Zero regard for food safety. Cashier taking money from customers and then packing orders and grabbing napkins without washing her hands
Stephanie Getz
Brought a coupon for a $9.49 meal deal, and asked to sub the teen burger for a mozza (which is noted as possible on the back of the coupon). The girl at the cash was very confused and had to ask for help. I explained it said on the back of the coupon but she wouldn’t look at it and waited for someone else. The other girl who came out to assist said she wasn’t sure if they could do that - even though I have done this before (even at this location) so once again I noted it says on the back of the coupon. She rang it up and the total came to around $16. I informed them that didn’t make any sense and they insisted repeatedly that was just because of tax. Very frustrating experience so I left instead of ordering.
Phynesse A
This is the best A&W location in Burlington. Burger was hot and fresh, Onion rings were crisp and hot from the fryer and not over seasoned. Service was friendly and with a smile. This location also hires locals and has a diverse staff. This location is my new go-to for A&W.
Atmosphere: 5
Food: 5
Service: 5
Nosferatu
One person working the til on a very busy day it took over 25 mins to get our food and it was cold by the time we ate it.
Atmosphere: 1
Food: 1
Service: 1
Dhaval Patel
Great service and delicious food! Burgers are always fresh, fries are crispy, and service is always great as well!
Atmosphere: 5
Food: 5
Service: 5
KULJEET BRAR
Girls taking order too rude giving angry look without reason
Vik Chauhan
Good food, Quick service.
Veggie burger with cheese is fantastic
Atmosphere: 3
Food: 5
Service: 5
Jitin Batra
We tried veggie masala burger. It was amazing
Douglas Anderson
Burgers and fries were fine but the Onion rings were inedible. Couldn't be bothered to return them as they were busy . Saw some questionable food handling as well.
Dan Mcaulay
Had a wonderful and polite staff . Very nice . Quick and exactly what I ordered .
On April 3, 2024, between 2 PM and 4 PM, a female employee at the store was wearing a necklace with an 'A' and wings. Unfortunately, she was very rude, making disrespectful faces and not following instructions properly. Because of this experience, I won't be coming back to this store, and I won't recommend it to anyone. 👎🏻
Kim Dalley
New coffee is awesome previous coffee too bitter, food was great as always
Atmosphere: 3
Food: 5
Service: 5
Karam Chahal
Cashier don’t have manners, I already pay for Chipotle sauce on my Burger but it was so less and I asked for some more, she want me to pay again idk why and the chicken was under cooked
Food: 1
Service: 1
Recommended dishes: Spicy Habanero Chicken Burger
Gurkanwal Toor
Whenever I go for shopping in mall .This is only spot for my food . I always notice Brenda taking my order . she makes sure I got it perfect . Perfect Service .
Zero regard for food safety. Cashier taking money from customers and then packing orders and grabbing napkins without washing her hands
Brought a coupon for a $9.49 meal deal, and asked to sub the teen burger for a mozza (which is noted as possible on the back of the coupon). The girl at the cash was very confused and had to ask for help. I explained it said on the back of the coupon but she wouldn’t look at it and waited for someone else. The other girl who came out to assist said she wasn’t sure if they could do that - even though I have done this before (even at this location) so once again I noted it says on the back of the coupon. She rang it up and the total came to around $16. I informed them that didn’t make any sense and they insisted repeatedly that was just because of tax. Very frustrating experience so I left instead of ordering.
This is the best A&W location in Burlington. Burger was hot and fresh, Onion rings were crisp and hot from the fryer and not over seasoned. Service was friendly and with a smile. This location also hires locals and has a diverse staff. This location is my new go-to for A&W.
Atmosphere: 5
Food: 5
Service: 5
One person working the til on a very busy day it took over 25 mins to get our food and it was cold by the time we ate it.
Atmosphere: 1
Food: 1
Service: 1
Great service and delicious food! Burgers are always fresh, fries are crispy, and service is always great as well!
Atmosphere: 5
Food: 5
Service: 5
Girls taking order too rude giving angry look without reason
Good food,
Quick service.
Veggie burger with cheese is fantastic
Atmosphere: 3
Food: 5
Service: 5
We tried veggie masala burger. It was amazing
Burgers and fries were fine but the Onion rings were inedible. Couldn't be bothered to return them as they were busy . Saw some questionable food handling as well.
Had a wonderful and polite staff . Very nice . Quick and exactly what I ordered .
Restaurantji Recommends
On April 3, 2024, between 2 PM and 4 PM, a female employee at the store was wearing a necklace with an 'A' and wings. Unfortunately, she was very rude, making disrespectful faces and not following instructions properly. Because of this experience, I won't be coming back to this store, and I won't recommend it to anyone. 👎🏻
New coffee is awesome previous coffee too bitter, food was great as always
Atmosphere: 3
Food: 5
Service: 5
Cashier don’t have manners, I already pay for Chipotle sauce on my Burger but it was so less and I asked for some more, she want me to pay again idk why and the chicken was under cooked
Food: 1
Service: 1
Recommended dishes: Spicy Habanero Chicken Burger
Whenever I go for shopping in mall .This is only spot for my food . I always notice Brenda taking my order . she makes sure I got it perfect .
Perfect Service .
Atmosphere: 5
Food: 5
Service: 5
Love the service!
Atmosphere: 5
Food: 5
Service: 5
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