It can be really good but the other night had to wait an hour and forty min for pizza to arrive and it came cold..owners do not care..my last visit and I have been a loyal customer for years
W2378FAkenc
Owners are rude and don't enjoy the business they started. Owner told me he didn't need my business anymore after I tried bringing up a concern of they prefer cash instead if debt my last two visits. Won't be back
Kathryn Parsons
The food is always incredible here! Sometimes they get really busy but it’s always worth the wait for their amazing pizzas!
Phil Star905 الطبخ، التدريب، الموسيقى. (Phil Star)
Staff was extremely friendly, the slice of pizza was on point???? thank you for an awesome slice of pizza ??
Holly P
Pizza and garlic bread had a good taste, but was cold. Wings were over cooked and dried out. I called to place an order, to pick up an hour later. When I got there it was still not ready! I waited 25 minutes inside. And the older lady running the cash was SO RUDE. I could hear her taking phone orders as well and she was so rude to them. She also charged me a different price than what was on the register, and had to calculate it about 4 times on an actual calculator. It's 2022. Time to upgrade your system. We won't be back due to TERRIBLE customer service and time management.
Lucy Wallis
They are rude. Just no excuse for this behavior when you frequent an establishment during Covid. The food has also gone way down hill. The wings used to be great but now they are so small and overcooked and dry. Go somewhere that can cook and speak kindly to people. Especially seniors! No excuse for bad manners ever.
Ryan Hounslow
Mount Royal needs a serious class on time management and customer service. Lady who runs the counter isn’t pleasant at all one rude lady.Ordered two pizzas get told 25 min for pick up.Had to wait an extra 25min as they are behind yet again and to boot they made the wrong pizzas.This place is going downhill very quick.Anyone recommend a good mom and pop pizza shop to support??
Prosper Buick
8 dollars for romaine a 2oz portion cup of dressing, possibly packaged crutons and no bacon… embarrassing is what that is. Lesson here don’t order Cesar salad from here. The pizza was good.
Allan Dennison
Finally tried this place after hearing great things all throughout the pandemic. They didn't disappoint!! Delicious pizza and lots of great options.
sdb2006
Pizza took over 2 hours to arrive and it was stone cold on arrival. We only live a five minute drive from the store. Less than helpful when I called.
Customer service went down the drain. Wait time from 45 min to over an hour. Prepare to wait in your car for pick up. Not a good service.
Aly Church
Best pizza I've had . It was the Smorgi pizza I think they call it. So tasty. Local owned and grateful owner.
Trevor Currie
Great pizza. Bad service. The wife short changed me and the next time her husband was rude to everyone. We returned with friends from work. He was again rude to us. Good pizza though. Very expensive
Dave Smith
Have been a loyal customer of this place for the last 3 yrs, ordering twice a month and never failing to tip the driver. Delivery time has gone fron 40 minutes to over an hour and yesterday I phoned after nearly 2 hrs. and my order was just being cooked. Service has definitely gone down hill and I will be looking for another small business to give my business too.
Mr Compagnon
I have never seen so much sauce and cheese on a pizza before even the toppings are plentiful. On weekends I have to be prepared an hour ahead to call because when I show up they are swamped with orders. For a small non chain pizza joint that never advertises I am now one of their loyal customers.
It can be really good but the other night had to wait an hour and forty min for pizza to arrive and it came cold..owners do not care..my last visit and I have been a loyal customer for years
Owners are rude and don't enjoy the business they started. Owner told me he didn't need my business anymore after I tried bringing up a concern of they prefer cash instead if debt my last two visits. Won't be back
The food is always incredible here! Sometimes they get really busy but it’s always worth the wait for their amazing pizzas!
Staff was extremely friendly, the slice of pizza was on point???? thank you for an awesome slice of pizza ??
Pizza and garlic bread had a good taste, but was cold. Wings were over cooked and dried out. I called to place an order, to pick up an hour later. When I got there it was still not ready! I waited 25 minutes inside. And the older lady running the cash was SO RUDE. I could hear her taking phone orders as well and she was so rude to them. She also charged me a different price than what was on the register, and had to calculate it about 4 times on an actual calculator. It's 2022. Time to upgrade your system. We won't be back due to TERRIBLE customer service and time management.
They are rude. Just no excuse for this behavior when you frequent an establishment during Covid. The food has also gone way down hill. The wings used to be great but now they are so small and overcooked and dry. Go somewhere that can cook and speak kindly to people. Especially seniors! No excuse for bad manners ever.
Mount Royal needs a serious class on time management and customer service. Lady who runs the counter isn’t pleasant at all one rude lady.Ordered two pizzas get told 25 min for pick up.Had to wait an extra 25min as they are behind yet again and to boot they made the wrong pizzas.This place is going downhill very quick.Anyone recommend a good mom and pop pizza shop to support??
8 dollars for romaine a 2oz portion cup of dressing, possibly packaged crutons and no bacon… embarrassing is what that is. Lesson here don’t order Cesar salad from here. The pizza was good.
Finally tried this place after hearing great things all throughout the pandemic. They didn't disappoint!! Delicious pizza and lots of great options.
Pizza took over 2 hours to arrive and it was stone cold on arrival. We only live a five minute drive from the store. Less than helpful when I called.
Restaurantji Recommends
Customer service went down the drain. Wait time from 45 min to over an hour. Prepare to wait in your car for pick up. Not a good service.
Best pizza I've had . It was the Smorgi pizza I think they call it. So tasty. Local owned and grateful owner.
Great pizza. Bad service. The wife short changed me and the next time her husband was rude to everyone. We returned with friends from work. He was again rude to us. Good pizza though. Very expensive
Have been a loyal customer of this place for the last 3 yrs, ordering twice a month and never failing to tip the driver. Delivery time has gone fron 40 minutes to over an hour and yesterday I phoned after nearly 2 hrs. and my order was just being cooked. Service has definitely gone down hill and I will be looking for another small business to give my business too.
I have never seen so much sauce and cheese on a pizza before even the toppings are plentiful. On weekends I have to be prepared an hour ahead to call because when I show up they are swamped with orders. For a small non chain pizza joint that never advertises I am now one of their loyal customers.