Super super disappointed with the cake I bought from this location. I had asked for honestly, really simple customizations, specifically just the phrase ‘Happy 25th Birthday Breanna’ and balloons. When I picked up the cake it literally said 25th happy birthday Breanna. I asked why they didn’t write the phrase as I had requested. They said they didn’t have enough room on the cake for the phrase. I asked for them to redo it as I was unhappy and they said the manager/cake decorator had gone home and would come back the next morning to fix it. I picked it up today and it appeared to be fixed only to find that they still messed it up. It said happy 25 birthday breanna and the th was floating away with the balloons. How hard can it be to copy a phrase and make it grammatically correct if it’s quite literally your job. Not only that but the fudge was melted down the side and they just drew over it. Will never ever purchase a cake from here again. Super disappointed with the quality for 40$.
Atmosphere: 1
Food: 1
Service: 1
Kristin B
Will always come to this location. The Guelph Line location is closer to me but after it being always closed when it was supposed to be open and miserable owners this is the best atore to choose. The owner is lovely and welcoming. They are quick to serve you as well as acknowledge you. I will always go to this store for cakes and ice cream.
Alicia Freites - CX Connector
Love ice cream
Helena Kayhan
This Baskin Robin's location exceeded my expectations for my dd ice-cream birthday cake. I didn't want a regular birthday cake because it always goes to waste. So I decided to ask if they could do a custom 2 tier cake and, omg did they deliver. They made my vision into a reality. I will definitely going to them for future summer/spring party cakes.
Atmosphere: 5
Food: 5
Service: 5
Dhara Patel
Great service, friendly staff, great ice creamsWill definitely visit again ??
Atmosphere: 5
Food: 5
Service: 5
Paul Robertson
Good Baskin location with Good service ?Picked up a great chocolate ice cream cake for a birthday ?
Atmosphere: 4
Food: 5
Service: 5
avi maheshwari
My picks - Chocolate mousse Royale, Vanilla, Very bery Strawberry, Mango Tango ?
Atmosphere: 4
Food: 5
Service: 4
Anmar Alsafar
Terrible customer service at this store! The teenage employees were rushing us out after less than a minute, like they couldn't wait to get back on their phones. This place is a joke.
Service: 1
Kevin Pringle
Always a great place for a quick dessert on a hot day. I Was served by the franchise owner who was very friendly
The employee didn’t want to be there. Very bad service.
Isabella Eleanor
Nice and clean, my kids love this place
Dawn Stowell
Lactose free and gluten free Chocolate mint ice cream was okay. It had a coconut product base which I am not fond of.
ICourier
Just visited for Father’s Day and safe today the place had easy and fast service even during a rush where the line was to the door. In addition to that, the pricing is the best I have seen for an ice cream place! We spend about 28 dollars for a total of 6 scoops where one was in a waffle cone, and they were delicious and refreshing, everyone enjoyed! I got the rainbow sherbet and it was just… so good! Will come again if I’m in the area and craving ice cream ?
Huzaifa Mohamed
50 years of eating Baskin Robbins and still relish it. No one comes close
Super super disappointed with the cake I bought from this location. I had asked for honestly, really simple customizations, specifically just the phrase ‘Happy 25th Birthday Breanna’ and balloons. When I picked up the cake it literally said 25th happy birthday Breanna. I asked why they didn’t write the phrase as I had requested. They said they didn’t have enough room on the cake for the phrase. I asked for them to redo it as I was unhappy and they said the manager/cake decorator had gone home and would come back the next morning to fix it. I picked it up today and it appeared to be fixed only to find that they still messed it up. It said happy 25 birthday breanna and the th was floating away with the balloons. How hard can it be to copy a phrase and make it grammatically correct if it’s quite literally your job. Not only that but the fudge was melted down the side and they just drew over it. Will never ever purchase a cake from here again. Super disappointed with the quality for 40$.
Atmosphere: 1
Food: 1
Service: 1
Will always come to this location. The Guelph Line location is closer to me but after it being always closed when it was supposed to be open and miserable owners this is the best atore to choose. The owner is lovely and welcoming. They are quick to serve you as well as acknowledge you. I will always go to this store for cakes and ice cream.
Love ice cream
This Baskin Robin's location exceeded my expectations for my dd ice-cream birthday cake. I didn't want a regular birthday cake because it always goes to waste. So I decided to ask if they could do a custom 2 tier cake and, omg did they deliver. They made my vision into a reality. I will definitely going to them for future summer/spring party cakes.
Atmosphere: 5
Food: 5
Service: 5
Great service, friendly staff, great ice creamsWill definitely visit again ??
Atmosphere: 5
Food: 5
Service: 5
Good Baskin location with Good service ?Picked up a great chocolate ice cream cake for a birthday ?
Atmosphere: 4
Food: 5
Service: 5
My picks - Chocolate mousse Royale, Vanilla, Very bery Strawberry, Mango Tango ?
Atmosphere: 4
Food: 5
Service: 4
Terrible customer service at this store! The teenage employees were rushing us out after less than a minute, like they couldn't wait to get back on their phones. This place is a joke.
Service: 1
Always a great place for a quick dessert on a hot day. I Was served by the franchise owner who was very friendly
Always great!
Restaurantji Recommends
The employee didn’t want to be there. Very bad service.
Nice and clean, my kids love this place
Lactose free and gluten free Chocolate mint ice cream was okay. It had a coconut product base which I am not fond of.
Just visited for Father’s Day and safe today the place had easy and fast service even during a rush where the line was to the door. In addition to that, the pricing is the best I have seen for an ice cream place! We spend about 28 dollars for a total of 6 scoops where one was in a waffle cone, and they were delicious and refreshing, everyone enjoyed! I got the rainbow sherbet and it was just… so good! Will come again if I’m in the area and craving ice cream ?
50 years of eating Baskin Robbins and still relish it. No one comes close
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