Subway

4033 New Street Units 1 & 2, Burlington
(905) 631-8770

Recent Reviews

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Pareena Desai

The lady was of mid age and when we told our order we told her we didn't want spinach still she put spinach on our sub and when we told her no she took from our sub and put it back in the fresh spinach container. The spinach was cross contaminated. Bad customer service and bad food safety.

Atmosphere: 1

Food: 1

Service: 1

Ken Domize

Very convenient location and fast and friendly customer service nice warm atmosphere

Atmosphere: 4

Food: 4

Service: 5

vaibhavi Patel

I recently placed an order here and the lady in the evening shift accepted the order even though she does not have the bread which i need. I understand the situation and accepted the bread whatever she have and told her to do little modification but she was frustrated and arguing with me...this thing never happened in any location of subway I visited through out my life in Canada.

Very bad experience..👎👎👎👎

Atmosphere: 1

Food: 1

Service: 1

Palak Mehta

WORST EXPERIENCE- I went there on 29th dec around 12:00 PM, the lady over there didn’t care enough to ask what I want, so I asked her to make me a 6 inch sub and grill it. After barely putting any vegetable she simply said “I’ll try to grill” with the frown on her face. Absolutely 0 stars if I could give to this place. People like her don’t deserve the job as they don’t care about it. Will never visit again EVER.

Atmosphere: 1

Food: 1

Service: 1

Chandni Tithh

I’ve been going here for some time now and I’ve been happy every time. Great service and amazing quality of food. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Mihir Patel

Mid age Ledy on counter is rude....I placed an order through app..I just requested her to modify a bit since she did not have a bread we need..

Then she got frustrated and making an excuse and ruining Subway's prestige...

Atmosphere: 1

Food: 1

Service: 1

Gurjant Singh

Very rude employee , very greedy, even for bag she charge extra money . She prepared food in wrong way. I suggest don’t waste your money here

Atmosphere: 1

Food: 1

Service: 1

christian roseblade

The management and staff have this place running amazing the food is always fresh and the store is always clean and the staff are always kind. It's the place to go food⭐⭐⭐⭐⭐ service ⭐⭐⭐⭐⭐ management ⭐⭐⭐⭐⭐ staff⭐⭐⭐⭐⭐

Food: 5

Sandeep Gill

I recently visited a Subway location 4033 new street and was thoroughly impressed with my experience. The food was fresh and delicious, as always, with a great selection of ingredients to customize my sandwich just the way I like it. Each bite was flavorful, and I appreciated the attention to detail in the preparation.

The staff were exceptional—friendly, efficient, and attentive. They took the time to ensure my order was exactly what I wanted, and their positive attitudes made the visit even more enjoyable. It’s clear they take pride in their work and care about their customers.

Additionally, the cleanliness of the restaurant stood out. The dining area was well-maintained, and the staff regularly cleaned surfaces, which made me feel comfortable dining in. Overall, this Subway location exceeded my expectations in food quality, customer service, and cleanliness. I’ll definitely be returning!

Atmosphere: 5

Food: 5

Shawn McAuslan

I come every Tuesday with my 10 year old son on our way from one hockey practice to another. The staff is so pleasant to my son and they always are patient with him while he places his order. We have zero complaints about our visits.

Atmosphere: 5

Food: 5

Service: 5

Yellow Apple

The lady server wont let me customize my rice bowl and would argue that i take the readily diced onion with tomatoes which is very soggy already. She didn’t use gloves or wash hand before touching the foods. She was very rude.

Service: 1

Barbara Lozano-Galea

Excellent service. Very fast and got my order 100% correct. Clean store. But women's bathroom was out of service.

Atmosphere: 4

Food: 4

Service: 5

2019 Champs

TRUST THE REVIEWS. DONT GO HERE. This lady was touching bacon and went to make my VEGGIE sub with the same gloves. THEY DONT WASH THEIR HANDS

Atmosphere: 1

Food: 3

Service: 1

Vanessa Main

Two ladies were very rude and loud

Atmosphere: 1

Service: 1

Max Priest

i have been an avid subway eater most of my life, and have gone to this subway for years. if you go there in person, the subs will be fine. however:
IF YOU ORDER TAKEOUT, DO NOT EXPECT YOUR SUB TO BE TOASTED. EVER. IT WILL NOT EVEN SEE THE OVEN. EVERY TIME. WITHOUT FAIL. YOUR BREAD WILL BE COLD. IT WILL BE MUSHY. IF YOU EAT YOUR SUBS LIKE THIS, FINE. BUT TO ME, SUBS ARE DISGUSTING SLOP IF THEY ARE NOT TOASTED. TO THE SUBWAY EMPLOYEES HERE, DO BETTER. IT TAKES 30 SECONDS TO DO YOUR JOB.

Food: 1

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