Rude people there most of the time. I got a snacker and the bread is stale and so hard. I know the bread type but it should be easily bitable. The lettuce was so brown, I feel scared for those who ate it today. I only go here because of convenience but today may be the absolute last time.
Atmosphere: 2
Food: 3
Service: 1
Paul Hand
Super fresh. Got the BOGO deal and they didnt skimp on toppings like other places. Crazy clean store and friendly staff. A+++
Atmosphere: 5
Food: 5
Service: 5
Madaan Arzoo
worst staff ever i have seen.punjabi lady working there have no manners and donot know how to give customer service. if you are making order atleast focus on that first. you can fight for the shifts later on with the coworker
Charlene DiBiase
You know, I used to really enjoy Subway but this location is terrible and I will NOT return! The 2 ladies that were working when I was there today had no respect for the customers in the location!
An older man ordered in front of me and when it was time to pay he wanted to use a coupon. The way the ladies were barking at him on why he couldn't use it was appalling! They basically belittled him (while one worker was talking loudly over him in a different language). Then a lady a few customers after me was asking what type of bread they had and the working was so disrespectful to her too! Maybe this lady had never been to a subway and didn't know, I would hope she doesn't return after how she was treated!
These workers need some training! What I witnessed today, is not at all acceptable in a customer service role!
Atmosphere: 1
Food: 1
Service: 1
Hasnain Wadia
Went there. 9:54pm aug 31 2024
Said closed. Its suppose to close 10pm. And its fast food not a fine dine. Not a valid excuse. Honoring your own claima of business hours is business 101
Amanda Nelligan
I really like every employee I have ever dealt with here. They are all super friendly, polite and respectful! A few even remember my order from previous visits and I don't even go that often!! They wash their hands and put new gloves on before making my sandwich and the store is clean. The food is delicious as well! I have never had a bad experience in this restaurant!
Anita Z.
I ordered a sub through the Subway app at around 9:30am for 12:30pm lunch pick up. My visa card was charged and order was placed promptly. I went there at 12:30pm to pick up my sub, and the lady working at the cash register said there was no online order or me. She searched and searched and couldn't find it. I checked the Subway app again, and clearly the order was placed and the location of my order was correct. After a couple of minutes I decided to check my email to see if there's more detailed receipt for my order in there to show to the cash register lady. Receipt was there, but I also received cancellation email at 12:17pm from Subway that apparently (13 minutes before my scheduled pick up time) my order was CANCELLED?!?!?!? What??? No idea who and why cancelled it!!!!! This is just ridiculous!!! Good there's Tim Horton's on the same plaza so I still had time to eat lunch before returning to work.
Atmosphere: 3
Food: 3
Service: 1
AVERAGE MAN
Terrible service, very cheap owners and workers act like they’re doing you a favour by making a sandwich that your gonna PAY for, I’d rather get some groceries from Marilou’s nearby than shopping here.
Don Varanelli
Not sure what uis going on with this place.They have made mistakes on the last 2 orders I have placed.The first time the woman came and dropped of a missing sub, This time I am just going to leave a review and start getting lunch elsewhere.You have the order in front of you...how hard can it be?
Food: 3
Service: 2
Jhing Rem
Sub was fresh and delicious. Staff friendly. Place is clean..Good deal for your money.
The place is welcoming and the snack was good, despite being quite old and in need of a good renovation and updating.
Jay Buffett
Took a bite into one of the cookies and ended up having to pull a long hair out of my mouth. Disgusting.
Atmosphere: 3
Food: 1
Service: 1
Scott Musson
I am only rating this Subway. Great subs and the girls there always take pride in making them properly. Have not had a bad order yet. I do want to mention the subway at New and Guelph Line....avoid them!!!!! They are ignorant people. Owner does not care about customers and they mess up orders and do nothing to rectify it.
Atmosphere: 5
Food: 5
Service: 5
Courtney Sarah
I cannot believe how disrespectful and rude the staff at this location are. I asked for my sub toasted, which it was not. I did not realize that they toast the sub prior to putting on some of the toppings, as I usually go to Mr Sub (which is where I will continue to go now). When I said afterwards that I had asked for my sub toasted, the staff were incredibly rude saying “maybe you should be paying attention”. MAYBE YOUR STAFF SHOULD BE PAYING ATTENTION WHEN I ASK FOR THE SANDWICH TOASTED. Absolutely disgusting service, we were the only customers in there. I wonder why. We left and went to Mr. Sub. and will never return.
Rude people there most of the time. I got a snacker and the bread is stale and so hard. I know the bread type but it should be easily bitable. The lettuce was so brown, I feel scared for those who ate it today. I only go here because of convenience but today may be the absolute last time.
Atmosphere: 2
Food: 3
Service: 1
Super fresh. Got the BOGO deal and they didnt skimp on toppings like other places. Crazy clean store and friendly staff. A+++
Atmosphere: 5
Food: 5
Service: 5
worst staff ever i have seen.punjabi lady working there have no manners and donot know how to give customer service. if you are making order atleast focus on that first. you can fight for the shifts later on with the coworker
You know, I used to really enjoy Subway but this location is terrible and I will NOT return! The 2 ladies that were working when I was there today had no respect for the customers in the location!
An older man ordered in front of me and when it was time to pay he wanted to use a coupon. The way the ladies were barking at him on why he couldn't use it was appalling! They basically belittled him (while one worker was talking loudly over him in a different language). Then a lady a few customers after me was asking what type of bread they had and the working was so disrespectful to her too! Maybe this lady had never been to a subway and didn't know, I would hope she doesn't return after how she was treated!
These workers need some training! What I witnessed today, is not at all acceptable in a customer service role!
Atmosphere: 1
Food: 1
Service: 1
Went there. 9:54pm aug 31 2024
Said closed. Its suppose to close 10pm. And its fast food not a fine dine. Not a valid excuse. Honoring your own claima of business hours is business 101
I really like every employee I have ever dealt with here. They are all super friendly, polite and respectful! A few even remember my order from previous visits and I don't even go that often!!
They wash their hands and put new gloves on before making my sandwich and the store is clean. The food is delicious as well!
I have never had a bad experience in this restaurant!
I ordered a sub through the Subway app at around 9:30am for 12:30pm lunch pick up. My visa card was charged and order was placed promptly. I went there at 12:30pm to pick up my sub, and the lady working at the cash register said there was no online order or me. She searched and searched and couldn't find it.
I checked the Subway app again, and clearly the order was placed and the location of my order was correct. After a couple of minutes I decided to check my email to see if there's more detailed receipt for my order in there to show to the cash register lady. Receipt was there, but I also received cancellation email at 12:17pm from Subway that apparently (13 minutes before my scheduled pick up time) my order was CANCELLED?!?!?!? What??? No idea who and why cancelled it!!!!! This is just ridiculous!!!
Good there's Tim Horton's on the same plaza so I still had time to eat lunch before returning to work.
Atmosphere: 3
Food: 3
Service: 1
Terrible service, very cheap owners and workers act like they’re doing you a favour by making a sandwich that your gonna PAY for, I’d rather get some groceries from Marilou’s nearby than shopping here.
Not sure what uis going on with this place.They have made mistakes on the last 2 orders I have placed.The first time the woman came and dropped of a missing sub, This time I am just going to leave a review and start getting lunch elsewhere.You have the order in front of you...how hard can it be?
Food: 3
Service: 2
Sub was fresh and delicious. Staff friendly. Place is clean..Good deal for your money.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Products not
Atmosphere: 1
Food: 1
Service: 2
The place is welcoming and the snack was good, despite being quite old and in need of a good renovation and updating.
Took a bite into one of the cookies and ended up having to pull a long hair out of my mouth. Disgusting.
Atmosphere: 3
Food: 1
Service: 1
I am only rating this Subway. Great subs and the girls there always take pride in making them properly. Have not had a bad order yet. I do want to mention the subway at New and Guelph Line....avoid them!!!!! They are ignorant people. Owner does not care about customers and they mess up orders and do nothing to rectify it.
Atmosphere: 5
Food: 5
Service: 5
I cannot believe how disrespectful and rude the staff at this location are. I asked for my sub toasted, which it was not. I did not realize that they toast the sub prior to putting on some of the toppings, as I usually go to Mr Sub (which is where I will continue to go now). When I said afterwards that I had asked for my sub toasted, the staff were incredibly rude saying “maybe you should be paying attention”. MAYBE YOUR STAFF SHOULD BE PAYING ATTENTION WHEN I ASK FOR THE SANDWICH TOASTED. Absolutely disgusting service, we were the only customers in there. I wonder why. We left and went to Mr. Sub. and will never return.
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