I go through this drive thru location 2 mornings a week. They DO NOT stir your coffee most days. I order 3 milk 2 sugar. When I call to complain the manage is always sorry and advised that I can bring it back and get another (that's an inconvenience) I tell them I just want my coffee stirred. So now when I order I specifically say please STIR the coffee and I still get it sometimes not stirred. However the lady that is there everyday that takes your payment her name tag says Kathy, she is simply LOVELY, FRIENDLY,CARING I enjoy seeing her each time I come through the drive thru . Thank u Kathy for making my day until I pick up my coffee drive away the a sip and get passed iff
Food: 4
Service: 2
No Privacy
30 min to eat lunch. Rude lady managing the store refused to remake my item that they failed to make the first two times claiming - they can't make it again . She wouldn't accolade me. Told me she would serve me bczu I started filming once I called her out for being strange and rude.
Atmosphere: 1
Food: 1
Service: 1
Grace Anne Wilbur
Apparently it is difficult to get my coffee order correct. Though this particular restaurant is very convenient, we rarely get everything we order, or inevitably get the wrong order.
Food: 2
Margo Robichaud
Order black got to window two young ladies were talking, I waited they kept talking, I waited, I motioned with my hands for service, they looked at me kept talking then finally the girl opened the window she had my coffee in her hand the whole time. Ridiculous behavior.
Atmosphere: 1
Service: 1
Arika Singh
Today I ordered 2 small coffees and wait for 10 min and get nothing. Very disappointed with the service came back with nothing .
Atmosphere: 1
Food: 1
Service: 1
Mable Green
Nice not more then that
Atmosphere: 4
Food: 4
Service: 4
adrienne radman
Went to use the bathroom , stood there waited for avelibilty employee was walking out the bathroom, she walked right out not even washing her hands!! Seriously???
Mahdi Nikzad
Every time I come here, there is a guy drinking XL tea and he is 24 hours sitting at mcdonald's I mean ain't he got home or something seriously, even the staff ain't spend much hours here than this guy do.
Atmosphere: 3
Food: 3
Service: 3
Kay-lee Jay
Always fast and accurate whenever I come. Will be back
Atmosphere: 5
Food: 5
Service: 5
Dave Drumbowski
Burlington Upper Middle and Guelph line location is one several Sgro Family McDonalds in the Burlington and Oakville area. Not one of their cleaner locations as washrooms and patio walkway require attention. Walkway is considerably stained black from pop in garbage bags and spills. Service is generally good and store is very busy. McDonald’s needs to get a better handle on the supervision of the high school students as they are noisy, rude( not all of them but the majority of them) kids bring in their bikes and scooters which should not be allowed. Destroys furniture and clogs up the lobby and someone is going to trip over them, students should lock them up outside the store. This is not their home but a public place for everyone, not just the students with bikes. It’s also a danger to seniors. In addition the young guys care often found hosting in the cessation, behind the kitchen
Dont order from this place online, they mess up every single deliver order somehow, they cant even get something as simple as a packet of butter or a straw for your drink, its simply too hard for them, bunch of bad employees i guess or maybe its terrible management idk but adding butter has to be the easiest thing you could be doing and somehow you cant even do that properly
Atmosphere: 1
Food: 1
Service: 1
NJ De
Happened on five occasions, both waiting in curb side and inside. Didn't say anything before cause I can understand being busy and whatnot.
however, when my orders are stuff that are fairly quick to make and deliver like a simple cup of coffee, it should not take half an hour to a full hour for waiting time. The other times I did order inside with kisok, I did notice staff more or less slacking around and stopping cooking mid-way through for a laugh with each other or chatting it up.
Genuinely think either the policy needs to be revised, or staff team need a complete clean slate and rehiring for more competitant and reliable people.
Atmosphere: 3
Food: 3
Service: 1
Shane Blank
Stores like this need to be shut down for real. There is no excuse for the photos , just utterly disgusting and vile service.
Atmosphere: 1
Food: 1
Service: 1
Unknown User
Prompt service and fresh food
Atmosphere: 4
Food: 4
Service: 4
Mehakdeep Kaur
Love the crew. Nice store and the food was really awesome. Definitely gonna come back.
I go through this drive thru location 2 mornings a week. They DO NOT stir your coffee most days. I order 3 milk 2 sugar. When I call to complain the manage is always sorry and advised that I can bring it back and get another (that's an inconvenience) I tell them I just want my coffee stirred. So now when I order I specifically say please STIR the coffee and I still get it sometimes not stirred. However the lady that is there everyday that takes your payment her name tag says Kathy, she is simply LOVELY, FRIENDLY,CARING I enjoy seeing her each time I come through the drive thru . Thank u Kathy for making my day until I pick up my coffee drive away the a sip and get passed iff
Food: 4
Service: 2
30 min to eat lunch. Rude lady managing the store refused to remake my item that they failed to make the first two times claiming - they can't make it again . She wouldn't accolade me. Told me she would serve me bczu I started filming once I called her out for being strange and rude.
Atmosphere: 1
Food: 1
Service: 1
Apparently it is difficult to get my coffee order correct. Though this particular restaurant is very convenient, we rarely get everything we order, or inevitably get the wrong order.
Food: 2
Order black got to window two young ladies were talking, I waited they kept talking, I waited, I motioned with my hands for service, they looked at me kept talking then finally the girl opened the window she had my coffee in her hand the whole time. Ridiculous behavior.
Atmosphere: 1
Service: 1
Today I ordered 2 small coffees and wait for 10 min and get nothing. Very disappointed with the service came back with nothing .
Atmosphere: 1
Food: 1
Service: 1
Nice not more then that
Atmosphere: 4
Food: 4
Service: 4
Went to use the bathroom , stood there waited for avelibilty employee was walking out the bathroom, she walked right out not even washing her hands!!
Seriously???
Every time I come here, there is a guy drinking XL tea and he is 24 hours sitting at mcdonald's I mean ain't he got home or something seriously, even the staff ain't spend much hours here than this guy do.
Atmosphere: 3
Food: 3
Service: 3
Always fast and accurate whenever I come. Will be back
Atmosphere: 5
Food: 5
Service: 5
Burlington Upper Middle and Guelph line location is one several Sgro Family McDonalds in the Burlington and Oakville area. Not one of their cleaner locations as washrooms and patio walkway require attention. Walkway is considerably stained black from pop in garbage bags and spills. Service is generally good and store is very busy. McDonald’s needs to get a better handle on the supervision of the high school students as they are noisy, rude( not all of them but the majority of them) kids bring in their bikes and scooters which should not be allowed. Destroys furniture and clogs up the lobby and someone is going to trip over them, students should lock them up outside the store. This is not their home but a public place for everyone, not just the students with bikes. It’s also a danger to seniors. In addition the young guys care often found hosting in the cessation, behind the kitchen
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Dont order from this place online, they mess up every single deliver order somehow, they cant even get something as simple as a packet of butter or a straw for your drink, its simply too hard for them, bunch of bad employees i guess or maybe its terrible management idk but adding butter has to be the easiest thing you could be doing and somehow you cant even do that properly
Atmosphere: 1
Food: 1
Service: 1
Happened on five occasions, both waiting in curb side and inside. Didn't say anything before cause I can understand being busy and whatnot.
however, when my orders are stuff that are fairly quick to make and deliver like a simple cup of coffee, it should not take half an hour to a full hour for waiting time. The other times I did order inside with kisok, I did notice staff more or less slacking around and stopping cooking mid-way through for a laugh with each other or chatting it up.
Genuinely think either the policy needs to be revised, or staff team need a complete clean slate and rehiring for more competitant and reliable people.
Atmosphere: 3
Food: 3
Service: 1
Stores like this need to be shut down for real. There is no excuse for the photos , just utterly disgusting and vile service.
Atmosphere: 1
Food: 1
Service: 1
Prompt service and fresh food
Atmosphere: 4
Food: 4
Service: 4
Love the crew. Nice store and the food was really awesome. Definitely gonna come back.
Atmosphere: 5
Food: 5
Service: 5
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