , nothing else in . Washrooms are dirty + soup machine broken . Never in life come back to KFC in Canada ! Watch and learn from European KFC or at least McDonalds!
Absolutely disgusting store. I wouldn’t eat here ever. Ordered food here and went to wash my hands while waiting for food. Men’s room had no soap so they asked me to use the women’s washroom. Women’s washroom also had no soap and the workers weren’t willing to fill the soap dispensers.
I asked them how are you able to use the washroom and go back to making food without washing their hands with soap. This annoyed the employees who started whispering in Hindi (thinking I don’t understand them) and were complaining that a customer was being annoying about the washroom. I then said forget it and just refund my money to my debit card but they refused. The manager started yelling saying I have no right to ask for a refund and that they can’t refund back to debit (in Canada businesses must refund to original source of payment). The manager told me take the cash or leave empty handed so I had to take the cash.
KFC needs to shut this store down and retrain the entire staff on health and safety. Don’t eat here unless you want staff who don’t wash their hands with soap before making your food.
GOOD SERVICE
Atmosphere: 5
Food: 5
Service: 5
BEST ZINGER SANDWICH EVER
Atmosphere: 5
Food: 5
Service: 5
I ordered a bucket of chicken and a large fry.
The window woman said it would take 10 minutes since they had nothing ready. We said that was fine. About 2 minutes later she passed our order through the window. I got home and the chicken was not cooked enough to consume and a very tiny fry was included. When we went back to the restaurant and advised this was the 2nd issue with orders and were told they would refund us the last order and to Never Come Back! WOW what poor service! I’ve never even been banned from a bar, really bad
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not good at all. Almost zero effort into trying to serve good food.
Atmosphere: 2
Food: 2
Service: 2
Cold fries, cold rubber chicken. Last time I ever eat here. Pretty outside, trash inside. Eat anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad, Popcorn Chicken
I ordered plant based sandwich. It was so yummy and fresh. Loved it!!
Atmosphere: 5
Food: 5
Service: 5
Worst fried chicken in town. Service is just awful. Popeyes right across the road, larger pieces, fresh never frozen, taste much better.
Make sense why Mary Brown's coming right next to it.
Atmosphere: 3
Food: 1
Service: 1
Greasiest and not crispy, worst KFC I have ever had. Do not recommend.
Atmosphere: 1
Food: 1
Service: 4
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