I ordered online and selected the sesame chicken. Instead, I was given a container of plain steamed chicken. I didn’t realize the mistake until I got home. When I opened the container, there was an awful, sour smell. I tried to give it a chance, but when I picked up a piece, it was soaked in water, slimy, it was completely inedible.
I called the restaurant to explain what happened. They showed no concern, and made no effort to fix the issue. The service was careless and the food was terrible. I only ordered because I wanted sesame chicken, and ended up with a disgusting mess. I won’t be ordering from here again.
The picture doesn’t do justice!!
Atmosphere: 1
Food: 1
Service: 1
Lucas Williams
1 Star – Rude, Unprofessional, and Completely Disrespectful
I ordered General Tso’s Chicken with rice from China Taste, and what I received was a wet, sloppy container of chicken chow mein — totally wrong. Mistakes happen, so I called the restaurant directly, expecting a simple fix.
Instead, I was called a liar, argued with for five minutes, and yelled at by the person on the phone, who told me he “didn’t care” that my order was incorrect. When I calmly asked to speak to a manager, they hung up on me.
This wasn’t a misunderstanding — this was an outright refusal to take responsibility and a shocking lack of basic customer service. If this is how they treat paying customers, they don’t deserve your business.
Avoid China Taste at all costs. You’re better off supporting a restaurant that values its customers and treats people with decency.
Atmosphere: 1
Food: 1
Service: 1
Thomas
I gotta say we were pretty disappointed. Ordered several dishes…sesame chicken, chicken balls, rice, noodles,egg rolls. The chicken balls were huge and just dough. The egg rolls were huge and just dough. I thought those two items are fool proof, all can do these well. Apparently not. Will not be ordering from here again. Wasted $100 on dinner.
Kris Bee
I ordered the chicken fried rice, egg rolls and king po shrimp. I have to say the food wasn’t greasy at all. The rice was good and had lots of chicken. The egg roll was thick, and a little bit dry. However I would rather that than a greasy roll. The shrimp was delicious. Loads of veggies and shrimp.
Michelle Bassford
First time ordering from here. The food was very good but not exceptional. The menu selection was very sparse and basic. No ribs, no har gow, no sticky rice, ect which I look for. But they did have yet Ga min soup which I have been looking for in Burlington forever. It was hot and fresh after delivery. I think I got charged twice but will talk to the bank about that. Definitely worth a try if you like western Asian food.
Marta Swiecki
We've been coming to this place for almost 20 years. I actually think the food has gotten better over the years! It's definitely worth trying.
c21 hamilton
The WonTon soup is incredible.
Jordonics
I have purchased and enjoyed China Taste for over a decade. In that time, they have always had a pay-by-cash discount of 10%. When I phoned to place an order today- during the GST/HST tax break- they informed me they have put this practice on pause. This has irritated me, as they don't pay the GST/HST, but the customer does. So instead of allowing customers to benefit from the tax break and their usual discount of 10+ years, they have decided to pocket some extra money for themselves.
A disappointing practice.
Yummy food though! And the young man usually on front desk is always very pleasant.
What a great place for lunch and dinner, even if you have a big party they could also do big orders. Very lucky to have such a great small local restaurant by that we know we can have a great meal and reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Steve
The Food is always great and fresh. The employees provide an amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
pure canadian
It took me a day to get over this meal. The grease, the high sodium, the high sugar sauces. Even though I tipped the driver he was moody.
Food: 2
Service: 2
Shelley Seguin
Was looking for a replacement for JF Chen … this is NOT it. Very disappointing. Chicken balls were mostly breading. Lemon chicken was almost mostly breading. And in both cases the breading was not fully cooked either. General Tao and Seasame Chicken were ok. Chicken fried rice was very bland.
Don’t bother
Atmosphere: 1
Food: 1
Service: 1
I ordered online and selected the sesame chicken. Instead, I was given a container of plain steamed chicken. I didn’t realize the mistake until I got home. When I opened the container, there was an awful, sour smell. I tried to give it a chance, but when I picked up a piece, it was soaked in water, slimy, it was completely inedible.
I called the restaurant to explain what happened. They showed no concern, and made no effort to fix the issue. The service was careless and the food was terrible. I only ordered because I wanted sesame chicken, and ended up with a disgusting mess. I won’t be ordering from here again.
The picture doesn’t do justice!!
Atmosphere: 1
Food: 1
Service: 1
1 Star – Rude, Unprofessional, and Completely Disrespectful
I ordered General Tso’s Chicken with rice from China Taste, and what I received was a wet, sloppy container of chicken chow mein — totally wrong. Mistakes happen, so I called the restaurant directly, expecting a simple fix.
Instead, I was called a liar, argued with for five minutes, and yelled at by the person on the phone, who told me he “didn’t care” that my order was incorrect. When I calmly asked to speak to a manager, they hung up on me.
This wasn’t a misunderstanding — this was an outright refusal to take responsibility and a shocking lack of basic customer service. If this is how they treat paying customers, they don’t deserve your business.
Avoid China Taste at all costs. You’re better off supporting a restaurant that values its customers and treats people with decency.
Atmosphere: 1
Food: 1
Service: 1
I gotta say we were pretty disappointed. Ordered several dishes…sesame chicken, chicken balls, rice, noodles,egg rolls. The chicken balls were huge and just dough. The egg rolls were huge and just dough. I thought those two items are fool proof, all can do these well. Apparently not. Will not be ordering from here again. Wasted $100 on dinner.
I ordered the chicken fried rice, egg rolls and king po shrimp. I have to say the food wasn’t greasy at all. The rice was good and had lots of chicken. The egg roll was thick, and a little bit dry. However I would rather that than a greasy roll. The shrimp was delicious. Loads of veggies and shrimp.
First time ordering from here. The food was very good but not exceptional. The menu selection was very sparse and basic. No ribs, no har gow, no sticky rice, ect which I look for. But they did have yet Ga min soup which I have been looking for in Burlington forever. It was hot and fresh after delivery. I think I got charged twice but will talk to the bank about that. Definitely worth a try if you like western Asian food.
We've been coming to this place for almost 20 years. I actually think the food has gotten better over the years! It's definitely worth trying.
The WonTon soup is incredible.
I have purchased and enjoyed China Taste for over a decade. In that time, they have always had a pay-by-cash discount of 10%. When I phoned to place an order today- during the GST/HST tax break- they informed me they have put this practice on pause. This has irritated me, as they don't pay the GST/HST, but the customer does. So instead of allowing customers to benefit from the tax break and their usual discount of 10+ years, they have decided to pocket some extra money for themselves.
A disappointing practice.
Yummy food though! And the young man usually on front desk is always very pleasant.
Food is always hot and fresh 😋
Restaurantji Recommends
What a great place for lunch and dinner, even if you have a big party they could also do big orders. Very lucky to have such a great small local restaurant by that we know we can have a great meal and reasonable price.
Atmosphere: 5
Food: 5
Service: 5
The Food is always great and fresh. The employees provide an amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken
It took me a day to get over this meal. The grease, the high sodium, the high sugar sauces. Even though I tipped the driver he was moody.
Food: 2
Service: 2
Was looking for a replacement for JF Chen … this is NOT it. Very disappointing. Chicken balls were mostly breading. Lemon chicken was almost mostly breading. And in both cases the breading was not fully cooked either. General Tao and Seasame Chicken were ok. Chicken fried rice was very bland.
Food: 1
Service: 3
Just didn't taste right
Atmosphere: 1
Food: 1
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