Tim Hortons

2379 Parkdale Ave E, Brockville
(613) 345-3712

Recent Reviews

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dison pinto

Don’t go here one of the worst
service the food is horrible.

Atmosphere: 1

Food: 1

Service: 1

mike sabourin

Great coffee and donuts

Atmosphere: 5

Food: 5

Service: 5

Frank Liu

8 IT occupied 2 large tables, making noise...

Atmosphere: 3

Food: 4

Service: 4

Christian Blais

It's the second time in two weeks. We do an order on the boards at the entrance, and there's always something wrong. First time we had to go to the counter after a 20 min wait to see where I order was. Then they tell us it's sitting on the counter for mobile orders. So we waited for nothing. First it wasn't a mobile order. It was ordered in store. Why do they ask to put in our name if no one is calling it.
Second time, last week. We ordered again at the board in store. Paid for it. Everything went good. Except no receipt came out.
After 10 min we decided to check at the counter. The order never went through but they got the payment. So we had to order again at the counter trying to remember what we ordered. They messed up the order anyway. My wife to the counter to mentionned that they should check the boards. Shexanswered very rudely that they where check last week and everything is fine. So we just left and never going back to this Timmies.

Atmosphere: 1

Food: 3

Service: 1

A. George Adamson

An excellent Tim's location, as expected.

Atmosphere: 5

Food: 5

Service: 5

Wayne

Fast drive through service.

Jenny T-hill

This store sure has gone downhill. Very very slow drive thru, out of things earlier than any other timmies in the area. Staff do not look happy there. It is Especially bad if you work early and you go through at 5-6am. I sure hope management becomes aware of the staff issues. This morning my husband went through and the staff were in a very loud aggressive fight! It was terrible and he almost drove away, but one came to the window with his coffee still screaming at the other while handing him his drink. He is NEVER going back this time. Just a horrible atmosphere for customers

Atmosphere: 1

Food: 3

Service: 1

Obie rol

Verbatim conversation between 2 TH colleagues (male working at the cashier and female preparing other orders) speaking in front of customers lined up while waiting to be served: Male: "You don't have to throw that away, it was literally just a millisecond. Female: "We're gonna get in trouble for that." Male: "What are we gonna get in trouble for?" Male colleague also charged us incorrectly for soup after we both confirmed to skip the soup altogether. Male worker has attitude issues to top this all off.

Atmosphere: 2

Food: 4

Service: 1

Marie Bonacci

Vegetarian options: Very poor options

Dietary restrictions: No restrictions available

Kid-friendliness: Not really unless your child can and will sit quietly

Wheelchair accessibility: Yes. Somewhat cozy but can work

Atmosphere: 4

Food: 4

Service: 4

Nissar M.A.

Cuisine identical to fast food
1 star at least for the lack of customer management: less practical than at Mc Donald or KFC

Atmosphere: 5

Food: 5

Service: 5

Mag

First time in this brand...
It's excellent, but a lot of forgetting...we were missing a Wrap, a lot of out of stock.
I tested, I saw...
I will not return

Atmosphere: 4

Food: 5

Service: 3

Shane Joyce

Black coffee done right!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Frappe

Gary Joyce

Team was really nice and friendly and my coffee was great.

Atmosphere: 5

Food: 5

Service: 5

Briana Major

Parking: Lots of parking

Atmosphere: 5

Food: 5

Service: 5

Caleb R

They almost always get my order wrong.

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