Tim Hortons

4033 New St, Burlington
(905) 333-9688

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Recent Reviews

The customer service that my mother received today was outstanding and beyond what most people do these days sadly. After my 88 year old Mom sat down for her daily coffee and Tim Bit (almost 20 years now) she got two coffees to go for myself and a friend. Since they had run out of trays, Teresa (Manager on duty) stepped up and carried the coffees to my Moms car for her since it was raining and icy. What a nice gesture and great way of taking ownership that they had ran out of...
I’ve never left a review for a Tims before, but I felt compelled to today. This was perhaps the best one I’ve ever been to. The lady at the drive thru was very pleasant same with the ladies at the window. My English muffin was hot and crispy.
Sweet lady on the night crew Saturday September 13th 2025: gave us extra timbits because she is very kind and told us to take it home for our families. THIS is like the Tim Hortons we all grew up with: run by local Canadians, born and raised. Just the warmth from her kindness made the food even better. Good job, Tim Hortons on New Street in Burlington and crew. Thank you.

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