Subway
4033 New Street Units 1 & 2, Burlington
(905) 631-8770
Recent Reviews
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i have been an avid subway eater most of my life, and have gone to this subway for years. if you go there in person, the subs will be fine. however:
IF YOU ORDER TAKEOUT, DO NOT EXPECT YOUR SUB TO BE TOASTED. EVER. IT WILL NOT EVEN SEE THE OVEN. EVERY TIME. WITHOUT FAIL. YOUR BREAD WILL BE COLD. IT WILL BE MUSHY. IF YOU EAT YOUR SUBS LIKE THIS, FINE. BUT TO ME, SUBS ARE DISGUSTING SLOP IF THEY ARE NOT TOASTED. TO THE SUBWAY EMPLOYEES HERE, DO BETTER. IT TAKES 30 SECONDS TO DO YOUR JOB.
Food: 1
they refuse to toast their bread every time i order it online or for pickup.
Atmosphere: 1
Food: 1
Service: 1
There are two ladies work at dinner or night shift were so rude. They don't even speak in English and keep talking on their language.Very uncomfortable and they are not very nice to their customers. My first and last visit to this location.
Service: 1
Best customer service by komalpreet .
Atmosphere: 5
Food: 5
Service: 5
Customer service was disappointing—my concern was not addressed, and the support I received felt unhelpful and dismissive.
2 ladies working are rude. Did not acknowledge when I walked in. They both stared as if they do not know English but they work there.
I think communication was a issue but their rude unpleasant service was worse and not responding when customers speak to them is shocking. Fire these two
Bon Voyage Manveer!! You will be truly missed. I have always had the best service and experience at this location because of this employee. Always smiling and kind to everyone. Knowing our orders and taking an interest in the customers. I hope her replacement is 1/10 as great as she has been. This rating is 100% based on the experience she provided. (Be safe in your next adventure 😊)
Atmosphere: 4
Food: 4
Service: 5
Great as usual. We are going to miss our little girl as she is going on to work as a PSW! Ruby, please wish her our best.
Girl working completely rushed through our order, cutting us off even though we were the only customers. Completely terrible service.
Same as any other subway, but not ever really busy. It's in an odd strip mall where this is located but its a good place to get a fresh sub when you want one
Restaurantji Recommends
Brutal sub didn't even put the cheese on
Disappointed as always with this location. They always mess my sub by adding wrong toppings and their griller is not working as always. Never come back again..
Fast delivery, delicious subs! Thanks!
Rude people there most of the time. I got a snacker and the bread is stale and so hard. I know the bread type but it should be easily bitable. The lettuce was so brown, I feel scared for those who ate it today. I only go here because of convenience but today may be the absolute last time.
Atmosphere: 2
Food: 3
Service: 1
Super fresh. Got the BOGO deal and they didnt skimp on toppings like other places. Crazy clean store and friendly staff. A+++
Atmosphere: 5
Food: 5
Service: 5
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