We had a reservation on Saturday night at 7:30 pm to celebrate my birthday. It was mentioned on the reservation, but no reference to it was done at all. It was useless to mention about it in the reservation.Once we arrived we had to wait 12 minutes before we were assigned a table.We were told that the menu was new and they would welcome any questions, however when we wanted to ask the waitress left and we couldn't ask anything.All the beers and wines listed on the menu were not available and we had to take alternatives to what we wanted.It took an hour and fifteen minutes to get our appetizers and the main courses another hour and fifteen minutes. Tables around ours that were empty got customers served their appetizers, main courses, desserts and bill before we got our food. Very frustrating.The high volume level of the music on top of the noise created by other customers, made very difficult to hold a conversation in the table.For the price, I found the quality of the steaks very poor. Three of the four we ordered had connected tissue or grease.The waitress never came to our table to find out how we were doing or ask how was the food. We were ignored all the time.In general, my experience was extremely bad and will never come back to this place. There are a lot of steakhouse restaurants with a better quality of food and service for similar price.
Atmosphere: 1
Food: 1
Service: 1
J&G
We have seen the reviews about this spot being a little pricey, but we felt the value was there for the excellent atmosphere and wonderful service. Food was delicious and we will definitely be back!Kid-friendliness: Our server recommended our young kids share one order of chicken fingers and fries - portion size was huge and very easily shared between 2 young kids.
Atmosphere: 5
Food: 5
Service: 5
Tasha Willson
Went to Spencer’s to celebrate my parents 30th anniversary. It was not the experience we were all expecting for a high end restaurant. Waited over an hour and a half for our meals and when they arrive the portions were small and didn’t come with a side. The server was great but we should have been offered a discount when we waited forever to eat and pay for our meals. Not worth the cost of what you get. Will not be back.
Atmosphere: 2
Food: 3
Service: 2
Gord Truffen
Spencer's at the Waterfront is one of Burlington's finest restaurants. Everything about Spencer's is first class!
I went there with my dad for my birthday and although the food was delicious the service was bad. Our waiter was very inattentive to our table it felt like we were ignored and he go to his other tables at least 5 times. There was a bit of a wait on our food but we didn’t mind as it was a busy Friday night. Although we later found out that our food was taking so long because they started a new menu. Why would you start a new menu on a Friday night? It’s ridiculous. And our waiter only came to our table twice to take our order and to pay the bill. It was the first time I did not tip the waiter. Luckily the food was delicious and I will come back for the food but need to work on the service.
Atmosphere: 4
Food: 4
Service: 1
Zak Zarook
I had a good experience overall. I opted for the lobster roll, which was tasty but a bit herby for my liking. The in house fries were good ? The view was fantastic, the atmosphere was pleasant, and I would recommend visiting this place. I look forward to returning another time to try out different dishes. The drinks were great as well.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Snow Crab Cakes, Fries, Oyster Special
What a great experience we had at Spencer's tonight. The service was beyond excellent.... Scott was great, Jon the GM spoke to us to ensure we were enjoying our stay, and Chef Matteo stopped by our table and brought out a Tiramisu for a birthday desert. On top of this, the food was delicious! Top marks.
Lucy X Wu
Went for a birthday meal with my fiancé. Food was exceptional, tasted super fresh, light but satisfying. We had the salmon tataki to share as an appetizer and thought the accompanying sauce took it to the next level. My entree was the scallop & shrimp pasta, which I loved. Pasta was fresh. Shrimp and scallop were huge and cooked to perfection. Fiancé had the butterflied branzino. The fish just melted in my mouth when I took a bite. Finished off he night with the spiced carrot cake. They surprised us with a happy birthday message perfectly piped with dark chocolate on the plate. While I wasn't a huge fan of the cake itself personally, as it was a little on the dry side, the toppings on the cake were pretty tasty.Service was great. Our waiter was very attentive and our waters were always filled. It was a Saturday night at dinner service and the restaurant was packed, but we never felt like we weren't serviced well.Overall, Spencer's was a top notch experience.
Atmosphere: 5
Food: 5
Service: 5
Sam Dumcum
Nice to have Spencer's Brunch back (Mar 31, 2024)!Fun ambience, great staff.A few of the options appeared a bit more basic than I recall but the food was solid.Salmon (glazed and smoked - both delish).Meat / ? tray too a disproportionate amount of space.Oysters ?Tiger / Jumbo Shrimp ? was great.Really enjoyed the ribsThe lamb was a bit dryDon't bother on the crepes, consistency and topping spread was weakEggs benedict - highlightDessert spread - delightful
Atmosphere: 4
Food: 3
Service: 4
Vinayak V. Tillu
amazing buffet for
Atmosphere: 5
Food: 5
Service: 5
Ra One
Easter special brunch buffet was amazing and value for money. The spread itself was great and “icing on the cake” was house wines.
We had a reservation on Saturday night at 7:30 pm to celebrate my birthday. It was mentioned on the reservation, but no reference to it was done at all. It was useless to mention about it in the reservation.Once we arrived we had to wait 12 minutes before we were assigned a table.We were told that the menu was new and they would welcome any questions, however when we wanted to ask the waitress left and we couldn't ask anything.All the beers and wines listed on the menu were not available and we had to take alternatives to what we wanted.It took an hour and fifteen minutes to get our appetizers and the main courses another hour and fifteen minutes. Tables around ours that were empty got customers served their appetizers, main courses, desserts and bill before we got our food. Very frustrating.The high volume level of the music on top of the noise created by other customers, made very difficult to hold a conversation in the table.For the price, I found the quality of the steaks very poor. Three of the four we ordered had connected tissue or grease.The waitress never came to our table to find out how we were doing or ask how was the food. We were ignored all the time.In general, my experience was extremely bad and will never come back to this place. There are a lot of steakhouse restaurants with a better quality of food and service for similar price.
Atmosphere: 1
Food: 1
Service: 1
We have seen the reviews about this spot being a little pricey, but we felt the value was there for the excellent atmosphere and wonderful service. Food was delicious and we will definitely be back!Kid-friendliness: Our server recommended our young kids share one order of chicken fingers and fries - portion size was huge and very easily shared between 2 young kids.
Atmosphere: 5
Food: 5
Service: 5
Went to Spencer’s to celebrate my parents 30th anniversary. It was not the experience we were all expecting for a high end restaurant. Waited over an hour and a half for our meals and when they arrive the portions were small and didn’t come with a side. The server was great but we should have been offered a discount when we waited forever to eat and pay for our meals. Not worth the cost of what you get. Will not be back.
Atmosphere: 2
Food: 3
Service: 2
Spencer's at the Waterfront is one of Burlington's finest restaurants. Everything about Spencer's is first class!
Atmosphere: 5
Food: 5
Service: 5
Great food. You can never have it enough.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Braised Beef Short Rib, Fingerling Potatoes, Salad, Burrata, Cheesecake
Great place food is great
Atmosphere: 5
Food: 5
Service: 5
I went there with my dad for my birthday and although the food was delicious the service was bad. Our waiter was very inattentive to our table it felt like we were ignored and he go to his other tables at least 5 times. There was a bit of a wait on our food but we didn’t mind as it was a busy Friday night. Although we later found out that our food was taking so long because they started a new menu. Why would you start a new menu on a Friday night? It’s ridiculous. And our waiter only came to our table twice to take our order and to pay the bill. It was the first time I did not tip the waiter. Luckily the food was delicious and I will come back for the food but need to work on the service.
Atmosphere: 4
Food: 4
Service: 1
I had a good experience overall. I opted for the lobster roll, which was tasty but a bit herby for my liking. The in house fries were good ? The view was fantastic, the atmosphere was pleasant, and I would recommend visiting this place. I look forward to returning another time to try out different dishes. The drinks were great as well.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Snow Crab Cakes, Fries, Oyster Special
Food and drinks are good but service sucks.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Cheesecake
nice food and good service
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
What a great experience we had at Spencer's tonight. The service was beyond excellent.... Scott was great, Jon the GM spoke to us to ensure we were enjoying our stay, and Chef Matteo stopped by our table and brought out a Tiramisu for a birthday desert. On top of this, the food was delicious! Top marks.
Went for a birthday meal with my fiancé. Food was exceptional, tasted super fresh, light but satisfying. We had the salmon tataki to share as an appetizer and thought the accompanying sauce took it to the next level. My entree was the scallop & shrimp pasta, which I loved. Pasta was fresh. Shrimp and scallop were huge and cooked to perfection. Fiancé had the butterflied branzino. The fish just melted in my mouth when I took a bite. Finished off he night with the spiced carrot cake. They surprised us with a happy birthday message perfectly piped with dark chocolate on the plate. While I wasn't a huge fan of the cake itself personally, as it was a little on the dry side, the toppings on the cake were pretty tasty.Service was great. Our waiter was very attentive and our waters were always filled. It was a Saturday night at dinner service and the restaurant was packed, but we never felt like we weren't serviced well.Overall, Spencer's was a top notch experience.
Atmosphere: 5
Food: 5
Service: 5
Nice to have Spencer's Brunch back (Mar 31, 2024)!Fun ambience, great staff.A few of the options appeared a bit more basic than I recall but the food was solid.Salmon (glazed and smoked - both delish).Meat / ? tray too a disproportionate amount of space.Oysters ?Tiger / Jumbo Shrimp ? was great.Really enjoyed the ribsThe lamb was a bit dryDon't bother on the crepes, consistency and topping spread was weakEggs benedict - highlightDessert spread - delightful
Atmosphere: 4
Food: 3
Service: 4
amazing buffet for
Atmosphere: 5
Food: 5
Service: 5
Easter special brunch buffet was amazing and value for money. The spread itself was great and “icing on the cake” was house wines.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Oyster Special, Steaks