Subway

This locations manager must be very cheap. I tried to use my promo code as this is the closest subway to my house but for some reason it is the only subway that does not participate in this promotion . Makes no sense. Lines up with all the other reviews I read about them. Terrible.

Atrocious customer service. Employee didn’t wear a name tag so not sure of his name. Super rude and cheap when making the sandwich. Put 6 olives total on a foot long sub. Gives attitude and sarcastic remarks when asked a question. No greetings. Refused that we get additional pickles on the side. Disgusting.
Never buying from this location again especially if this particular employee is working. Seems like all their reviews are negative anyways. Management or ownership really needs to see how their employees are treating their guests and provide extensive training on customer service and soft skills.

Atmosphere: 4

Food: 3

Service: 1

Friendly staff and consistently fresh sandwiches. Service is fast even during busy times, and the store is always clean. Always a dependable choice for a quick lunch.

Atmosphere: 5

Food: 5

Service: 5

Always a smooth experience here. The sandwiches are fresh, the staff work fast, and the store is kept clean. A reliable place to grab a quick bite.

Atmosphere: 5

Food: 5

Service: 5

There for lunch today the young lady that was making my sandwich put BROWN lettuce on with not even thinking this is garbage! I had to tell her please take it off! HORRIBLE! My issue is what else do they keep???????Will not be going to either of their stores.(ONE DOWNTOWN BURLINGTON TOO) The owner needs to train his staff that this is not right.

Atmosphere: 1

Food: 1

Service: 1

Very bad experience today. The girl working around lunch time, her name starts with Ma was extremely rude and arrogant. She put very little topping on my salad and acted like she didn’t care. I won’t come back if she’s working there.

Atmosphere: 1

Food: 1

Service: 1

don’t know how to spell the name but Mandeph has terrible customer service. very rude and unprofessional, she refused to help me with issues on the app and said it’s not her problem. would not recommend this worker she doesn’t even want to do her job.

Service: 1

I don’t know why subway head office give this people a franchise. They just think about how to grab customers money that it

Atmosphere: 1

Food: 1

Service: 1

As someone who’s worked in customer service, the service from thus subway was extremely rude, just because your interaction time with customers is less doesn’t mean you can be rude, my younger brother was ordering and they didn’t ask him if he wanted it toasted, when he asks for it to be toasted there was already vegetables on it, the lady proceeds to laugh and say “I asked you”, I bet you wouldn’t have this attitude towards an adult. And she proceeds to say she can put it in the microwave, WHO PUTS A FRESH SUB IN THE MICROWAVE, please teach your employees how to be polite and respectful because that’s the least you can do

Atmosphere: 1

Food: 1

Service: 1

Worst subway I have experienced. Worst part was I was given hardly any turkey on my sub. I will not be returning here.

Atmosphere: 1

Food: 1

Service: 2

I visited this Subway location at around 7:30 in the evening, hoping for a simple, fresh meal. Unfortunately, the experience was quite disappointing due to a serious lapse in hygiene and food handling practices.

As a vegetarian, I ordered a veggie sub and was shocked to see the staff member—specifically the girl taking my order—handle both vegetables and meat products with the same pair of gloves. Right in front of me, she touched the lettuce and then immediately began handling slices of ham, aligning them with her gloved hands without changing gloves or taking any precaution to avoid cross-contamination. It was not only inconsiderate but also unacceptable, especially for customers with dietary restrictions or allergies.

To add to the frustration, the bread used for my 6-inch sub was clearly smaller than the standard measurement. This might seem minor to some, but it felt like I wasn’t getting what I paid for.

Overall, this visit left me feeling disappointed and concerned about the food safety standards being followed. I hope management takes this feedback seriously and reinforces proper training and hygiene practices for the staff.

Atmosphere: 1

Food: 1

Service: 1

I just ate meatball sub look like the last leftover with no sauce only other bottom sauce . ALMOST $18 for a meatball sub combo after eating half hour massive stomach ache /diarrhea
Washroom 3 times in last 2 hours .
Subway franchise should check this location. .Now I see all the reviews I think they are ripping people off on the prices i never paid almost $18 for a meatball sub combo . If I continue to be sick I will be contacting public health .scamming people owner at front taking orders and cash making subs too. I hope I feel better . Avoid this location leftover garbage .

Food: 1

Service: 1

Check your receipt!! I was charged a small bag fee for an extra dollar and charged for a bottle Pepsi when I wanted a fountain drink. I was refunded but I think they are scamming people because I had to ask for my receipt as they didn’t even offer me one. Scammers!

Atmosphere: 3

Food: 4

Service: 1

Just close. If you can only trick people to come here with a bait and switch tactic, your franchise has no future.

Service: 1

If i have to give them 0 start i would . I order veggie patty sub 12 inch, and the worker toasted the sub enough only for the cheese to melt, the frozen patty was still ice cold and that can only be confirmed after you take a bite, the worker working was neither empathetic or did anything to solve the issue, horrible service

Atmosphere: 1

Food: 1

Service: 1