Jack Astor's Bar & Grill Burlington
3140 S Service Rd, Burlington
(905) 333-0066
Recent Reviews
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Food was amazing. Our server Danny was great! Would definitely come back, and recommend it to all of my friends
Atmosphere: 5
Food: 5
Service: 5
We had a great time at Jack Astor’s! Danny provided excellent service and made the whole experience even better. The food was delicious, the atmosphere was lively, and the overall vibe was a lot of fun. Definitely a place we’ll be coming back to,thanks Danny for making it such an enjoyable night!
Atmosphere: 5
Food: 5
Service: 5
Good burgers
Atmosphere: 4
Food: 4
Service: 4
I have been to this location several times, and I have been disappointed with the food quality on more than one occasion. I think it’s mid range as far as meals are concerned. Nothing has made me say, wow that was great, which I have actually had at different locations of Jack Astors. There seems to be a disconnect between franchises. Example, at other locations, the food seems to be more home made, and fresh. At this location it tasted more reheated. I had the fajitas, and the chicken was chewy, and not fresh. Even the toppings seemed like they were out of a ready made bag. At other locations, completely different, even down to the fresh chopped lettuce and fresh shredded cheese, you can tell, not out of a bag.
Service was ok. Our waitress disappeared for 40 minutes while we were eating, guess it was her lunchtime. So we didn’t get extra drinks or even napkins. Unfortunately I think the experience was bare minimum. So I likely won’t be back.
There is definitely a stark difference in quality between the same franchise and I see this now. I’ll stick with my top choice which is Newmarket.
Atmosphere: 4
Food: 2
Service: 3
Danny was great. Very friendly with fast service
Atmosphere: 5
Food: 5
Service: 5
Had not been to a Jack Astor's for a few years and was not overly impressed.
Atmosphere: 4
Food: 3
Service: 4
Amazing food and delightfully comfortable atmosphere! Our server Jenn was absolutely amazing! Very professional, attentive and patient as there were 6 of us with a few separate bills. My sister asked for no plum sauce to be sent with chicken fingers as my niece is very picky and Jenn happily obliged. Prices were a little high as I paid $50 for 5 pieces of bruschetta (app) 8oz glass of wine, coffee and cookie mixed with brownie and a scoop of ice cream. Prices are high everywhere however I was willing to pay as the food was delicious and staff were Amazing! Bathroom music was really loud. Couldn't hear my cousin talking while I was in the stall. Would recommend!
Atmosphere: 5
Food: 5
Service: 5
Ruby was great!
Had Danny as a server for dinner and drinks, great service and great food. Roll jacks
Atmosphere: 5
Food: 5
Service: 5
Danny was amazing!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Danny was the nicest server EVER. Would 1000% come back for that chicken parm.
Atmosphere: 5
Food: 5
Service: 5
Lindsay and Erika.
Atmosphere: 5
Food: 5
Service: 5
Amazing service from our server Lindsay. Very pleasant and attentive to our needs. She was also very quick and efficient which made for such a great experience. The service manager Erika also came up to us to see how we were doing. The band was also amazing. Overall, 5 star experience!!!
Atmosphere: 5
Food: 5
Service: 5
Food was quick shoutout eric
Atmosphere: 4
Food: 4
Service: 5
Shoutout Eric 👍
Atmosphere: 5
Food: 5
Service: 5
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