best customer service and gelato i love that place will go again for sure !
Atmosphere: 5
Food: 5
Service: 5
Daniya Osama
Has the best gelato in town , all the flavors are absolutely delicious ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hazelnut Crunch 350 ml, Gelato Ice Cream, Blueberry Cheesecake, Kinder Bueno 350 ml
Lara Danial
Amazing gelato and the owner is very nice and helpful!
Atmosphere: 5
Food: 5
Service: 5
Angelica Meigs
I felt duped…it says gelato but its over priced ice cream. Maybe opened to catch overflow from the way better place on the corner? Shocked at the 4.8 star rating.Edit based on owners response: ohhhh, go kick rocks!!!! I did order here. And I’m not in cahoots with the other gelato place. I was just giving an honest review.
Iman “you are loved” crafts
Amazing Gelato. Taste so good!! Nice place ?
Yasser Massimi
Tasty ice cream with wide varieties of
Atmosphere: 5
Food: 5
Service: 5
Sura Hadad
Amazing place and great service. Love it. Must try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato Ice Cream
Dareen Jouihan
It was amazing
Priyanka Mistry
On Saturday September 2nd 2023 around dinner time (say between 6-8pm) My husband, 3 year old child and myself were travelling back to Toronto after spending the day at Niagara Falls. Just a few minutes before we got to the bridge while on the highway home my little one says "I have go to"! Traffic was bad but it was moving so it took a little while before we got off the highway. We ended up on Lakeshore which was packed with traffic. On the GPS my husband had marked a nearby tim hortons for us to stop at in order to let my little one use the bathroom. Little did we know the GPS took us to a Tims that was stationed at the Petro canada on Lakeshore. We went in and their bathroom was locked. I asked the guy behind the register if we could please use the bathroom for my child and he he said no. Then we ran out, took a quick scan of the area and jumped across the street and saw a Gelato place - Alia's Gelato & Cafe. So my husband said "let's go there - it's an ice cream place so they've gotta have a bathroom" We walk in, I spoke to the woman behind the register and asked nicely with a hint of desperation, "can I please take my child to your bathroom he really needs to go, he's only 3" the young woman behind the register quite literally said "we don't have bathrooms here" (impossible btw) I responded and said "please, I'll buy 5 ice creams!) (for context we had my aunt and uncle waiting in the car so we would have just taken a short break to enjoy some Gelato for all 5 of us). This woman didn't didn't care at all, barely acknowledged us and said NO. Not wanting to argue, my husband and I ran out and took another quick scan of the area and he saw Di Mario's Restaurant and my husband said, let's try here. By this point my little one was quivering and shaking and about to cry. Thankfully, these folks had no desire to make a 3 year old have an accident so they allowed me to take him to their washroom. To the owner of Alia's Gelato & Cafe and to the young white woman working at your store between 6-8pm on Saturday September 2nd - You are the very symbol of what is completely wrong with humanity. How on earth you were able to sleep at night knowing that without a care in the world, you denied the use of a bathroom to a 3 year old child? AND quite literally gave up the sale of 5 gelato's for our family to enjoy. The complete lack of dignity and humanity you showed to a 3 year old child is completely repulsive and I will NEVER stop by your cafe. I have also shared this experience with some friends we have that reside in the Burlington area who were horrified to hear that anyone would do such a thing so you've lost their business too. Humanity at it's worst can be pretty bad but never ever did I think for a second that such low class treatment would be given to a 3 year old child. Shame on you!
My favourite gelato spot, had almond fig and it was great.
Vaishali Nanavati
The person working there ( May be owner or a staff member ) had a lot of attitude. He doesn’t know how to behave with people.
Ellen Chen
Amazing gelato with even more incredible staff! There was so many different flavours, even with staff recommendations it was hard to choose. Absolutely no regrets getting the strawberry though! My new favourite place for a nice, cool treat on a hot summer day!
Rand aljammal
Finally found gluten free waffle cones!!!! Super yummy gelato, great service and did I mention GLUTEN FREE cone?
Aws Awes
Lots of desserts to choose from. I love this place, many gluten free options and sorbets!
best customer service and gelato i love that place will go again for sure !
Atmosphere: 5
Food: 5
Service: 5
Has the best gelato in town , all the flavors are absolutely delicious ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hazelnut Crunch 350 ml, Gelato Ice Cream, Blueberry Cheesecake, Kinder Bueno 350 ml
Amazing gelato and the owner is very nice and helpful!
Atmosphere: 5
Food: 5
Service: 5
I felt duped…it says gelato but its over priced ice cream. Maybe opened to catch overflow from the way better place on the corner? Shocked at the 4.8 star rating.Edit based on owners response: ohhhh, go kick rocks!!!! I did order here. And I’m not in cahoots with the other gelato place. I was just giving an honest review.
Amazing Gelato. Taste so good!! Nice place ?
Tasty ice cream with wide varieties of
Atmosphere: 5
Food: 5
Service: 5
Amazing place and great service. Love it. Must try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gelato Ice Cream
It was amazing
On Saturday September 2nd 2023 around dinner time (say between 6-8pm) My husband, 3 year old child and myself were travelling back to Toronto after spending the day at Niagara Falls. Just a few minutes before we got to the bridge while on the highway home my little one says "I have go to"! Traffic was bad but it was moving so it took a little while before we got off the highway. We ended up on Lakeshore which was packed with traffic. On the GPS my husband had marked a nearby tim hortons for us to stop at in order to let my little one use the bathroom. Little did we know the GPS took us to a Tims that was stationed at the Petro canada on Lakeshore. We went in and their bathroom was locked. I asked the guy behind the register if we could please use the bathroom for my child and he he said no. Then we ran out, took a quick scan of the area and jumped across the street and saw a Gelato place - Alia's Gelato & Cafe. So my husband said "let's go there - it's an ice cream place so they've gotta have a bathroom" We walk in, I spoke to the woman behind the register and asked nicely with a hint of desperation, "can I please take my child to your bathroom he really needs to go, he's only 3" the young woman behind the register quite literally said "we don't have bathrooms here" (impossible btw) I responded and said "please, I'll buy 5 ice creams!) (for context we had my aunt and uncle waiting in the car so we would have just taken a short break to enjoy some Gelato for all 5 of us). This woman didn't didn't care at all, barely acknowledged us and said NO. Not wanting to argue, my husband and I ran out and took another quick scan of the area and he saw Di Mario's Restaurant and my husband said, let's try here. By this point my little one was quivering and shaking and about to cry. Thankfully, these folks had no desire to make a 3 year old have an accident so they allowed me to take him to their washroom. To the owner of Alia's Gelato & Cafe and to the young white woman working at your store between 6-8pm on Saturday September 2nd - You are the very symbol of what is completely wrong with humanity. How on earth you were able to sleep at night knowing that without a care in the world, you denied the use of a bathroom to a 3 year old child? AND quite literally gave up the sale of 5 gelato's for our family to enjoy. The complete lack of dignity and humanity you showed to a 3 year old child is completely repulsive and I will NEVER stop by your cafe. I have also shared this experience with some friends we have that reside in the Burlington area who were horrified to hear that anyone would do such a thing so you've lost their business too. Humanity at it's worst can be pretty bad but never ever did I think for a second that such low class treatment would be given to a 3 year old child. Shame on you!
Scrumptious ☺️
Restaurantji Recommends
My favourite gelato spot, had almond fig and it was great.
The person working there ( May be owner or a staff member ) had a lot of attitude. He doesn’t know how to behave with people.
Amazing gelato with even more incredible staff! There was so many different flavours, even with staff recommendations it was hard to choose. Absolutely no regrets getting the strawberry though! My new favourite place for a nice, cool treat on a hot summer day!
Finally found gluten free waffle cones!!!! Super yummy gelato, great service and did I mention GLUTEN FREE cone?
Lots of desserts to choose from. I love this place, many gluten free options and sorbets!