Sunset Grill
2500 Appleby Line, Burlington
(905) 319-1419
Recent Reviews
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Excellent friendly service at this location
Atmosphere: 4
Food: 4
Service: 4
I've been to over 20 Sunset Grill's in Ontario. This location is by far the BEST. Great people great service and great portions. Food always delicious.
Atmosphere: 5
Food: 5
Service: 5
My wife n I came in for breakfast service was impeccable from shelley and the lobster 🦞 Benedict was amazing 👏 no wait n breakfast was served immediately
Thank you so much gene garreau
Atmosphere: 5
Food: 5
Service: 5
I went with my wife and two kids. The server right away asked what she can get for the kids. Checked on them often to see if they were ok or needed anything. Always came to our table with a smile. The food was good too and the kids didn't have to wait long for their food.
Atmosphere: 4
Food: 4
Service: 5
Brutal, food was ice cold, & they charge me full, stay away your better off eating a bowl of fruit loops
Atmosphere: 1
Food: 1
Service: 1
Our favorite to get our breakfast in Oakville.
Atmosphere: 5
Food: 5
Service: 5
Nicola gave us the best and fast service it put smiles on are face thank you Nicola for the best service everybody should come to this location if you want friendly service
Atmosphere: 5
Food: 5
Service: 5
Nicola literally gave us the best service I think I have ever gotten at one of these restaurants. Also the food was amazing!
Thanks Nicola for the amazing service you are a gem!
Atmosphere: 5
Food: 5
Service: 5
Had breakfast this morning and the potatoes and beacon were stale hard to cut and burnt. Should have gone to Cora's across the street
Atmosphere: 3
Food: 1
Service: 3
Pur and Simple sausages and fries taste better but very similar with less variety
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Was served by Nicola great service good food
Atmosphere: 5
Food: 5
Service: 5
I've been meaning to leave a review for this location, and I'm glad I finally got the chance! I first visited because my boyfriend always raves about how perfectly the chef prepares the steak—and he wasn’t wrong. The food is always amazing, and the atmosphere is just as great.
We've been lucky enough to have Nicola as our server each time, and she is absolutely incredible. From the moment we’re seated, she remembers our usual order and greets us with the warmest smile. Her attentiveness and positive energy truly elevate the whole brunch experience.
We’ll definitely be back again soon—this place never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Nicole was so kind and the food was great
Atmosphere: 5
Food: 5
Service: 5
We go to this restaurant all the time and have always had good service. Nicola, who often takes care of us, is kind, considerate and attentive. She knows our orders and even brings us our coffees without even asking first. We can always guarantee a good experience going here!
Not a single part of our experience was handled correctly from the very beginning. Upon arrival, our server did not even greet us. Instead, she called across several tables to ask for my order, rather than approaching to say hello or introduce herself. While I was taken aback, I noticed the restaurant was busy and chose to overlook it at first.
Throughout the entire meal, she never once offered refills or cleared a dirty dish. Despite visibly noticing our table was cluttered with empty glasses and plates, she simply walked by. Had she asked, we absolutely would have ordered additional drinks.
When our food arrived, part of our order was missing. No quality check was done, and we were unable to get anyone’s attention for nearly ten minutes. By the time I finally stood up and crossed the restaurant to find someone, my food was cold. Later, when we were ready to leave, it was another long wait before anyone acknowledged us so we could ask for boxes and the bill.
At payment, the machine was simply dropped off at our table, leaving us to process the transaction ourselves.
The entire staff appeared disengaged and uninterested in providing even the most basic level of service. As a server myself, I left shocked and incredibly disappointed. I regret spending my money here and wish I had just stayed home. Will not be returning despite years of eating at various Sunset Grill locations.
Atmosphere: 1
Food: 2
Service: 1
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